Summary
Overview
Work History
Education
Skills
Websites
Timeline

Albert Yeboah

Summary

Dynamic manager with a proven track record at Golden Phone and Accessories, excelling in team leadership and customer service. Enhanced operational efficiency and customer satisfaction through strategic planning and effective conflict resolution. Skilled in budget management, driving profitability while fostering a motivated workforce. Committed to creating a safe and productive work environment.

Overview

5
5
years of professional experience

Work History

Manager

Golden Phone and Accessories
09.2018 - 02.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Improved safety procedures to create safe working conditions for workers.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Improved marketing to attract new customers and promote business.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.

Education

High School Diploma - Construction Management

Agogo State College
10.2021

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making

Timeline

Manager - Golden Phone and Accessories
09.2018 - 02.2024
Agogo State College - High School Diploma, Construction Management

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Albert Yeboah