Alex Agyemang-Owusu
Entrepreneur
Houston,TX
Summary
Visionary and highly passionate professional with a diverse background spanning computer systems networking, cybersecurity, nursing, healthcare, transportation, logistics, culinary, special education, higher education administration, and student affairs. Currently pursuing an Associate of Science in Computer Systems Networking (Cybersecurity) at Houston Community College (HCC), building on a foundation in education with a Master of Education from Kent State University. Proven track record of academic excellence, recognized with Dean's Awards for eight semesters during the completion of a Bachelor of Education (Arts) at the University of Cape Coast. Demonstrates exceptional leadership, collaborative teamwork, and effective communication skills. Adept at navigating healthcare administration and passionate about delivering high-quality patient care. Combines a strong educational foundation with practical experience in healthcare and transportation, embodying a commitment to excellence in both academic and professional pursuits.
Overview
9
9
years of professional experience
1
1
Certificate
Work History
Customer Management Volunteer
Pickup Transport And Logistics Company
10.2023 - 02.2024
- Passenger Transportation Administration: Safely and reliably assisted with transportation of passengers, employing defensive driving techniques and maintaining a clean and well-maintained vehicle to uphold the highest standards of safety and comfort
- Goods and Supplies Delivery: Oversee the end-to-end logistics of goods and supplies, implementing a meticulous tracking system to monitor delivery progress and promptly address any issues that may arise
- Import and Export Operations: Navigate the intricacies of import and export regulations, ensuring compliance with all relevant laws and regulations to facilitate the smooth flow of goods across international borders
- Customer Service Excellence: Prioritize a customer-centric approach in all interactions, actively seeking feedback to continuously enhance service quality and address any concerns promptly., Performed diverse administrative duties, including filing documents, typing, printing, and scanning, contributing to the overall efficiency of office operations
- Mail Management and Record Keeping: Sorted and distributed office mail, maintaining an organized system for efficient mail handling
- Record Filing System Enhancement: Executed improvements to the record filing system, enhancing document organization and management
- Phone System Operation Support: Answered a multi-line phone system, efficiently routing calls and delivering messages to staff.
Community Service Volunteer
Human Intact Services
12.2023 - 01.2024
- Supported underprivileged families with the distribution of essential supplies, improving their living conditions.
- Aided elderly residents with daily tasks, enhancing their quality of life and independence.
- Managed food drives that collected nutritious meals for those facing food insecurity within the community.
- Maintained clean facilities to better serve program needs.
- Exhibited excellent communications and customer service relations skills.
Home Care Professional
Home Instead Inc
05.2023 - 12.2023
- Comprehensive Homecare Support: Delivered compassionate and personalized homecare support to seniors and individuals with disabilities, fostering an environment of trust and emotional well- being
- Medication Administration and Treatment: Administered medications and treatments to clients in strict accordance with prescribed schedules and healthcare protocols
- Client Transportation: Facilitated clients' mobility by providing safe and reliable transportation to medical appointments and shopping centers
- Personalized Care Plans: Collaborated with healthcare professionals and clients' families to develop and implement personalized care plans, addressing both immediate and long-term needs.
Chef
Delight’s Ghanaian Cuisine
02.2023 - 09.2023
- Culinary Excellence: Conceptualized, prepared, and served a diverse array of authentic Ghanaian meals and refreshments, showcasing a deep understanding of traditional flavors and contemporary culinary trends
- Timely Food Preparation and Presentation: Orchestrated the kitchen operations to guarantee that dishes were prepared and presented promptly, meeting guests' expectations for freshness and optimal dining experiences
- Quality Assurance: Maintained a relentless commitment to the highest culinary standards, consistently producing meals that not only met taste expectations but also exceeded them
- Health and Safety Compliance: Implemented and strictly adhered to health and safety requirements, creating a secure and hygienic kitchen environment.
Graduate Assistant
Kent State University
08.2022 - 01.2023
- Student Leadership Recruitment and Training: Assisted in the identification and recruitment of student leaders, contributing to the development of a dynamic and diverse leadership team
- Men and Women of Color Initiatives: Played a key role in supporting and advancing initiatives targeted at the men and women of color on campus, fostering a sense of community, inclusivity, and support
- Student Mentorship and Coaching: Conducted one-on-one meetings with students to provide mentorship, coaching, and developmental guidance, fostering a supportive environment for personal and academic growth
- Research on Institutional Programming: Conducted comprehensive research on programming and services offered by peer institutions, identifying best practices and innovative approaches to enhance
English and Social Studies Teacher
The Barstow School Ghana
01.2022 - 07.2022
- Successfully led the English faculty, overseeing curriculum development, lesson planning, and assessments to ensure a comprehensive and engaging
- Social Studies education for students
- Head of English Faculty (Entire School): Assumed a leadership role as the Head of the English Faculty
- Religious Studies and Ghanaian Language Instructor (1st to 7th Grade): Taught Religious Studies and Ghanaian Language to students ranging from 1st to 7th grade, tailoring instruction to meet the developmental needs of each grade level
- Advisor and Coach for Middle Schools: Served as an advisor and coach for middle school students, providing academic guidance, mentorship, and support in their personal and educational journeys.
Teaching and Personal Assistant
University of Cape Coast, Coast
09.2020 - 08.2021
- Assistance: Assisted lecturers in various capacities, including material generation, lesson plan development, class preparation, and scheduling, ensuring the seamless execution of academic activities
- Exemplary Instructor Support: Collaborated in the development of curriculum materials, enriching the educational experience for students and aligning with institutional standards
- Student Mentoring and Tutoring: Mentored students individually and in small groups, addressing academic challenges and reinforcing learning concepts
- Administrative Support: Handled delegated administrative duties, including typing, printing, scanning, and other tasks critical to the smooth functioning of academic operations.
Retail Salesperson
G, B. Enterprise
07.2015 - 01.2018
- Customer Assistance and Inventory Management: Assisted customers by promptly identifying and locating needed items, ensuring a positive shopping experience
- Product Knowledge and Customer Education: Stayed informed about emerging trends in the industry, providing customers with up-to-date and relevant information to assist in product selection
- Sales Expertise: Actively engaged with customers to sell various products, employing effective sales techniques to meet and exceed sales targets
- Educational Selling: Educated customers on the proper use and application of various products, enhancing their overall satisfaction and promoting repeat business.
Education
Associate of Science - Nursing
05.2026
Master of Arts - Higher Education Administration And Student Affair
12.2026
Bachelor of Education, Arts -
07.2020
West Africa Senior School Certificate - General Arts
06.2015
Basic Education Certificate Examination -
04.2012
Skills
- Nursing Practice Patient Care Healthcare Administration Higher Education Administration Student Affairs
- Research Academic Excellence Leadership Student Advising Team Collaboration
Certification
- Texas Educator Certificate, State Board of Texas Educators, November 2023 – Present
- Ghana Teaching License, Ghana National Teaching Council, October 2023 – Present
- Provisional Teaching License, Ghana National Teaching Council, May 2021 – December 2023
- Bachelor of Education, University of Cape Coast, August 2016 – July 2020
- West African Senior School Certificate, Adventist Senior High School, October 2012 – May 2015
- Basic Education Certificate, Kwamang Anglican JHS, October 2009 – April 2012
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Community Service Volunteer - Human Intact Services
12.2023 - 01.2024
Customer Management Volunteer - Pickup Transport And Logistics Company
10.2023 - 02.2024
Home Care Professional - Home Instead Inc
05.2023 - 12.2023
Chef - Delight’s Ghanaian Cuisine
02.2023 - 09.2023
Graduate Assistant - Kent State University
08.2022 - 01.2023
English and Social Studies Teacher - The Barstow School Ghana
01.2022 - 07.2022
Teaching and Personal Assistant - University of Cape Coast, Coast
09.2020 - 08.2021
Retail Salesperson - G, B. Enterprise
07.2015 - 01.2018
Houston Community College - Associate of Science, Nursing
Kent State University - Master of Arts, Higher Education Administration And Student Affair
University of Cape Coast - Bachelor of Education, Arts,
Adventist Senior High School - West Africa Senior School Certificate, General Arts
Kwamang Anglican JHS - Basic Education Certificate Examination,
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