AMANDA KORANG FREMPONG
Abossey Okai
Summary
I'm a committed young lady, looking to secure a responsible career opportunity and employment, to be able to fully utilize my experiences and skills, and also to expand learnings and knowledge in order to secure a challenging position in any reputable organization and make a significant contribution to the success of the company.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Team Lead
Majorel
01.2024 - Current
- Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
Online Advertising Specialist
Majorel Ghana Ltd
10.2022 - Current
- Provided high quality customer assistance to customer's globally and, drove return on investments for advertising services
- Provided high quality online customer service via email & phone calls
- Delivered efficient troubleshooting & query resolution for over 200 tickets per week
- Met deadlines in fast paced environment
- Gained in depth knowledge and understanding of online advertising services
Personal Assistant, director
Vehicle Licensing Authority Accra
11.2021 - 10.2022
- Greater Accra Worked as PA, of the Management Information Systems, department
- Wrote memos to be distributed to various departments
- Took records of cards ready to be distributed
- Entered both incoming and outgoing data
- Sorted files digitally using excel
- Checked the quality of the cards ready to be distributed
- Analyzed problems, identified solutions and made decisions Always worked with my colleagues as a team to solve issues
Freelancer
Streamline
06.2022 - 08.2022
- Africa Limited Labone, Greater Accra
- Wrote on the profiles of prominent people both past and present
- Given a minimum of 7 people to write about them in a day
- Proofread various manuscripts before they are published
- Ballot Issuer, Electoral Commission Nkawkaw, Eastern Region
- Created innovative, effective promotions and marketing campaigns to bespoke client demands.
Script Checker
West African Senior School Certificate Examination
10.2020 - 12.2020
- Assisted in the assessment and correction of errors made during the marking of candidates scripts
- Completed tasks on time to help team stay to schedule.
- Collaborated with talented multidisciplinary teams to execute high-quality work.
Ballot Issuer, Electoral Commission
Electoral Commission of Ghana
12.2020 - 12.2020
- Took data of various voters digitally
- Assisted in the checking ballot papers after the elections
- Followed procedure to perform legal functions successfully.
Intern
Air force Base
06.2019 - 08.2019
- As an intern I completed duties assigned to me diligently and, consistently produced high volume of work to support daily needs
- Helped department staff by responding to emails
- Gathered data from departments and entered them into computer systems
- Sorted and organized files, spreadsheet and reports
- Script checker, West African Examinations Council Nkawkaw, Eastern Region
Education
BA - Information Studies & Psychology
UNIVERSITY OF GHANA Accra
Legon 08.2017 - 09.2021
WASSCE - General Art
St. Monica's Senior High School
Kumasi, Ashanti Region 10.2013 - 05.2016
Skills
- Detailed Oriented
- Problem Solving Skills
- Microsoft Office
- Critical Thinking
- Active Listening
- Flexible and Adaptable
- Report Preparation
- Team Management
- Performance Evaluation
- Customer Service
Languages
English
Fluent
Certification
- Customer Service Foundations
- Sales Foundation
- Soft Skills for Sales Professionals
- Digital Marketing Foundations
- SEO Foundations
- Google Analytics Content Marketing
- Data Analytics
- E-learning/digital background ( Linkedln learning certificate)
Timeline
Team Lead
Majorel
01.2024 - Current
Online Advertising Specialist
Majorel Ghana Ltd
10.2022 - Current
Freelancer
Streamline
06.2022 - 08.2022
Personal Assistant, director
Vehicle Licensing Authority Accra
11.2021 - 10.2022
Ballot Issuer, Electoral Commission
Electoral Commission of Ghana
12.2020 - 12.2020
Script Checker
West African Senior School Certificate Examination
10.2020 - 12.2020
Intern
Air force Base
06.2019 - 08.2019
BA - Information Studies & Psychology
UNIVERSITY OF GHANA Accra
08.2017 - 09.2021
WASSCE - General Art
St. Monica's Senior High School
10.2013 - 05.2016
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