ALFRED INKOOM

• Directed staffing requirements, managed priorities and coordinated workflows to uphold productivity objectives.
• Spearheaded development and delivery of future product offerings based on in-depth market research.
• Provided customers with outstanding service, extending relationships for future business opportunities.
• Interpreted underlying risks, business needs, client requirements and cost structures to increase forecasting accuracy.
• Supervised budgets and timelines, ensuring progress met project scope targets.
• Generated and achieved regional revenue goals, exceeding targets within company growth strategies.
• Maintained smooth operations through careful management of office workflow and administrative processes.
• Kept accurate company records, upholding compliance with regulations and company policies.
• Managed team performance, celebrating successes and identifying areas to improve.
• Trained and mentored managers to cultivate cohesive leadership team.
• Crafted development plans to introduce changes or improvements to central operations for successful change management.

• Support clients (students, agents, universities) and ensure all queries are resolved or redirected
• Organize schedule of workers and check files
• Train new staff
• Follow up on inquiries and appointments as received
• Manage and control work flow and safeguard information
• Report writing and presentation
• Formulate right techniques that provide quality data collection to ensure accuracy and authenticity of data.
• Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
• Delivered performance reviews, recommending additional training or advancements.
• Negotiated and executed contracts on behalf of department.
• Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
• Improved office operations by automating client correspondence, record tracking and data communications.
• Supervised revision of rules, regulations and procedures to meet changes in law and policy.
• Instituted and built dynamic team of astute and successful administrative professionals to help support all corporate growth and productivity objectives.
• Identified staff training and development needs and obtained necessary resources to facilitate training.

• Collate and check students’ documents for applications
• Conduct research for students and company
• Respond to and send emails
• Research for marketing department
• Draft Newsletters using mailer lite or mail chimp
• Find leads for marketing department
• Increased year-on-year clients by 100%, implementing strategic business growth and retention initiatives.
• Analysed sales to identify top-performing products.
• Collected customer and market feedback and reported information to company leadership.
• Generated company growth through market expansion and sales.

*Evaluate and grade students' class work, assignments, and papers.

*Compile, administer, and grade examinations, or assign this work to others.

* Initiate, facilitate, and moderate classroom discussions.

* Maintain student attendance records, grades, and other required records.

* Prepare course materials such as syllabi, homework assignments, and handouts.

* Keep abreast of developments in their field by reading current literature, talking with colleagues, and participating in professional conferences.

* Supervise undergraduate and/or graduate teaching, internships, and research work.

*Plan, evaluate, and revise curricula, course content, and course materials and methods of instruction.

*Maintain regularly scheduled office hours in order to advise and assist students.

* Supervise students' laboratory and field work.

* Conduct research in particular field of knowledge, and publish findings in professional journals, books, and/or electronic media.

* Collaborate with colleagues to address teaching and research issues.

* Select and obtain materials and supplies, such as textbooks.

* Prepare and deliver lectures to students on topics around human geography, physical geography and practical geography.