Albert Tetteh-Kwao
Accra
Summary
To leverage my experience in water treatment and quality assurance to pursue degrees in Electrical Engineering and Petroleum Engineering, and apply my skills and knowledge to drive innovation and excellence in the energy and utility sectors.
Overview
3
3
years of professional experience
Work History
Technical Assistant (Water Quality Assurance)
Ghana Water Limited
Accra
11.2024 - Current
- Produced and maintained accurate design documentation.
- Monitored technical systems for security threats and vulnerabilities.
- Assisted in the development and maintenance of databases and software applications.
- Maintained records of test results and other pertinent information related to water quality monitoring activities.
- Investigated complaints regarding drinking water safety, odor, taste, and color as required by law.
- Worked with emergency response teams in clearing chemical spills and accidents.
- Conducted field visits to inspect industrial sites that discharge pollutants into waterways.
- Performed laboratory analyses of water samples for chemical and physical parameters.
- Helped agencies and corporations develop proper standards to minimize environmental impact risks.
- Evaluated existing methods used by laboratories for analyzing complex mixtures of contaminants.
Sales Person
C.R.D Cosmetics (Cosmetics Shop)
Accra
11.2021 - 10.2022
- Educated customers about products and services offered by the company.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Listened to customer needs to identify and recommend best products and services.
- Prepared and delivered appropriate presentations on products and services.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Replenished and arranged items to maintain appearance.
- Produced sales documents, finalized deals and filed records.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Identified customer needs by asking questions and advising on best solutions.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Maintained accurate records of customer interactions and transactions.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Resolved customer complaints promptly and efficiently.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Collaborated with team members to develop effective sales plans.
- Generated new business opportunities through cold calling campaigns.
- Negotiated deals and handled complaints or objections.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Monitored inventory levels and placed orders as needed.
- Set up meetings with potential clients and listened to their wishes and concerns.
Education
Some College (No Degree) - Water Treatment
Ghana Water Institute
Wieja11-2024
Senior High School - General Science
Akwamuman Senior High School
Akosombo01.2021
Junior High School -
St. Andrews Junior High School
01.2018
Skills
- Water treatment analysis
- Computer literacy
- Good sales and communication skills
- Operation of control panels
- Teamwork and collaboration
- Hardworking and dedicated
- Excellent communication and interpersonal skills
- Strong commitment to quality and safety standards
Training Programs
- Pumps and Hydraulics - Prime Movers
- Basic Electricity
- Plant Mathematics
- Industrial Health and Safety
- Microbiology
- Water Treatment
- Water Quality
- Water Distribution
- Finance and Procurement
- Introduction to Management
- English
- ICT
Leadership And Achievements
- General Secretary, Student Representative Council, Senior High School
- National Science and Math Quiz Team, Senior High School
Personal Information
Date of Birth: 06/01/02
Place of birth: Tema General Hospital
Summary Objective
To leverage my experience in water treatment and quality assurance to pursue degrees in Electrical Engineering and Petroleum Engineering, and apply my skills and knowledge to drive innovation and excellence in the energy and utility sectors.
Roles And Responsibilities
- Water Quality Monitoring, Regularly monitor water quality, testing and adjusting chemical dosages to meet safety standards.
- Equipment Maintenance, Conduct routine maintenance and troubleshooting of plant equipment, ensuring minimal downtime.
- Compliance and Reporting, Ensure plant operations comply with local regulations and environmental standards, maintaining accurate records and submitting regular reports.
Languages
English
First Language
Timeline
Technical Assistant (Water Quality Assurance)
Ghana Water Limited
11.2024 - Current
Sales Person
C.R.D Cosmetics (Cosmetics Shop)
11.2021 - 10.2022
Some College (No Degree) - Water Treatment
Ghana Water Institute
Senior High School - General Science
Akwamuman Senior High School
Junior High School -
St. Andrews Junior High School