Customer-oriented General Manager with 15 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Hi, I’m
Ali Suraju
Bawku
Summary
Overview
17
years of professional experience
Work History
Bawku Teachers Cooperative Credit Union Ltd
General Manager
11.2008 - Current
Job overview
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Formulated policies and procedures to streamline operations.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
National Service Secretariat
Mathematics Teacher
01.2007 - 08.2007
Job overview
- Encouraged critical thinking and problem-solving to help students develop mathematical reasoning.
- Prepared and implemented lesson plans covering required course topics.
- Mentored students on individual basis to help develop math skills.
- Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
- Provided meaningful math instruction to improve math skills of children.
- Utilized mathematical applications and problem-solving techniques to teach advanced topics in mathematics.
Education
Valley View UniversityTechiman Campus
MBA from Accounting
12.2023
University Overview
Assam Don BoscoGuwahati, India
MBA from Finance
03.2017
University Overview
Kumasi Technical UniversityKumasi, Ghana
Bachelor of Technology from Accounting With Computing
05.2014
University Overview
ICA-GhanaKumasi
Bachelor of Professional Studies from Accounting
09.2010
University Overview
Skills
- Networking Abilities
- Budgeting and Cost Control Strategies
- Succession Planning
- Safety Assurance
- Time Management
- Profit and Loss Accountability
- Risk Management
- Staff Management
- Departmental Operations Management
- Verbal and Written Communication
- Budgeting and Cost Control
- Market Analysis
- Staff Development
- Performance Improvement
- Performance Analysis
- Training and Development
- Interpersonal Skills
- Employee Scheduling
- Coaching and Mentoring
- Salary Structure
- Recruitment
- Staff Training
- Staff Motivation
Accomplishments
Accomplishments
- Elected as the National President for the Credit Union Managers Association in 2016 to date
- Also the Upper east Chapter President Of credit Union Managers
- Used Microsoft Excel to develop a payroll for the Staff.
- Increased company savings by 20% annually through corporate consensus-building and cross-functional geographical team coordination and development.
- Promoted to General Manager after serving as a Bookkeeper for 5 years with the Union.
Languages
hausa
Upper intermediate (B2)
English
Bilingual or Proficient (C2)
twi
Intermediate (B1)
Timeline
General Manager
Bawku Teachers Cooperative Credit Union Ltd
11.2008 - Current
Mathematics Teacher
National Service Secretariat
01.2007 - 08.2007
Valley View University
MBA from Accounting
Assam Don Bosco
MBA from Finance
Kumasi Technical University
Bachelor of Technology from Accounting With Computing
ICA-Ghana
Bachelor of Professional Studies from Accounting
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