Summary
Overview
Work History
Education
Skills
Timeline
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Alice Anthony

Kumasi

Summary

Dynamic Assistant Administrative Manager with a proven track record at Youth Employment Agency, enhancing office efficiency and staff performance. Expert in budgeting and problem-solving, I significantly improved workspace functionality and client satisfaction. Skilled in leadership coaching and multitasking, I effectively streamlined processes, achieving notable advancements in administrative operations.

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

Work History

Assistant Administrative Manager

Youth Employment Agency
  • Monitor and Evaluate beneficiary performance
  • Enhanced office efficiency by streamlining administrative processes and implementing time-saving strategies.
  • Conducted regular performance evaluations for support staff members, providing constructive feedback and guidance for professional growth opportunities.
  • Improved overall office aesthetics and functionality by coordinating the redesign of workspaces, contributing to a more positive working environment.
  • Oversaw daily office operations, ensuring smooth workflow and timely completion of tasks.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
  • Boosted client satisfaction by effectively resolving complaints and addressing concerns in a prompt manner.
  • Maintained strict confidentiality concerning sensitive information pertaining to company operations or personnel matters.
  • Implemented cost-effective solutions for office supply procurement, reducing expenses without compromising quality or functionality.

Education

MBA - Finance

University of Cape Coast
Cape Coast, Ghana
06-2021

Bachelor of Science - Marketing

University of Cape Coast
Cape Coast, Ghana
06-2012

Skills

  • Meeting facilitation
  • Budgeting expertise
  • Workload prioritization
  • Deadline-oriented
  • Training and coaching
  • Documentation and control
  • Leadership coaching
  • Customer Service
  • Problem-solving abilities
  • Multitasking Abilities
  • Administrative background
  • Reliability

Timeline

Assistant Administrative Manager

Youth Employment Agency

MBA - Finance

University of Cape Coast

Bachelor of Science - Marketing

University of Cape Coast
Alice Anthony