Alhassan Issah
Heavy Duty mechanic
Kumasi ,Ashanti region
Summary
Knowledgeable operations manager with over 6 years of experience and have traveled to China Chongqing province for training on heavy duty trucks and bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Operations Manager
Transit cargo limited
Tema
12.2021 - Current
- Established and maintained positive working relationships with community organizations, acting as corporate representative at meetings and events.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Guided employees on understanding and meeting changing customer needs and expectations.
- Engaged with existing and potential clients to gain insight into needs.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Enforced federal, state, local and company rules for safety and operations.
Heavy Duty Diesel Mechanic
Transit cargo limited
Tema
12.2018 - Current
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Rebuilt engine components such as cylinder heads, camshafts, crankshafts and connecting rods.
- Checked tires for wear then replaced them when needed.
- Read and interpreted standards, drawings and blueprints and pinpointed inspection needs for repair work.
- Participated in continuous improvement program to confirm quality of repair work performed.
- Completed preventive maintenance on engines, transmissions, tires and other vehicle systems.
- Completed standard inspections to assess wear and damage to vehicles.
- Worked with cross-functional teams to achieve goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained updated knowledge through continuing education and advanced training.
- Identified needs of customers promptly and efficiently.
Education
Certificate - Heavy Duty & Diesel Mechanic
Kumasi Technical Institute
Kumasi 06-2018
Skills
- Production
- Health and Safety Compliance
- Inventory Management
- Maintenance Planning
Languages
English
Beginner
A1
Timeline
Operations Manager
Transit cargo limited
12.2021 - Current
Heavy Duty Diesel Mechanic
Transit cargo limited
12.2018 - Current
Certificate - Heavy Duty & Diesel Mechanic
Kumasi Technical Institute
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