Alberta Ohenewaa Asihene
Accra
Summary
As a virtual content creator with expertise in social media, video editing, and administrative tasks, I am competent in delivering engaging and captivating content. With a keen eye for detail and a creative mindset, I excel at producing high-quality visuals and videos that resonate with the target audience. My strong organizational and time management skills enable me to handle administrative duties efficiently, ensuring seamless workflow and effective communication. I am adept at leveraging various social media platforms to maximize brand visibility and engagement. With a passion for excellence and a dedication to meeting deadlines, I am ready to contribute my skills and creativity to help your organization succeed in the digital landscape.
Overview
4
4
years of professional experience
Work History
Virtual Assistant
Alberta Asihene
Accra
05.2020 - Current
- Created invoices and tracked payments received from customers.
- Managed customer inquiries through email and telephone communication.
- Generated weekly progress reports detailing tasks completed during the week.
- conferencing tools.
- Monitored social media accounts for comments or messages requiring attention.
- Coordinated product launches by creating promotional materials such as videos or graphics.
- Updated website content with new products or services offered by the company.
- Answered telephones and emails, replying to customer and vendor inquiries and issues quickly and effectively.
- Managed social media accounts to create content and respond to comments and messages, improving online business presence.
- Responded to customer issues to provide immediate resolution and improve retention.
- Used voice recorder or notepad to compose and transcribe meeting minutes.
Social Media Content Creator
iBake Pastries
Accra
05.2020 - Current
- Created content for various platforms such as Facebook, Twitter, Instagram, Pinterest and YouTube.
- Monitored analytics and metrics to evaluate the performance of campaigns.
- Researched trending topics related to target audience.
- Reviewed user feedback and comments to improve content quality.
- Responded promptly to customer queries on social media accounts.
- Worked closely with other departments such as sales, customer service and product teams.
- Brainstormed ideas for new video concepts and stories.
- Updated website blog with fresh content regularly.
- Stayed up-to-date on social media and digital content trends to engage on trending topics and share best practices.
- Used social media to engage consumers, respond to questions or complaints and promote company initiatives.
- Updated and monitored content on Facebook, Twitter, Google, LinkedIn and Instagram.
Administrative Intern
West Africa AIDS Foundation
Accra
08.2023 - 10.2023
- Provided administrative support to staff members as needed.
- Greeted visitors at the front desk and provided assistance when necessary.
- Updated customer records in databases ensuring accuracy of information.
- Inputted data into spreadsheets for tracking purposes.
- Cultivated learning and mutually productive relationships across organization and earned outstanding evaluations at internship completion.
- Performed data entry tasks.
- Copied, sorted and filed records of office activities and patient records.
- Computed, recorded and proofread data or reports.
Education
Bachelor of Arts - Social Work
University Of Ghana
Accra, Ghana08-2024
Skills
- Video Editing
- Social Media Updating
- Customer Service
- Presentation Design
- Office Administration
- Data Entry
- Report Preparation
- Administrative Support
- Microsoft Office
- Social Media Knowledge
- Confidentiality and Data Protection
- Database Entry
- Problem-Solving Abilities
- Writing Reports
- Editing and Proofreading
- Employee Communications
- Website Updating
- Excellent Communication
- Attention to Detail
- Active Listening
Affiliations
- Virtual Content Creation.
- Social Media Management.
- Administrative Tasks.
- Team Collaboration.
- Academic Pursuits.
- Time Management.
- Continuous Learning.
Timeline
Administrative Intern
West Africa AIDS Foundation
08.2023 - 10.2023
Virtual Assistant
Alberta Asihene
05.2020 - Current
Social Media Content Creator
iBake Pastries
05.2020 - Current
Bachelor of Arts - Social Work
University Of Ghana
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