Summary
Overview
Work history
Education
Skills
Certification
Affiliations
References
Projects
Volunteered Experience
Timeline
Generic

ALFRED OWUSU-AMPADU

Tarkwa,Ghana

Summary

Accomplished people system professional with a background in human resource discipline,teamwork, innovation, and creativity. Demonstrates exceptional problem-solving abilities, adaptability, and effective communication skills. Proven expertise in team development, with a track record of successful technology implementations and seamless integration. Recognised for mentoring and coaching capabilities, as well as effective delegating. Member of ISAAC and the Chartered Institute of Human Resource Management. Committed to fostering a collaborative work environment within diversified cultures.

Overview

19
19
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work history

Manager, People Systems and Processes, Ghana

Gold Fields Ghana
Tarkwa
2024.07 - Current
  • Analysed existing HR processes, identifying opportunities for system enhancements that eliminate manual work and optimise overall efficiency.
  • Support SAP payroll system to ensure seamless operation through troubleshooting and accurate reporting.
  • Design a reporting model for GF Ghana Contractors that incorporates ESG audit and compliance requirements, including detailed manhours tracking and analysis.
  • Keep abreast with latest technology trends and make recommendations for system upgrades when necessary.
  • Mentor young system employee and GT through training.
  • Handle all people reporting in Ghana, including statutory and regulatory reporting
  • Streamline filing management systems to reduce waste and redundancy.
  • Designed tailored SAP Payroll solutions to meet unique payroll needs.
  • Compliance with all system audits, including SOX

Unit Manager, HCM Systems

Gold Fields Ghana
Tarkwa
2021.01 - 2024.06
  • Leveraged strategic relationships to improve people system and process efficiency.
  • Manage online talent management system (goal management, performance management, succession planning, calibration and employee profile, employee central, HMC workflow approvals) for the regional & site operations in the West African region, including system maintenance, reporting, and implementing quarterly system releases.
  • Train, support and manage the regional and site system administrators; ensure they obtain the necessary skills to support the talent management system for their regions.
  • Partner with Talent Management units to ensure the system aligns with the talent management processes & strategies.
  • Leverage IT Leadership capabilities to implement innovative people systems and process management techniques, improving efficiency.
  • Assess end-user training needs through various techniques such as surveys, interviews with employees and focus groups.
  • Partner with SuccessFactors support and internal IT to make revisions and work on system issues and enhancement.
  • Stay current on research and practices in HCM MIS and ELearning methods; deepen expertise within the team and transfer practices to HR Business Partner.
  • Assist with the design of role-based permissions of the HCM system.
  • Apply expertise in report generation to enhance data-driven decision-making for improved people systems and processes.
  • Implement process improvement strategies for significant efficiency gains in people systems.
  • Implement strategic initiatives based on thorough analysis of people system and process data.
  • Led the design and implementation of new strategies by constantly identifying opportunities to enhance people systems & processes.

Unit Manager, HCM Systems

Gold Fields
Johannesburg, Sandton
2016.01 - 2020.12
  • Secondment - Gold Fields Corporate Office
  • Key Results
  • Manage online talent management system (goal management, performance management, succession planning, calibration employee profile, and Employee Central) for our Corporate and regional operations (Corporate Office, South African Region, Australian Region, South American Region, and West African Region), including system maintenance, reporting, and implementing quarterly system release and documentation.
  • Played a lead role in the group SF implementation for PM & GM, EC, recruitment, succession, and reporting
  • Train, support, and manage the global and regional system administrators; ensure they obtain the necessary skills to support the talent management system for their respective regions.
  • Manage Weekly & quarterly administrative meetings with new releases and new updates to the system.
  • Partner with Talent Management units to ensure the system aligns with the talent management processes & business strategies.
  • Assess end-user training needs through various techniques such as surveys, interviews with employees, and focus groups.
  • Direct implementation of digital transformation initiatives for people systems, focusing on enhanced data management and optimised group reporting.
  • Delivered system enhancements and revisions in partnership with SuccessFactors support.
    Resolved critical system issues, leading to improved functionality and user experience.
    Achieved successful project outcomes through effective collaboration and strategic problem-solving. (both internal IT support and external (Deloitte and EPI Use)
  • Championed continuous research on HCM, MIS, and e-learning methods to ensure team remains at the forefront of industry developments.
    Cultivated expertise within team and established frameworks for knowledge transfer to clients and HCM partners.
    Spearheaded initiatives to implement innovative practices across client engagements.
  • Assist with the initial design of role-based permission of the SF system for Gold Fields Group.
  • Regularly reported progress updates to senior management and kept them informed of any major developments.

SAP HR/Payroll Super-User

GOLDFIELDS GHANA LTD
TARKWA
2011.09 - 2015.12
  • Key Results
  • Provide all Ghana SAP HR/Payroll Organization Management, Personnel Administration, Time Management, Training and Event Management & Payroll end-users with appropriate SAP HR/Payroll support and assistance to optimize the usage of the business application and ensure continuous improvement.
  • Serve as a lead in implementing HR/Payroll SAP System enhancement and implement relevant monitoring processes to correct HR/Payroll business process.
  • Adherence to System regulatory compliance.
  • Provide input to the Business Application Support(BAS) Team on matters relevant to SAP HR/Payroll and assist in knowledge sharing.
  • Determine all system measures including proposing changing the organization way of work and designing new business processes that eliminate manual work and improve efficiency.
  • Act as a consultant to heads of departments on matters on SAP Human Resources and payroll and assist in write up and review of work procedure.
  • Managed the enhancement of User Experience across various people systems and processes, leading to an increase in employee satisfaction and productivity.
  • Answer all system audit quarries on SAP Human Resources and Payroll and ensure SOX compliance.
  • Provide assistance with the roll-out of SAP enhancement and act as a team leader for new SAP projects in respective functional areas.

HR Systems Specialist

NEWMONT GHANA GOLD LTD
Accra
2008.10 - 2011.12
  • Key Result
  • Generate regular and ad hoc reports for HR, Talent, and L&D Department eg. Training cost per employee, total training hours spent per month, annual turnover, projecting employee rate.
  • Champion E-files implementation.
  • Propose and implement innovative solutions to improve HR processes and efficiency.
  • Analyze HR data to provide insights into workforce trends, employee engagement, turnover, and other key metrics to aid management decision-making.
  • Timely reporting to Statutory bodies and stakeholders Communities.
  • Ensure accuracy and integrity of HR data within the system.
  • Perform regular audits to ensure data quality and compliance with relevant regulations.
  • Provide technical support to HR & Payroll staff and other system users.
  • Develop and deliver training sessions to HR and other departments on how to effectively use the HRIS.
  • Ensure the HRIS complies with legal standards and internal policies regarding data privacy and security.
  • Implement and monitor access controls and data security measures within the system.
  • Stay updated on relevant laws and regulations that impact HR systems as directed by the legal department.
  • Lead or support HR technology projects, such as system upgrades, integrations, and implementations.
  • Work with stakeholders to gather requirements, set timelines, and ensure successful project delivery.
  • Manage vendor relationships and coordinate with third-party providers as necessary.
  • Integrate the HRIS with other enterprise systems e.g., payroll, timekeeping, benefits administration.
  • Ensure smooth data flow between systems and troubleshoot any integration issues.
  • Stay informed about new HR technology trends and best practices and apply where appropriate.

Human Resource Officer

NEWMONT GHANA GOLD LTD
Accra
2007.11 - 2008.09
  • Key Results
  • Manage the recruitment and selection process, including job postings, screening, interviewing, and hiring
  • Collaborate with department heads to identify staffing needs and workforce planning strategies
  • Attend to complaints on human resource issues and policies and help offer interpretations on provision in employee manual/collective bargaining agreement
  • Processed loans application made to the Human Resource department for further action
  • Assisted in designing and advertising job openings for the company in the national and international media on a weekly basis
  • Ensure a positive candidate experience and manage onboarding for new employees

Administrative Officer

KLASS GH LTD
Tamale
2006.12 - 2007.11
  • Key Results
  • Collaborate and supervised (about 30 workers per site) administrative functions both at the office and project site.
  • Recruit, train and assign about 20 workers on a weekly basis _ Assisted with performance management.
  • Provide leadership and expertise in human resource functions.
  • Prepare monthly income, expenditure and the cash flow statement of about fifty million (old Gh.) . cedi and supervised petty cash transaction.
  • Assist in the preparation of the quarterly marketing budget and supervised the implementation.
  • Resolve about 30 requests, complaints, queries from customers and workers on a daily basis.
  • Manage office correspondence, including emails, phone calls, and mail.

Education

Master of Science - Information System Management

University of Salford, Manchester
Manchester, UK
2017.06 - 2019.07

Graduate Diploma - Management Studies

Institution of Commercial Management (ICM)
UK
2007.06 -

Advanced Diploma - Business Studies

Institution of Commercial Management (ICM)
UK
2006.06 -

Diploma - Human Resource Development

Institution of Commercial Management (ICM)
UK
2005.06 -

Skills

  • Teamwork, Innovation, and Creativity
  • Problem-solving, Adaptability, Communication & Good Inter-Personal Interaction
  • Project Management, Ability to Lead, Team Development,
  • Able to work in diversified culture
  • Seamless Integration, Technology Implementations,
  • Professional Member of ISAAC
  • Professional Member of the Chartered Institute of Human Resource Management
  • Effective delegating
  • Mentoring and coaching

Certification

  • Executive Certificate In Human Resource Management Feb 2009 Heriot-Watt University Edinburgh
  • Data Science and Business(Ongoing) University of Texas
  • SuccessFactors System Core HR Oct 2022 SuccessFactor
  • Talent Management & Compensation Sep 2022 SuccessFactor
  • Platform & Cross Portfolio Feb 2022 SuccessFactors
  • SuccessFactors System training Jun 2015 Deloitte
  • SuccessFactors System Boomi Training Nov 2015 SuccessFactors
  • Project Management Jun 2012 Newmont Ghana

Affiliations

  • Golfer

References

Available upon request

Projects

HR Process Automation Jan 2021 - Present, Automate about 80% of all Human Resource manual applications using the SuccessFactors Application System. This process is the first to be implemented in the GF group.  Achievement, Eliminate the manual human paper-based HR application. Enhancing efficiencies within the mine site.

Volunteered Experience

Gold Fields South Deep, Resource Secondment to South Africa SAP HCM Implementation, 2015-07, 2015-10, Understand and develop the SAP HR reports necessary for the Go-live and ensure the HR team is trained to develop to execute their own report., Develop the specifications for the Deloitte technical team to design custom reports and dashboards.

Timeline

Manager, People Systems and Processes, Ghana

Gold Fields Ghana
2024.07 - Current

Unit Manager, HCM Systems

Gold Fields Ghana
2021.01 - 2024.06

Master of Science - Information System Management

University of Salford, Manchester
2017.06 - 2019.07

Unit Manager, HCM Systems

Gold Fields
2016.01 - 2020.12

SAP HR/Payroll Super-User

GOLDFIELDS GHANA LTD
2011.09 - 2015.12

HR Systems Specialist

NEWMONT GHANA GOLD LTD
2008.10 - 2011.12

Human Resource Officer

NEWMONT GHANA GOLD LTD
2007.11 - 2008.09

Graduate Diploma - Management Studies

Institution of Commercial Management (ICM)
2007.06 -

Administrative Officer

KLASS GH LTD
2006.12 - 2007.11

Advanced Diploma - Business Studies

Institution of Commercial Management (ICM)
2006.06 -

Diploma - Human Resource Development

Institution of Commercial Management (ICM)
2005.06 -
ALFRED OWUSU-AMPADU