Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
23
23
years of professional experience
Work History
GPON Manager
Huawei Technologies Ghana
12.2010 - Current
Managed and motivated employees to be productive and engaged in work.
Coordinate the activities of subcontractor to meet the needed KPIs.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maximized performance by monitoring daily activities and mentoring team members.
Established team priorities, maintained schedules and monitored performance.
Team Leader Manager( ITMC)
Vodafone Ghana
01.2010 - 11.2010
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Supervised team members to confirm compliance with set procedures and quality requirements.
Built strong relationships with customers through positive attitude and attentive response.
Worked with team to identify areas of improvement and devised solutions based on findings.
In charge all international transmission to all countries. UK BT,FRANCE TELECOM ,US AT&T and other submarine cable stations.
Telecom Engineer
Ghana Telecommunication Company
01.2001 - 01.2010
Monitored and maintained DCME DTX 240 ,VERAZ -IGATE PRO and EDGE. equipment at multiple locations.
Worked with business partners in different countries , implement and support technology.
Work with the international switch ,satellite station, submarine cable station to implement new services and also maintain the various bearers carrying voice data and lease lines to other countries .
Reviewed and tested installations for compliance with quality control standards.
Performed telecommunication business evaluations and acceptance.
Base Station Subsystem Engineer(Back Office) at LINFRA GHANA LIMITED - HUAWEI TECHNOLOGIES GHANABase Station Subsystem Engineer(Back Office) at LINFRA GHANA LIMITED - HUAWEI TECHNOLOGIES GHANA