Allan Ankomah Baiden
Agona Swedru
Summary
Strategic sales professional skilled in enhancing customer satisfaction and loyalty. Utilizes relationship-building and negotiation tactics to drive significant revenue growth and expand client base. Aims to apply strategic planning expertise to further improve sales performance within diverse environments.
Overview
11
11
years of professional experience
Work History
Sales Representative
Tobinco Pharmaceuticals Ltd
Agona Swedru
08.2023 - Current
- Reviewed monthly performance against targets set by management team.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Promote and sell company products to existing and prospective customers
- Managing customer account balance and ensuring timely cash collection
- Maintained accurate records of all sales and prospecting activities.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Developed and maintained relationships with key clients to ensure repeat business.
General Manager
Dream Builders Investment. Co. Ltd
Agona Swedru
01.2021 - 01.2023
- Company Overview: Agency Banking & Insurance
- Oversee day-to-day operations of the banking agency, ensuring efficient and effective delivery of services to customers
- Monitor key performance indicators and take corrective actions as necessary
- Develop and implement strategies to generate new business and increase sales
- Set sales targets for the team and monitor their performance
- Identify opportunities for cross-selling and upselling insurance products to existing clients
- Ensure compliance with regulatory requirements and internal policies
Credit Officers
Dream Builders Investment. Co. Ltd
Asamankese
01.2019 - 01.2022
- Company Overview: Micro-credit Company
- Organized and finalized loan applications for underwriter review
- Devised collection recovery strategies to resolve customer issues and delinquent cases
- Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility
- Investigated and evaluated customers for creditworthiness and potential risk factors
- Prepared reports of findings and recommendations
Field Representative /College Recruiter
BIMAKS College of Business and Health Sciences
Agona Swedru
01.2018 - 01.2019
- Provided guidance to students on academic programs and career opportunities available.
- Maintained accurate records of student inquiries and admissions processes.
- Analyzed customer feedback, market trends, and competitive intelligence to identify opportunities for improvement.
- Organized and maintained client records in a timely manner.
- Prepared detailed reports summarizing activities performed during each assignment period.
Typist
Ogyeedom Senior High School
Gomoa Afransi
08.2015 - 06.2017
- Organized and prioritized various clerical duties including proofreading, spelling checking, document filling and data entry
- Maintained confidentiality while typesetting and printing exams question from time to time
- Created and modified school documents and forms
- Designed posters and flyers for advertisement when need be
Education
BBA Accounting - Accounting
University of Education, Winneba
Winneba, Ghana12-2026
West Africa Senior Secondary School Certificate, WASSCE - Business program
Swedru School of Business
Agona Swedru06-2015
Basic Education Certificate Examination, BECE -
Solid Foundation Preparatory School
Agona Swedru09-2011
Skills
- Active listening
- Relationship building
- Goal oriented
- Negotiation tactics
- Excellent computer skills
- Customer needs analysis
- Excellent communication
- Time management
References
- Pastor Edward Asamoah Antwi, The Church of Pentecost, Ekroful District, 0243501714
- Dr. Desmond Bruce, Tobinco Pharmaceuticals Ltd, Pharmacist, 0205229854
- Mr. Theophilus Annang, DP World, Pharmacist, 0559765131
Hobbies and Interests
- Singing
- Listening to contemporary Gospel music
- Typing
Workshoptraining
- 12/01/16, Electoral Commission, Ghana, Attended a two-day training as a Name Reference List Officer in the 2016 General Election.
- 10/01/18, WAEC, Attended a WASSCE briefing workshop intended for Headmasters/Headmistress and IT personnel of Senior High Schools on updated WAEC software and the introduction of Biometric verification device.
- 06/01/20, Electoral Commission, Ghana, Attended a training as a Registration Official (Data Entry Clerk) in the 2020 Registration of the new voter ID card.
- 11/01/22, Electoral Commission, Ghana, A training workshop intended for Electoral Officer for the 2020 General Election as a Verification Officer.
Languagespoken
- Twi
- Fante
- English
Timeline
Sales Representative
Tobinco Pharmaceuticals Ltd
08.2023 - Current
General Manager
Dream Builders Investment. Co. Ltd
01.2021 - 01.2023
Credit Officers
Dream Builders Investment. Co. Ltd
01.2019 - 01.2022
Field Representative /College Recruiter
BIMAKS College of Business and Health Sciences
01.2018 - 01.2019
Typist
Ogyeedom Senior High School
08.2015 - 06.2017
BBA Accounting - Accounting
University of Education, Winneba
West Africa Senior Secondary School Certificate, WASSCE - Business program
Swedru School of Business
Basic Education Certificate Examination, BECE -
Solid Foundation Preparatory School