Summary
Overview
Work History
Education
Skills
Accomplishments
Roles And Responsibilities
Personal Mission
Personal Vision
Home Town
Languages
References
Hobbies and Interests
Personality Profile
Personal Information
Affiliations
Certification
Languages
Websites
References
Timeline
Generic

ALEX KWABENA KYEI

Kumasi

Summary

Dynamic Hospital Administrator with proven expertise at Bomso Clinic Ltd., excelling in healthcare management and regulatory compliance. Skilled in performance evaluation and effective communication, I have successfully implemented quality improvement initiatives, enhancing patient safety and operational efficiency. Committed to fostering a collaborative environment that promotes exceptional healthcare delivery.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Hospital Administrator

Bomso Clinic Ltd.
Kumasi
01.2018 - Current
  • Managed day-to-day administration of health institutions to ensure operational efficiency.
  • Supervised and evaluated the performance of administrative and support service staff.
  • Set performance objectives for administrative units, conducting regular appraisals.
  • Implemented policies and procedures to enhance the quality of healthcare delivery.
  • Coordinated planning and budgeting processes in compliance with guidelines.
  • Monitored resource utilization and reported on efficiency metrics.
  • Facilitated training and orientation programs for personnel development.
  • Ensured reliable utility services, including water, electricity, and waste management.

Teacher

GHANA EDUCATION SERVICE
ASHANTI REGION
09.2009 - 01.2018
  • Maintained a safe and orderly learning environment for all students.
  • Developed and implemented lesson plans following curriculum objectives.
  • Supervised after-school activities, such as clubs or sports teams.
  • Assessed student performance through tests, quizzes and other assessments.
  • Instructed students in academic subjects such as math, science, language arts, social studies, and history.
  • Enforced school rules and regulations to maintain an appropriate learning environment for all students.
  • Encouraged critical thinking skills and problem-solving strategies among students.

Hospital Administrator (Deputy/Casual)

Ghana Health Service
Obuasi
01.2015 - 01.2018
  • Company Overview: Obuasi Government Hospital
  • Responsible for the day-to-day general administration of the health institution.
  • Ensure the provision of all support services necessary for quality healthcare delivery.
  • Direct, supervise, and evaluate the work activities of administrative and other support service staff.
  • Set performance objectives for administrative and support services units in the health institution (Performance Appraisals)
  • Implement and monitor policies, procedures, and performance standards for administrative and other support staff for quality health service delivery.
  • Coordinate the planning and budgeting process, following the approved guidelines and company policies.
  • Monitor the efficient use of health resources, and report on them.
  • Monitor and report on the implementation of plans and budgets.
  • Coordinate and collate annual work plans, and periodic operational reports on service delivery.
  • Support resource mobilization for the health facility.

Hospital Administrator (Intern/Houseman)

Ghana Health Service
Obuasi
01.2014 - 01.2015
  • Company Overview: Obuasi Government Hospital.
  • Responsible for the day-to-day general administration of the health institution.
  • Ensure the provision of all support services necessary for quality healthcare delivery.
  • Direct, supervise, and evaluate the work activities of administrative and other support service staff.
  • Set performance objectives for administrative and support services units in the health institution (Performance Appraisals).
  • Implement and monitor policies, procedures, and performance standards for administrative and other support staff for quality health service delivery.
  • Coordinate the planning and budgeting process in accordance with the approved guidelines and company policies.

Education

Bachelor of Science - Business Administration (Health Service Management)

University of Ghana-Legon
ACCRA,GHANA
01-2015

DIPLOMA IN BASIC EDUCATION - GENERAL EDUCATION

WESLEY COLLEGE OF EDUCATION
KUMASI, GHANA
09-2009

Senior Secondary Certificate Examination - BUSINESS STUDIES

Kumasi Anglican Senior High School
KUMASI
01.2005

Basic Education Certificate Examination - GENERAL EDUCATION

McNEILUS JUNIOR SECONDARY SCHOOL
OLD-TAFO, KUMASI
09-2009

Skills

Hospital management software

  • Microsoft Office suite
  • Performance evaluation
  • Regulatory compliance
  • Data management
  • Team leadership
  • Effective communication
  • Patient advocacy
  • Healthcare management
  • Quality improvement
  • Patient safety
  • Health information systems
  • Facility management
  • Healthcare compliance
  • Credentialing and privileging

Accomplishments

  • Best performing Intern 2015-Obuasi Government Hospital
  • Claims vetting committee-Member
  • Supportive Supervision Training Committee, Ghana Health Service (Ashanti Region)
  • Training Coordinator - Bomso Clinic Ltd
  • Municipal Emergency Response Team Member - Oforikrom Municipal Assembly
  • Committee on Health Promotion for COVID-19, Oforikrom Municipal Assembly

Roles And Responsibilities

  • Responsible for day-to-day general administration of the health institution.
  • Ensure the provision of all support services necessary for quality healthcare delivery.
  • Direct, supervise and evaluate the work activities of administrative and other support service staff.
  • Set performance objectives for administrative and support services units in the health institution (Performance Appraisals).
  • Implement and monitor policies, procedures and performance standards for administrative and other support staff for quality health service delivery.
  • Coordinate the planning and budgeting process in accordance with the approved guidelines and company policies.
  • Monitor the efficient use of health resources and report on them.
  • Monitor and report on the implementation of plans and budgets.
  • Coordinate and collate annual work plans and periodic operational reports on service delivery.
  • Support resource mobilization for the health facility.
  • Ensure regular provision of utility services such as water, electricity, telecommunication and waste management services.
  • Implement established processes, procedures and structures for disaster preparedness, health and safety, and general security of the health institution.
  • Facilitate the orientation, appraisal and training of personnel.
  • Promote the implementation of the patient charter, code of ethics and disciplinary procedures, and other relevant legislation in the health institution.
  • Solicit assistance on legal matters from the appropriate unit.
  • Process and obtain legal title to land and other properties of the health institution and protect them.
  • Monitor the implementation of various agreements between the health institution and its business partners.
  • Conduct operational research within the administrative and support services and ensure its implementation.
  • Train and supervise the activities of interns and trainees in the facility.
  • Coordinate asset data management.
  • Facilitate the implementation of maintenance programs for physical assets of the health institution to prevent untimely breakdown of buildings, equipment, transport of the facility.
  • Ensure maintenance of a healthy and aesthetic environment for the personnel and clients of the institution.
  • Put in place security measures to ensure adequate physical security and safeguarding of assets including protection of patients and staff in the facility.
  • Ensuring renewal of all business documents annually.
  • Liaising with external auditors to prepare financial statements.
  • Writing of minutes.
  • Participating actively in procurement procedures.
  • In service training coordinator.
  • Handling HR duties (recruiting, training, processing of salaries and maintaining required number of health professionals etc.).
  • Secretarial duties (Filing, Coding, Archiving etc.).
  • Daily monitoring of revenue and reporting.
  • Monthly reporting.
  • Liaison officer of external affairs and corporate clients.
  • Vetting of claims.

Personal Mission

Apply the knowledge obtained from university education, houseman understudy and experience from professional practice as a Health service Administrator in achieving the goals of the health sector with special focus on decision making and implementation to aid the growth of the sector.

Personal Vision

It is my dream to upgrade my personal skills and capabilities towards satisfying other colleagues and clients through research and continuous education.

Home Town

Juansah-Ashanti Akyim, Ashanti Region

Languages

  • English, 80%
  • Akan (Twi), 90%

References

  • Lawyer Franklin Asamoah, Board Chairman, Bomso Clinic Ltd., 0244 187 837
  • Mr. Samuel Dodzi, Deputy Chief Health Services Administrator, Ghana Health Service, Sunyani Regional Hospital, 0244 512 764

Hobbies and Interests

  • Research
  • Sightseeing
  • Reading
  • Listening to music
  • Soccer
  • Home Gardening

Personality Profile

  • Results oriented
  • Self-disciplined, goal-oriented and a fast learner.
  • Good interpersonal and organizational skills.
  • High sense of responsibility and ability to work with little supervision.
  • Fond of innovations and initiatives.

Personal Information

  • Health Status: Excellent with no disability
  • Date of Birth: 11/17/87
  • Nationality: Ghanaian
  • Marital Status: Married

Affiliations

  • COVID-19 Management Team, Oforikrom Municipal Assembly (2020-2022)

Certification

  • K.N.U.S.T. School of Public Health: Certificate of Proficiency in Leadership for Health Systems Transformation
  • AMREF Health Africa: Leadership, Management, and Governance for Health Systems Strengthening Course
  • AMREF Health Africa: Leadership, Management, and Governance Course for Senior Policy Makers In Health

Languages

English
First Language
German
Beginner
A1

References

References available upon request.

Timeline

Hospital Administrator

Bomso Clinic Ltd.
01.2018 - Current

Hospital Administrator (Deputy/Casual)

Ghana Health Service
01.2015 - 01.2018

Hospital Administrator (Intern/Houseman)

Ghana Health Service
01.2014 - 01.2015

Teacher

GHANA EDUCATION SERVICE
09.2009 - 01.2018

Bachelor of Science - Business Administration (Health Service Management)

University of Ghana-Legon

DIPLOMA IN BASIC EDUCATION - GENERAL EDUCATION

WESLEY COLLEGE OF EDUCATION

Senior Secondary Certificate Examination - BUSINESS STUDIES

Kumasi Anglican Senior High School

Basic Education Certificate Examination - GENERAL EDUCATION

McNEILUS JUNIOR SECONDARY SCHOOL
ALEX KWABENA KYEI