Amanda Aseye Tretu
Tema
Summary
Dynamic and results-oriented professional with a proven track record in project management and organizational management, honed across roles from Business Development Executive to Personal Assistant to the CEO at Drodai Company ltd. Excelled in fostering customer relationships and driving business growth, demonstrating exceptional resourcefulness and the ability to thrive in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Executive Assistant
Drodai Company Ltd
Spintex
05.2021 - Current
- Organized and managed the complex calendar of appointments, meetings, and travel arrangements for the executive team.
- Act as a liaison between the executive team and staff members, streamlining communication to ensure that all parties are kept up to date and informed and respond to emails and other correspondence on behalf of the executives, as needed.
- Maintained confidential records and files related to executive operations.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Provided administrative support in preparing contracts, invoices, and other documentation required for daily business activities.
- Performed other subsidiary duties and responsibilities, as may be assigned.
Project Coordinator
Drodai Company Limited
Spintex
01.2021 - Current
- Oversee projects from conception to completion, working closely with staff members to ensure that all projects are completed on time and within budget.
- Analyzed data related to projects in order to identify areas for improvement or optimization opportunities.
- Performed regular reviews of project documentation and communicated results with relevant personnel.
- Monitored performance metrics such as cost, timeline, quality control and customer satisfaction levels.
- Collaborated with senior leadership on strategic planning initiatives related to future projects.
- Resolved conflicts among team members by providing creative solutions that addressed all parties' needs.
- Contributed ideas towards process improvements that would increase efficiency or productivity levels.
- Generated weekly, monthly, quarterly reports summarizing key performance indicators.
- Facilitated meetings between stakeholders to discuss project requirements, objectives or outcomes.
Concierge Officer
Freelancer
Accra
01.2016 - Current
- Provided detailed information about the city's points of interest, restaurants, chauffeur services, and other activities.
- Coordinated dining reservations, entertainment bookings, and other schedules of clients.
- Responded promptly to all customer inquiries via telephone, email or face-to-face contact while maintaining a friendly demeanor.
- Provided specialized support in property sourcing, equipment, and machinery purchasing as needed.
- Cultivated strong partnerships with key stakeholders to streamline operations.
- Resolved customer complaints promptly.
Marketing Executive (National Service)
Safari Group
Accra
09.2019 - 09.2020
- Key customer account holder and digital brand communicator - design and forwarding
- Prepare invoicing and function sheets for customers
- Determined target audiences for particular products and aligned campaigns with demographics
- Maximized outreach by implementing marketing strategies for customer growth
- Launched and managed targeted email marketing campaigns
Personal Assistant to the CEO
i-Trash Technology
Accra
04.2019 - 08.2019
- Facilitated and maintained business relationships with potential and existing customers to ensure enhancement of services through strategic communication
- Organized events, locations and business meetings between the CEO and stakeholders
- Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office productivity
- Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation
Office Assistant
Africa Business Media
Accra
09.2018 - 02.2019
- Assisted in managing overall operational and daily activities of the company
- Planned and executed schedules for Management to aid in business development and operational management
- Developed an internal communication scheme between the General Manager and departmental heads by creating memorandums and reminders
- Performed other subsidiary duties and responsibilities, as may be assigned
Customer Service Agent(Intern)
Ghana Airport Company Limited
Accra
02.2016 - 08.2016
- Managed internal calls for flight schedule
- Worked as a check in agent at departure lounge(s)
- Flight schedule reporting
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints
- Reviewed files, records and other obtained documents to respond to customer requests
Business Development and Marketing executive
Colormax Ghana Limited
Accra
04.2014 - 01.2016
- Developed growth plans by identifying key clients, key targets and priority service lines
- Developed and implemented contact quotas for cold calls, appointments, and interviews based on company growth objectives and research on lead generation and prospect conversion.
- Managed client accounts through entire lifecycle.
Intern
Cheki Ghana Limited
East Legon
06.2014 - 08.2014
- Tailored, engaging posts specifically for social media.
- Assessed market trends based on competitor activities.
- Performed administrative tasks to streamline organizational productivity.
- Supported with administrative duties.
Pupil Teacher
St. Johns' Montessori School
Tema
05.2013 - 08.2013
- Built and strengthened positive relationships with students, parents and teaching staff
- Differentiated instruction according to student ability and skill level
- Helped students build learning and study skills to achieve educational goals
- Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities
Education
Master of Arts - Governance And Leadership
Gimpa
Ghana12.2024
Bsc. - Marketing
Central University
Ghana05.2019
Diploma - Marketing
University of Professional Studies, Accra
Accra, Ghana04-2016
Certificate - Passenger handling
International Travel & Tourism Institute
Ghana01.2016
W.A.S.S.C.E -
Mawuko Girls Senior High School
Ghana04.2013
BECE -
Tema Christian Centre
Ghana05.2009
Skills
- Project Management
- Event planning & Management
- Information confidentiality
- Resourceful
- Organizational Management
- Customer Relationship Management
- Business Development & Creative thinking
- Perform well in high-demand, fast-paced environment
Referrers
Available upon request
Languages
English
First Language
References
References available upon request.
Timeline
Executive Assistant
Drodai Company Ltd
05.2021 - Current
Project Coordinator
Drodai Company Limited
01.2021 - Current
Marketing Executive (National Service)
Safari Group
09.2019 - 09.2020
Personal Assistant to the CEO
i-Trash Technology
04.2019 - 08.2019
Office Assistant
Africa Business Media
09.2018 - 02.2019
Customer Service Agent(Intern)
Ghana Airport Company Limited
02.2016 - 08.2016
Concierge Officer
Freelancer
01.2016 - Current
Intern
Cheki Ghana Limited
06.2014 - 08.2014
Business Development and Marketing executive
Colormax Ghana Limited
04.2014 - 01.2016
Pupil Teacher
St. Johns' Montessori School
05.2013 - 08.2013
Master of Arts - Governance And Leadership
Gimpa
Bsc. - Marketing
Central University
Diploma - Marketing
University of Professional Studies, Accra
Certificate - Passenger handling
International Travel & Tourism Institute
W.A.S.S.C.E -
Mawuko Girls Senior High School
BECE -
Tema Christian Centre
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