ALEX GYAMFI
kumasi
Summary
Knowledgeable Administrative Assistant dedicated to improving procedures for file movements, eliminating unnecessary storage and maintaining secure information. Verifies documents, researches problems and implements effective solutions.
Overview
8
8
years of professional experience
Work History
HEAD OF ACCOUNTS
CRISMOND ACADEMY
ASENUA - KUMASI (Remote)
09.2023 - Current
- Directed account management strategies to enhance client retention and satisfaction.
- Streamlined financial reporting processes, improving accuracy and efficiency across multiple departments.
- Mentored junior staff on best practices for account handling and client engagement.
- Collaborated with cross-functional teams to align service offerings with client needs and market trends.
- Developed training programs to enhance team capabilities in account management techniques and tools.
- Led initiatives to optimize resource allocation, improving overall operational effectiveness within the department.
Administrative Assistant
Shalom Baptist Church
kumasi, GHANA
05.2018 - Current
- Received, sorted and directed incoming mail to maintain good communication channels.
- Helped less experienced staff manage daily assignments.
- Organised and stored hardcopy files.
- Performed administrative tasks, document management and report development for inter-departmental use.
- Safeguarded sensitive and confidential data in compliance with security best practices.
- Planned office events by reserving venues, communicating schedules and coordinating setup.
- Trained and helped less experienced staff manage workloads and assignments, facilitating fulfilment of organisational objectives.
Accounts Officer
Osei Kyeretwie Senior High School
kumasi, Ghana
09.2018 - 09.2019
- Collected all receipts from employees, chasing missing information to minimise discrepancies.
- Promptly and periodically followed up on unpaid invoices by calling accounts to request payment.
- Responded to day-to-day finance queries from stakeholders, forwarding to senior staff where appropriate.
- Documented account information in the school database or proprietary software, monitoring for errors and discrepancies.
Education
Accounting and Finance
Kumasi Technical University
kumasi01-2022
HND Accounting - Accountancy
Kumasi Polytechnic
kumasi01-2018
Skills
- Documentation and reporting
- Process improvement
- Multitasking and prioritisation
- Data entry documentation
- Resolving discrepancies
- Scheduling and diary management
- Microsoft Office
- Accounting support
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Training - Designed and executed one-month training program for company employees, increasing employee productivity and product knowledge.
LANGUAGES
English: First Language
Twi: C1 Advanced
Timeline
HEAD OF ACCOUNTS
CRISMOND ACADEMY
09.2023 - Current
Accounts Officer
Osei Kyeretwie Senior High School
09.2018 - 09.2019
Administrative Assistant
Shalom Baptist Church
05.2018 - Current
HND Accounting - Accountancy
Kumasi Polytechnic
Accounting and Finance
Kumasi Technical University
ADDITIONAL INFORMATION
- I was the Public Relation Officer during my HND programme for my department
- Part-taking in the development of my church youth by serving as an executive since 2019