Summary
Overview
Work History
Education
Skills
Referees
Timeline
Generic

Alice Bassoah

Sunyani,BO

Summary

Proven track record in enhancing customer relations and achieving sales targets, as demonstrated at Star Life Assurance. Skilled in property inspections and possessing strong communication abilities, I excel in creating positive environments and fostering client loyalty. My experience spans from managing apartments at Aratina Service Apartment to ensuring guest satisfaction at Eusbett Hotel Limited.

Overview

3
3
years of professional experience

Work History

Apartment Manager

Aratina Service Apartment
01.2024 - Current

The general overseer of the apartment complex. collecting rent from clients and conducting the daily building inspection.

Receptionist

Royal Unity Lodge
01.2022 - 12.2023

I meet and greet, answer phone calls and run errands while maintaining composure throughout conversations with customers

Sales Executive

Star Life Assurance
04.2021 - 12.2021

Achieved sales goals and service targets by cultivating and securing new customer relationships.

Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention. Established and maintained positive relationships with clients to determine product availability and quality.

Intern

Eusbett Hotel Limited
06.2021 - 09.2021

As a house keeper during my interns, I had the opportunity to Develop agile task lists and training programs, check guest feedback on services provided, and creating a good serenity environment for guests to avoid falls, slip and hazards

Education

HND - Hotel, Catering And Institutional Management

Sunyani Technical University
Sunyani
05.2019

WASSCE - Home Economics

Akumfi Ameyaw Senior Technical
Techiman, Ghana
06.2013

BECE -

Ahinsan M/A Junior High School
04.2010

Skills

  • Strong Communication Skills
  • Property Inspections
  • Accounts Receivable
  • Critical Thinking
  • Customer service-focused
  • Customer Relations
  • Basic Mathematics
  • Sale and Rental Recordkeeping
  • Creative and Adaptable

Referees

Dr. Vida Mintah Prempeh

Department of Hospitality and Tourism

(Senior Lecturer)

+233243023584

Timeline

Apartment Manager

Aratina Service Apartment
01.2024 - Current

Receptionist

Royal Unity Lodge
01.2022 - 12.2023

Intern

Eusbett Hotel Limited
06.2021 - 09.2021

Sales Executive

Star Life Assurance
04.2021 - 12.2021

HND - Hotel, Catering And Institutional Management

Sunyani Technical University

WASSCE - Home Economics

Akumfi Ameyaw Senior Technical

BECE -

Ahinsan M/A Junior High School
Alice Bassoah