Sales Manager
Starlife assurance company Ltd
06.2006 - Current
- Developed sales strategies to enhance customer engagement and retention.
- Led training sessions for new sales staff on product knowledge and techniques.
- Analyzed market trends to adjust sales tactics and improve performance.
- Managed client relationships to ensure satisfaction and address concerns effectively.
- Oversaw daily operations of the sales team, ensuring compliance with company policies.
- Facilitated regular meetings to share insights and align on sales goals and objectives.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Established relationships with key clients, while maintaining existing customer base.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Resolved customer complaints regarding sales and service.