Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alex Dziworshie

Accra

Summary

Driven professional with extensive experience in customer service and quality control, notably at Gulf Center for Soap & Chemical Ind. LLC. Excelled in problem-solving and teamwork, enhancing product quality and customer satisfaction. Demonstrated exceptional ability in maintaining high standards of cleanliness and organization, contributing to positive customer experiences and operational efficiencies.

Overview

14
14
years of professional experience

Work History

Retail Sales Associate

K.ofori LTD
Accra
02.2022 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Quality Control Inspector

Gulf Center for Soap & Chemical Ind. LLC
UAE Dubai
06.2019 - 12.2022
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.

Pharmacy Assistant

Egon German Clinic
Accra
05.2015 - 09.2018
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.

Pharmacy Assistant

Healthview Pharmacy
Accra
07.2010 - 09.2013

Education

Certificate - Pharmacy (Pre-Pharmacy)

Avenue Chemist Training Sch.
Accra
06.2010

WASSCE - Science Education

Wesley Grammar High School
Dansoman Accra
07.2009

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration

Timeline

Retail Sales Associate

K.ofori LTD
02.2022 - Current

Quality Control Inspector

Gulf Center for Soap & Chemical Ind. LLC
06.2019 - 12.2022

Pharmacy Assistant

Egon German Clinic
05.2015 - 09.2018

Pharmacy Assistant

Healthview Pharmacy
07.2010 - 09.2013

Certificate - Pharmacy (Pre-Pharmacy)

Avenue Chemist Training Sch.

WASSCE - Science Education

Wesley Grammar High School
Alex Dziworshie