Amal Raj YESUDHAS
Tiruchirappalli
Summary
Dynamic and results-oriented professional with extensive experience in payroll management and sales. Skilled in processing payroll with a strong focus on accuracy, compliance, and timely delivery, while also bringing expertise in driving sales growth, managing client relationships, and leading teams to exceed sales targets. Adept at analyzing data, resolving issues, and implementing efficient processes to optimize business operations. Proven ability to balance operational efficiency with strong customer service, making a significant impact in both payroll and sales environments. Ready to contribute expertise in organizational operations and revenue growth to a forward-thinking company.
Overview
6
6
years of professional experience
Work History
Senior Sales Officer
Andromeda DSA
01.2022 - 02.2025
- Boosted sales revenue by establishing strong relationships with key clients and delivering targeted presentations.
- Optimized territory management practices to maximize efficiency in reaching potential clients within designated areas.
- Aligned sales efforts with broader organizational goals, ensuring a cohesive approach across all departments involved in revenue generation activities.
- Identified new business opportunities through careful analysis of market trends and competitor activity.
- Provided insightful product demonstrations, showcasing unique features tailored to clients'' specific needs.
- Identify and acquire new clients by generating leads and building a network of contacts.
- Cultivate and maintain strong, long-term relationships with key clients and partners.
- Focus on building customer loyalty through consistent follow-up and providing excellent customer service.
- Address and resolve any customer issues or concerns to ensure satisfaction.
- Work with marketing, product, and customer service teams to ensure a seamless customer experience.
- Track sales performance through regular reports, analyzing results and identifying areas for improvement.
- Identify potential markets and develop plans for business expansion.
Process Associate
Accentra Technology
10.2018 - 06.2021
- Ensuring accurate and timely processing of payroll for clients' employees.
- Reviewing attendance, working hours, leaves, and other payroll data to calculate earnings and deductions.
- Maintaining accurate employee data such as salary details, tax information, and benefits.
- Updating and maintaining payroll systems with employee data and adjustments.
- Calculating and managing deductions (e.g., taxes, insurance, retirement contributions) for employees.
- Managing employee benefits (e.g., medical, life insurance, pension plans) and ensuring correct deductions.
- Liaising with clients to understand their payroll requirements and resolving any queries or issues related to payroll.
- Providing periodic payroll reports and updates to clients.
- Addressing discrepancies or issues in employee pay, such as underpayments or overpayments, and resolving them promptly.
- Handling payroll inquiries from employees or clients and resolving discrepancies.
- Generating and submitting payroll reports to clients, such as salary statements, tax reports, and other necessary documents.
- Preparing reports on tax liabilities, statutory benefits, and other payroll-related information.
Education
Bachelor of Science - Computer Science
Bishop Heber College
Tiruchirappalli, India06-2018
Skills
- Negotiation expertise
- Sales presentations
- Client acquisition
- CRM proficiency
- Customer service
- Sales team leadership
- Decision-making
- Customer relationship management
- Data analysis
- Database management
Languages
Tamil
Advanced (C1)
English
Intermediate (B1)
Timeline
Senior Sales Officer
Andromeda DSA
01.2022 - 02.2025
Process Associate
Accentra Technology
10.2018 - 06.2021
Bachelor of Science - Computer Science
Bishop Heber College
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