ALEXANDER ANSONG
Summary
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Overview
9
9
years of professional experience
2026
2026
years of post-secondary education
Work History
Sales Manager / Chinese Translator /Driver
Bright Home Products Ghana Ltd
07.2024 - Current
- Translated documents from English to Chinese ensuring clarity and accuracy.
- Communicated with team members to resolve translation challenges promptly.
- Collaborated with clients to understand project requirements and terminology preferences.
- Reviewed and edited translations for grammatical correctness and cultural relevance.
- Developed sales strategies to enhance customer engagement and drive product awareness.
- Conducted market research to identify trends and customer preferences in home products.
- Managed customer relationships to ensure satisfaction and promote repeat business.
- Collaborated with marketing teams to align promotional efforts with sales objectives.
- Managed daily operations of sales department, including supervision of staff members.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Established relationships with key clients, while maintaining existing customer base.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Achieved company growth and brand development through market expansion and sales.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Maintained accurate records of all transactions between customers and company representatives.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Resolved customer complaints regarding sales and service.
Driver Supervisor/Chinese Interpreter/
GOMOA AKOTSI
Awutu District
10.2019 - 10.2023
- Was the translator of the company and the personal aide to the manager of the company
- I also acted as the driver of the manager and the human resource manager in charge of recruiting workers for the company
- I also served as the factory supervisor in charge of manufacturing and quality control.
- Supervised daily operations and schedules for drivers and delivery routes.
- Ensured compliance with safety regulations and company policies during transportation.
- Monitored vehicle maintenance and arranged repairs to maintain fleet readiness.
- Addressed driver concerns and resolved conflicts to maintain a positive work environment.
- Implemented efficient routing strategies to optimize delivery times and reduce delays.
- Maintained accurate records of driver hours, routes, and incidents for reporting purposes.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Maintained professional relationships with customers by providing prompt delivery services.
- Tracked driver behavior, timekeeping and attendance.
- Facilitated communication between drivers and dispatch personnel regarding route changes and other issues.
- Maintained accurate records of daily driver activities including hours worked, miles driven, deliveries made.
- Conducted regular vehicle inspections to ensure they were in safe operating condition.
- Communicated with team leaders to manage driver pay, bills, security, and home time.
- Assisted with recruiting qualified drivers to fill open positions within the company.
- Provided feedback on employee performance and identified areas of improvement.
- Coordinated the scheduling of vehicles to meet customer demands while optimizing fleet utilization rates.
- Resolved customer complaints in a professional manner.
- Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
- Motivated team to exceed performance targets with fast, accurate service in handling diverse materials.
Senior Level/Chinese Interpreter/Driver Supervisor
CCS GHANA LTD
Accra
02.2017 - 03.2019
- Transporting the Senior Staffs on business assignments.
- Transporting the CEO for all his business transactions internally and out of the Region
- In charge of maintenance and the up keep of all company vehicles.
- Escorting all top management staffs on vacation outside the region
- Providing adequate security.
- Facilitated communication between clients and staff in Mandarin and English.
- Translated documents, ensuring accurate meaning and cultural relevance.
- Collaborated with team members to improve translation processes and workflows.
- Maintained confidentiality while handling sensitive information during interactions.
- Performed administrative tasks such as scheduling appointments and organizing documentation.
- Facilitated communication between Chinese-speaking clients and English-speaking personnel.
- Assisted with the development of training materials in both languages.
- Coordinated with internal staff to ensure that all relevant information was accurately communicated.
Shaanxi Normal University
- Undergraduate Degree in Chinese Language and International Trade
- Study of Chinese language and International trade as a dream course to help in business transactions.
Education
Cambridge Senior High School
Some College (No Degree) - Chinese Language And International Trade
Shaanxi Normal University
Xi'an China, China 09.2004 - 07.2028
Skills
Defensive and Offensive Driving
- Coaching and Mentoring
- Data Management
- Conflict Resolution
- Recordkeeping
- Interpersonal Communication
- Workplace Safety
- Performance Monitoring
- Inventory Management
- Decision-Making
- Material Handling
- Team Leadership
- Documentation and Reporting
- Safety Procedures
- Hazardous Materials Handling
- Equipment Operation
- Supply Chain Management
- Materials Movement
- Good communication skills
- Incident Investigation
- Qualit
- Cultural Awareness
- First Aid/CPR
- Networking
- Quality Assurance
- Staff Training
- Sales strategy development
- Customer relationship management
- Quality control supervision
- Team leadership
- Conflict resolution
- Time management
- Effective communication
- Training and mentoring
- Problem solving
- Vehicle maintenance
- Salesforce
- Continuous improvements
- Market research
- Relationship building
- Rapport and relationship building
- Positive and upbeat
- Verbal and written communication
- Exceptional multi-tasker
- Business development and planning
- Sales territory growth
- Marketing campaign analysis
- Strategic planning
- Motivational skills
- Operations
- Revenue optimization
Languages
1,B2,1,C2
Languages
English
Proficient
C2
Chinese (Mandarin)
Advanced
C1
Timeline
Sales Manager / Chinese Translator /Driver
Bright Home Products Ghana Ltd
07.2024 - Current
Driver Supervisor/Chinese Interpreter/
GOMOA AKOTSI
10.2019 - 10.2023
Senior Level/Chinese Interpreter/Driver Supervisor
CCS GHANA LTD
02.2017 - 03.2019
Some College (No Degree) - Chinese Language And International Trade
Shaanxi Normal University
09.2004 - 07.2028
Shaanxi Normal University
Cambridge Senior High School
Similar Profiles
Eric SalgadoEric Salgado
Warehouse Associate at Bright Star ProductsWarehouse Associate at Bright Star Products
DAVID YAW AKROFI BOADUDAVID YAW AKROFI BOADU
PROCUREMENT MANAGER at SBC BEVERAGES GH. LTD. (BOTTLERS OF PEPSICO PRODUCTS IN GHANA)PROCUREMENT MANAGER at SBC BEVERAGES GH. LTD. (BOTTLERS OF PEPSICO PRODUCTS IN GHANA)
Eric Kojo MensahEric Kojo Mensah
Procurement Manager at Blue Sky Products Ghana LtdProcurement Manager at Blue Sky Products Ghana Ltd
Anastacia Njeri KamauAnastacia Njeri Kamau
Sales Assistant, Chinese Translator, Administrator at Joyoung CompanySales Assistant, Chinese Translator, Administrator at Joyoung Company
SHAIMAA TAREK SADEK HASSANSHAIMAA TAREK SADEK HASSAN
Senior Chinese Translator and Public Relation Manager at Hong Kong Businessmen ServicesSenior Chinese Translator and Public Relation Manager at Hong Kong Businessmen Services