Alexander Ocloo Baning
Overview
19
19
years of professional experience
4
4
years of post-secondary education
Work History
Sales Manager
Starlife assurance company Ltd
06.2006 - Current
- Developed sales strategies to enhance customer engagement and retention.
- Led training sessions for new sales staff on product knowledge and techniques.
- Analyzed market trends to adjust sales tactics and improve performance.
- Managed client relationships to ensure satisfaction and address concerns effectively.
- Oversaw daily operations of the sales team, ensuring compliance with company policies.
- Facilitated regular meetings to share insights and align on sales goals and objectives.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Established relationships with key clients, while maintaining existing customer base.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Resolved customer complaints regarding sales and service.
Education
BBA - Marketing Management And Research
Methodist University
Dansoman 09.2009 - 07.2013
Skills
- Sales strategy
- Customer engagement
- Market analysis
- Client relationship management
- Sales operation
- Product knowledge
- Marketing strategy
- Lead generation
- Consultative and relationship selling
- Cold calling
- Relationship building
- Multidisciplinary team leadership
- Persuasive negotiations
- Proposal development
- Market intelligence
- Profit and revenue-generating strategies
- Data analysis
- Sales closing techniques
Languages
English
First Language
Afrikaans
Advanced (C1)
C1
Timeline
BBA - Marketing Management And Research
Methodist University
09.2009 - 07.2013
Sales Manager
Starlife assurance company Ltd
06.2006 - Current