Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

ALFRED INKOOM

Client Liaison officer/ customer support officer
Ajumako
ALFRED INKOOM

Summary

A highly-motivated young graduate with good analytical, organizational, problem-solving, communication, interpersonal, and creativity skills. Possess excellent IT skills and the ability to implement human resource skills to achieve effective and efficient use of resources; eager to pursue further studies in the field of study to the highest level of the educational ladder to use the knowledge acquired to impact future leaders.

Overview

2
years of professional experience

Work History

PROPELED INTERNATIONAL

DATA AND ADMINISTRATIVE MANAGER
09.2022 - Current

Job overview

  • Support clients (students, agents, universities) and ensure all queries are resolved or redirected
  • Organize schedule of workers and check files
  • Train new staff
  • Follow up on inquiries and appointments as received
  • Manage and control work flow and safeguard information
  • Report writing and presentation
  • Formulate the right techniques that provide quality data collection to ensure accuracy and authenticity of data.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Delivered performance reviews, recommending additional training or advancements.
  • Negotiated and executed contracts on behalf of department.
  • Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
  • Improved office operations by automating client correspondence, record tracking and data communications.

PROPELED INTERNATIONAL

RESEARCHER/STUDENT LAISION OFFICER/SALES MANAGER
03.2022 - 08.2022

Job overview

  • Collate and check students’ documents for applications
  • Conduct research for students and company
  • Respond to and send emails
  • Research for the marketing department
  • Draft Newsletters using mailer lite or mail chimp
  • Find leads for the marketing department

Saint Augustine's College

Teacher of Geography
10.2020 - 10.2021

Job overview

*Evaluate and grade students class work, assignments, and papers.

*Compile, administer, and grade examinations, or assign this work to others.

* Initiate, facilitate, and moderate classroom discussions.

* Maintain student attendance records, grades, and other required records.

* Prepare course materials such as syllabi, homework assignments, and handouts.

* Keep abreast of developments in their field by reading current literature, talking with colleagues, and participating in professional conferences.

* Supervise undergraduate and/or graduate teaching, internship, and research work.

*Plan, evaluate, and revise curricula, course content, and course materials and methods of instruction.

*Maintain regularly scheduled office hours in order to advise and assist students.

* Supervise students' laboratory and field work.

* Conduct research in a particular field of knowledge, and publish findings in professional journals, books, and/or electronic media.

* Collaborate with colleagues to address teaching and research issues.

* Select and obtain materials and supplies such as textbooks.

* Prepare and deliver lectures to students on topics around human geography, physical geography and practical geography.

Education

EDUCATION WINNEBA

BACHELOR OF ARTS GEOGRAPHY EDUCATION from ECONOMICS

NATIONAL COLLEGE

WASSCE CERTIFICATE

Skills

  • Multitasking
  • Confidentiality
  • Good
  • Communication
  • Skills
  • Presentation skills
  • Tolerance
  • Detailed oriented
  • Time management
  • Proficient in
  • Microsoft Office
  • Suite
  • Proficient in using
  • Trello, mailer lite,
  • Mail chimp
  • Excellent
  • Analytical and
  • Problem-solving
  • Skills
  • Project Management
  • Staff Management
  • Business Administration
  • Mail Handling
  • Workflow Planning
  • Office Management
  • Database Administration
  • Critical Thinking
  • Event Coordination
  • Sorting and Labeling
  • Travel Coordination
  • Strategic Planning
  • Event Planning
  • Project Planning
  • Proposal Writing
  • File and Data Retrieval Systems
  • Coaching and Training
  • Administrative Support
  • Presentation Design
  • Meeting Coordination
  • Meeting Support
  • Data Management
  • Contract Preparation
  • Document Control
  • Customer Inquiries
  • Customer Care
  • Registration Management
  • Volunteer Relations
  • Scheduling and Coordinating
  • Scheduling
  • Research
  • Documentation

Accomplishments

  • VOCALESSENCE CHORALE GHANA SINGER
  • Sing with the choir at social events on both national and international levels and its annual concerts
  • Help in the marketing committee of the choir
  • Organization of programs and bringing out ideas for programs
  • POSITIONS HELD
  • Course Representative (Housing and Human
  • Settlement), University of Education, Winneba: 2018
  • Vice President, University Choir, University of Education,
  • Winneba: (2018 – 2019)
  • School Organist, Ghana National College, Cape Coast: 2012 – 2013

Timeline

DATA AND ADMINISTRATIVE MANAGER

PROPELED INTERNATIONAL
09.2022 - Current

RESEARCHER/STUDENT LAISION OFFICER/SALES MANAGER

PROPELED INTERNATIONAL
03.2022 - 08.2022

Teacher of Geography

Saint Augustine's College
10.2020 - 10.2021

EDUCATION WINNEBA

BACHELOR OF ARTS GEOGRAPHY EDUCATION from ECONOMICS

NATIONAL COLLEGE

WASSCE CERTIFICATE
ALFRED INKOOMClient Liaison officer/ customer support officer