Alex Ansaful
Accra
Summary
Resourceful professional in network and computer systems management, known for high productivity levels and efficient task completion. Possess specialized skills in network configuration, system security protocols, and disaster recovery planning. Excel in problem-solving, teamwork, and adaptability, ensuring seamless operations and optimized system performance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
System Administrator/IT Manager
Innovative Microfinance Limited
Accra
08.2013 - Current
- Troubleshot application errors and provided technical support to end-users.
- Installed, tested and evaluated new systems, applications and patches.
- Resolved complex technical problems within established service level agreements.
- Monitored system performance to ensure optimal operations and identified potential issues.
- Created user accounts and managed access rights for users.
- Collaborated with other teams to develop solutions for various projects.
- Implemented security measures such as firewalls, antivirus programs.
- Maintained inventory of hardware assets including servers, laptops, desktops.
- Deployed operating systems upgrades and security patching in accordance with IT policies.
- Provided guidance on best practices related to system administration procedures.
- Configured and maintained system hardware, software and network components.
- Analyzed system logs to identify suspicious activities or anomalies.
- Performed regular backups of critical data and documents.
- Supported, configured, maintained and upgraded customer networks and in-house servers.
- Installed, configured, and updated software and hardware components, ensuring system integrity and compatibility.
- Configured and managed email servers and protocols, ensuring reliable and secure communications.
- Ensured compliance with IT policies and regulatory requirements, conducting regular audits and assessments.
- Conducted regular system backups and disaster recovery operations, minimizing data loss during critical failures.
- Administered user accounts, permissions, and access controls, enhancing security and compliance.
- Set up user accounts, permissions and passwords and defined network policies and procedures.
- Diagnosed, troubleshot and resolved hardware and system problems.
Chauffeur
Innovative Microfinance Limited
Accra
01.2011 - 09.2017
- Maintained detailed records of trips including destinations, distances traveled, hours worked and fuel costs incurred.
- Organized and managed travel itineraries for passengers, including scheduling stops along the route.
- Inspected interior of vehicle for cleanliness before each trip; cleaned exterior windows if needed.
- Researched alternate routes in order to avoid traffic delays or road closures due to construction projects or accidents.
- Performed basic maintenance tasks on vehicles such as checking oil levels, tire pressure.
- Ensured that all documents related to vehicle registration were up-to-date at all times.
- Prepared and serviced vehicles for chauffeur duties, ensuring they were fueled, clean and in good working order.
- Assisted passengers with loading and unloading luggage into and from the vehicle.
- Monitored traffic conditions to ensure a safe journey for passengers.
- Strictly adhered to company policies pertaining to punctuality, appearance standards and driving regulations.
- Followed strict safety protocols while driving in order to protect passengers' lives and property.
- Transported high-value clients with professionalism and discretion.
- Handled emergency situations calmly and followed protocol for passenger safety.
- Monitored fuel consumption and performed fueling duties as needed.
- Made Trips to the Northern, Central and the Western region for data collection and branch opening.
- Assisted field officers with field work and data collection.
Driver
Ronsard Ecole
Kinshasha Avenue, East Legon
01.2010 - 12.2010
- Maintained accurate logs of vehicle inspections and repair status.
- Performed basic maintenance tasks such as checking oil levels, tire pressure.
- Demonstrated ability to handle emergency situations calmly and effectively.
- Adhered to company policies and procedures related to safety and security standards.
- Performed vehicle inspections, ensuring proper functioning of brakes, lights, signals, and other safety features.
- Assisted passengers with loading and unloading their luggage into the car.
- Conducted pre-trip inspections of vehicles prior to departure to ensure they are in good working condition.
- Reported any incidents involving the vehicle or passengers immediately to management.
- Resolved any issues that may arise during trips in a timely manner.
- Maintained a clean vehicle interior and exterior, including washing and vacuuming.
- Recorded daily mileage logs for each trip taken in order to track fuel usage.
- Followed company policies and procedures related to personal driver services.
- Adhered to all applicable laws and regulations while driving on public roads.
- Managed fuel consumption and expenses for vehicle operations.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
Education
Basic Level
Mamprobi Sempe 5 JSS
Accra07-2002
Hardware And Networking
IPMC
Accra07-2013
Advance Professional in System Engineering
IPMC
Accra03-2019
Skills
- New program installations
- Technical solution development
- Server Management
- Disaster Recovery
- Software Installation
- Hardware troubleshooting
- Incident Management
- Network Administration
- Active Directory
- Windows 7, 8, 10, 11
Languages
English
First Language
English
Proficient (C2)
C2
Affiliations
- Sound Engineering
- CCtv Installer
Certification
- Professional in System Engineering
- Advance Professional in System Engineering
- Internet and Cyber Security Level 1
Timeline
System Administrator/IT Manager
Innovative Microfinance Limited
08.2013 - Current
Chauffeur
Innovative Microfinance Limited
01.2011 - 09.2017
Driver
Ronsard Ecole
01.2010 - 12.2010
Basic Level
Mamprobi Sempe 5 JSS
Hardware And Networking
IPMC
Advance Professional in System Engineering
IPMC
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