Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ali Kassum

Teaching
Takoradi

Summary

Motivated Job Title with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

7
7
years of professional experience

Work History

Waiter

Rabis Hotel
01.2016 - 12.2022
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.

Education

Diploma - Education

Methodist College of Education
Akim Oda
07.2016

Skills

  • Wine Pairings
  • Phone Inquiries
  • Preparing Guest Salads
  • Order Accuracy
  • Interactive Management
  • Quality Control
  • Cash Handling

Languages

English
Advanced (C1)

Timeline

Waiter

Rabis Hotel
01.2016 - 12.2022

Diploma - Education

Methodist College of Education
Ali KassumTeaching