Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Quote
Timeline
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ALBERT QUASHIE

ALBERT QUASHIE

Accra, GHANA- WEST AFRICA

Summary

A Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales value and recommendations. Well-organized, reliable and experienced in business development with demonstrated work history in sales management, business development and relationship management. Albert is now seeking for a challenging job environment in a multicultural setting with multinational companies in any part of the world where I will have the opportunity and the scope of leveraging on my skills and to prove of my full potentiality, adaptability, dynamism, practicality, hard work and skills to do something new and innovative to achieve the desired corporate results and from where I will be able to learn and to enhance my knowledge, skills and my career life pathways and be rewarded accordingly to achieve great success.

Overview

23
23
years of professional experience
1
1
Certification

Work History

International Account Executive (IAE)

Stone Creek Global
British Virgins Islands (on Remote Basis)
10.2020 - Current
  • My key responsibilities is to prospect for High Network Individuals, Globally Minded Persons, Expatriates, Chief Executive officers of various companies Globally such as mining, oil and Gas industries, Hospitality industries, Hospitals, telecommunication industries, pharmaceuticals companies, Investors Globally, Governments, Public limited liability companies and Private limited liability companies globally through the use of the power of social media networks such as the LinkedIn.
  • To convince them to apply for our Stock loan products only using their publicly traded stocks and shares traded on the various stock exchanges globally and worldwide as a form of securities to apply for a Stock loans facilities.
  • With my experiences as a business development and relationship management, I have been able to achieve great success with the use of my skills in prospecting, communication, negotiating and convincing, and sales tactics and with the used of the social media networks such as LinkedIn as the main point of contact.
  • To reach out to accounts to measure customer satisfaction and increase revenue.
  • To listened to customer needs to identify and recommend best products and services that is best fit.
  • To Drive sales of the company products such as working capital Financing and Real Estate financing and other services by meeting with customers using strategic and organized approach. For example by organizing meetings on Zoom, microsoft Teams and through Skype.

Sales Engineer & Business Development

Blue Magnusstar Electrical Engineering
Accra
05.2020 - 07.2021
  • I provided training and product support for other members of sales team to keep abrest with company services.
  • I conferred with customers and engineers to assess equipment needs and determine system requirements.
  • I negotiated for tender and contract terms to meet both client and company needs.
  • I documented Account Activities and generated sales reports.
  • As per my core duties were to prospect and recommend to manufacturing companies our products and services and to recommend Electrical Support Services and solution to our target market such as mining companies, manufacturing companies and industries and oil and gas refinery companies that uses electrical equipment. Products included among other things, technical electrical engineering support services, Technical Spares supplies, 24hr Trouble shooting services, safety Audit and maintenance services.
  • Other service business i negotiated were instrumentation automation and calibration to our target market.
  • My key roles and functions were to identify manufacturing, construction and mining companies where our services were needed most.
  • With my experience as a business development, Sales, relationship management, customer service, negotiations and problem solving skills, I was able to win outstanding business contract hence revenue for the company.
  • This role 'Sales Engineer and Business development' has shaped my perception of business development management which has enhanced and blended my career skills set and has made me more dynamic, prudent and adaptable to face any challenge in any role as a business development in the future.

Business Development & Sales Associate

Revive Energy limited
Accra
01.2017 - 01.2020
  • As an associate member of the team, I implemented business development, sales marketing and business relationships, business negotiations, and presentations, I developed business development strategies with institutions and small medium enterprises in the mid-stream and down-stream as well as other stake holders in the mining, manufacturing and construction sectors. This enabled me to identify new contract deals in providing offshore, onshore and near shore oil and gas services. For me to achieve my goals.
  • I contacted potential customers via telephone and email.
  • I determined business development opportunities and implemented effective strategies for client acquisition.
  • I attended conferences and trade association meetings to represent company and promote products.
  • I maintained meticulous client notes in Salesforce system.
  • i captured new market share by optimizing business strategies and launching products to diversify offerings.
  • I prospected, identified and cultivated relationships with contacts to promote product lines and solutions.
  • My core functions was to identify, prospect, negotiate and build relationships with technical partners for the market at the end user level in line with corporate goals. I prospected for new business opportunities for the company.
  • I developed and articulated a comprehensive tactical business development plans to accomplish the desires organization’s business goals.
  • For us to work effectively as a team in the company, I developed and implemented a training and business development programs and tactics for team members who fell short of the required standards to work with the company by mentoring them to improve on their performances individually and corporately. I ensured timely management of the performance of all team members.
  • The success of these strategies which I adopted in the performance of this role resulted in my ability to contribute effectively and adequately to achieve the desired results and performance standards of the organization.

Team Leader/Sales Supervisor

Dufry International Retail Company, Airport
Accra
01.2015 - 12.2016
  • Trained employees on daily tasks and coached to improve performance.
  • Conducted employee performance evaluations to offer feedback.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Created training manual for employees to use as reference guide.
  • I was responsible for managing a team of staff and seeing to it that they achieved their individual sales and corporate set targets which lead to increase in corporate sales and revenue.
  • With a blend of strong Leadership, rich interpersonal and management skills, I succeeded in getting all my team members worked as a Team to exceed their monthly sales targets.
  • I participated in the selection of new recruits and training and was also responsible organizing internal meetings as wells as corporate travel arrangements for staff.
  • My administrative skills and internal sales and marketing skills were highly enhanced during the period I worked as the Team leader.

Personal/Business Solution Consultant

MagnusstarStanbic Bank (Noswall Management Services)
Accra
01.2014 - 12.2014
  • I worked as a Personal Solutions Consultant for small medium enterprises and corporate bodies through account opening and Deposit mobilization
  • I performed other business relationship functions besides the core banking tasks I was assigned, such as facilitating the drafting of business contract and proposals proposals.
  • I Assessed business development plans of small medium enterprise and other corporate organizations seeking banking assistance such as loans and overdraft as well as engaging in face-to-face presentations and negotiations with corporate bodies on behalf of the bank.
  • I also mobilized various forms of account deposits and assisted all form of accounts openings for individuals, small medium enterprises and other corporate bodies.
  • I embarked on due diligences and KYCS in line with the banking Standards and objectives was also part and parcel of my role as the personal and business solution consultant.
  • I mitigated obstacles efficiently to improve overall customer satisfaction ratings.
  • This role highly shaped my career in the banking profession which also supported my foundational development of the rich business negotiation, business relationship management and customer service management which I now apply in my day-to-day business dealings and in my future career developmental efforts.

Direct Sales Representative

Standard Chartered Bank (Montran)
Accra
01.2009 - 12.2013
  • As a team leader of standard chartered bank heading and managing a 20 man direct sales representatives.
  • I championed a very aggressive sales campaign that led to a 300% increase in sale target in a matter of six months.
  • My rich customer care and marketing skills and tactics which I exhibited in the course of my work influenced my team members to imbibe the culture resilience, persistence in convincing clients which highly contributed in the repeated successes achieved by my team members to perform beyond excellence to achieve set targets and results.
  • I built a positive and productive customer connections to drive consistent sales.
  • I analyzed customer requirements and recommended efficient investment products.

Reservation Executive

Afriqiyah Airways
Accra
01.2008 - 12.2008
  • I assisted customers via phone by providing confirmations, answering questions and offering general information.
  • I delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills played an instrumental role for making sure that all reservations were made without errors so as to maintain client’s confidence level in the business.
  • With my rich sales background, I was able to introduce some novel ways of enhancing the sales of the airline tickets.
  • Besides, I participated in the training of new recruits of the organization to learn our organization mode of operations.
  • I also diligently supervised the collection of revenue from debtors of the approved ticket charges and also saw to it that such sales were all duly accounted for by the various sales representatives.

Marketing Officer

Alitalia Airlines
Accra
01.2006 - 12.2007
  • My core duties and functions was to boost the sales of the Airlines passenger tickets and traffic in Ghana by prospecting for passengers and to resolve complaints associated with our customer experience of the airline.
  • I was to reach out to the Key corporate accounts in Ghana and to organize their travel arrangements appropriately.
  • The sales strategies and sales tactics and entrepreneurial skills which I implemented augmented the company sales targets.
  • I successfully performed this role by adopting ingenious ways of seeking new clients for the company, based on the attractive travel packages which I was permitted by the business to offer to our prospective clients.
  • I was able to negotiate and convincing and sign series contract agreements with many clients who were attracted by the travel packages. My services were very much appreciated by the management of the Airline Company.

Sales and Marketing Officer

Nayak Holidays Travels
Accra
01.2004 - 12.2005
  • I maintained meticulous client notes in Salesforce system.
  • I compiled and submitted monthly and yearly reports.
  • My core mandate to prospect for businesses for Nayak holidays travels, in my capacity as the business development officer of the company.
  • I successfully performed this role by adopting ingenious ways of seeking new clients for the company. Based on the attractive packages, I was permitted by the business to offer to prospective clients.
  • I was able to negotiate and sign contract agreements with many clients who were attracted by the travel packages.
  • I helped developed Nayak Holidays travel to become one of the Reputable Business Travel Agency in Ghana.

Customer Service Representative

Fiesta/ Cresta Royale Hotel
Accra
01.2002 - 12.2003
  • I de-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • I documented conversations with customers to track requests, problems and solutions.
  • I put into practice the adherence to quality expectations and standards of the hotel. As a front office staff and the first point of contact, I met guest, greeted them and helped them to locate their rooms on the first day of visit and also ensured that they were happy during their stay with us.
  • I Supplied guests with directions and information which is necessary to help them during their stay as regards to hotel property amenities, services, and hours of operation, and local areas of interest and activities.
  • I welcomed and acknowledged all guests according to the hotel’s standards. I anticipated and addressed guest’s service needs and complaints and addressed them accordingly.

National Service

National Service At Ghana Museum And Monument Board
Accra
08.2000 - 08.2001
  • As a Ghanaian, I served as a Tour Guide at the Ghana museums and monuments board (Cape Coast Castle) a slave dungeon where African slaves both men and women were kept before they were transported in slave ships to the new world,(Europe and America) to work in plantation fields.
  • As a National Service Personnel, My core functions and responsibilities were to do research on the history of the transatlantic slave trade.
  • To educate both the international tourist and the domestic tourist on the history of the slave trade and to point out to them of the fact that these slaves were captured out of their free will and were abused in their fundamental human rights, before they were shipped or transported in slave ships to the new world to work in the plantation fields and to do other house hold activities.
  • I provided the tourist with educational assistance on cultural, historical and contemporary heritage at the educational establishments, religious and other historical sites, museums, and other sites of significant interest.
  • I educated the local school children, colleges and students at the various universities both local and international on educational tours and for sightseeing who traveled to the museums to learn something about the Slave trade history as well as the history of the trans-Atlantic slave trade.
  • The high diligence that I applied in the conduct of my work at Ghana museum and monuments board, (Cape Coast Castle) greatly impacted and contributed in the revenue generation during the period of my stay at the board.

Education

Bachelor of Science - Management With Computing

Regent University College of Science &Technology,
Accra City
11.2012

Bachelor of Science - Tourism

University of Cape Coast
Cape Coast
08.2000

Skills

  • Team member motivation
  • Decision-making
  • Friendly, positive attitude
  • Reliable & trustworthy
  • Customer service,
  • Team building,
  • Staff training and motivation,
  • Sales skills,
  • practical business development management skills,
  • Strong Negotiation skills,
  • Strong convincing skills to achieve any course of actions
  • Good presentation skills,
  • Problem solving skills,
  • leadership skills,

Accomplishments

  • National Service Excellence Awards- 2000
  • Consistently maintained high customer satisfaction ratings.
  • Developed relationships with 10 corporate companies to acquire new clients and typically exceeded sales goals by 300%

Certification

  • 5 weeks Career Excellence programme- December 2013.
  • Entrepreneurial Seminar With The Theme: “Building Your Dream Business-July 2010.
  • Experiential Human Resource Development Program- August 2008.
  • Agency Training In Insurance And Practical Tactics In The Sales Of Insurance Products And Policies.- February 2006.
  • Career Workshop And Development Program- November 2006.
  • Galileo Professional Cryptic, Airline Software Training Programme.-May 2005.
  • Practical Attachment And Training On Practical Work And Services In The Hotel Industry.- March 2006.
  • Certificate Of Honor With Appreciation For Dedication Of National Service. - August 2001

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

International Account Executive (IAE)

Stone Creek Global
10.2020 - Current

Sales Engineer & Business Development

Blue Magnusstar Electrical Engineering
05.2020 - 07.2021

Business Development & Sales Associate

Revive Energy limited
01.2017 - 01.2020

Team Leader/Sales Supervisor

Dufry International Retail Company, Airport
01.2015 - 12.2016

Personal/Business Solution Consultant

MagnusstarStanbic Bank (Noswall Management Services)
01.2014 - 12.2014

Direct Sales Representative

Standard Chartered Bank (Montran)
01.2009 - 12.2013

Reservation Executive

Afriqiyah Airways
01.2008 - 12.2008

Marketing Officer

Alitalia Airlines
01.2006 - 12.2007

Sales and Marketing Officer

Nayak Holidays Travels
01.2004 - 12.2005

Customer Service Representative

Fiesta/ Cresta Royale Hotel
01.2002 - 12.2003

National Service

National Service At Ghana Museum And Monument Board
08.2000 - 08.2001

Bachelor of Science - Management With Computing

Regent University College of Science &Technology,

Bachelor of Science - Tourism

University of Cape Coast
ALBERT QUASHIE