Ama Animwaa Osei
Accra
Summary
Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
8
8
years of professional experience
Work History
Health Shop assistant
Long Life Health Shop
- Produced monthly reports using advanced Excel spreadsheet functions
- Supported multiple departments with special projects
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports
- Reviewed and updated client correspondence files and database information to maintain accurate records
- Corrected any data entry error to prevent later issues such as duplication or data degradation
- Organized, sorted, and checked input data against original documents.
Private Home Tutor (Part time)
Home Tutor
11.2016
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses
- Developed parent and student relationships by offering interactive assignments for students and parents
- Used positive reinforcement, repetition and review to help students master challenging material.
Insurance Agent
StarLife Assurance Company Limited
01.2023 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Cross-sold insurance products to existing clients to reach sales targets.
Network Operating Engineer
I engineering Ghana Limited
03.2022 - 06.2022
- Produced monthly reports using advanced Excel spreadsheet functions
- Supported multiple departments with special projects
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports
- Reviewed and updated client correspondence files and database information to maintain accurate records
- Corrected any data entry error to prevent later issues such as duplication or data degradation
- Organized, sorted, and checked input data against original documents.
Data Entry Officer
I Engineering Ghana Limited
11.2018 - 03.2022
- Produced monthly reports using advanced Excel spreadsheet functions
- Supported multiple departments with special projects
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports
- Reviewed and updated client correspondence files and database information to maintain accurate records
- Corrected any data entry error to prevent later issues such as duplication or data degradation
- Organized, sorted, and checked input data against original documents.
Library Assistant (Part time)
Educase Literacy Consult
04.2017 - 09.2017
- Marketed library’s many services to visitors and patrons through active communication
- Handled check-in and check-out process of library books and materials at circulation desk
- Processed receipt of new book, audio visual and computer software inventory
- Helped children select appropriate reading library books.
National Service Personnel
Adenta Health Directorate(Adringanor Health Center)
09.2016 - 08.2017
- Worked closely to maintain optimum levels of communication to effectively and efficiently complete projects
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Actively listened to customers' requests, confirming full understanding before addressing concerns
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Science - Statistics
Kwame Nkrumah University of Science And Technology
Kumasi, Ghana08.2021
Higher National Diploma - Statistics
Accra Polytechnic
Accra, Ghana08.2016
WASSCE - General Arts
Methodist Girls Senior High
Mamfe08.2013
Skills
- Product Knowledge
- Inventory Management
- Relationship Building
- Report Writing
- Work Coordination
- Innovation and Creativity
- Strategic Planning
- Computer Skills
- Professionalism and Ethics
- Customer follow-up
- Client Relations
- Client needs analysis
Hobbies and Interests
Reading, listening to music and dancing
References
- Mr. Joel Adziwi
Executive Sales Manager
StarLife Assurance Limited Company
Accra-Ghana
Email: jadziwi@starlife.com.gh
Contact: 0594076183 / 0269353259
- Mr. Ishmael Hoffman
Network Operating Manager
Labone, Accra
Contact: 0244336630
- Mrs. Isabella Mends,
Midwife
Patang Hospital
Accra
Contact: 0243861764
Timeline
Insurance Agent
StarLife Assurance Company Limited
01.2023 - Current
Network Operating Engineer
I engineering Ghana Limited
03.2022 - 06.2022
Data Entry Officer
I Engineering Ghana Limited
11.2018 - 03.2022
Library Assistant (Part time)
Educase Literacy Consult
04.2017 - 09.2017
Private Home Tutor (Part time)
Home Tutor
11.2016
National Service Personnel
Adenta Health Directorate(Adringanor Health Center)
09.2016 - 08.2017
Health Shop assistant
Long Life Health Shop
Bachelor of Science - Statistics
Kwame Nkrumah University of Science And Technology
Higher National Diploma - Statistics
Accra Polytechnic
WASSCE - General Arts
Methodist Girls Senior High
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