Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Hobbies
Timeline
SeniorSoftwareEngineer
Albert Berkoh

Albert Berkoh

IT Consultant, Web Designer
Kumasi

Summary

Respectful self-motivator gifted at finding reliable solutions for software issues. Experienced in Wordpress and open source technologies and offering skills in web design and development. Fluent in English and accustomed to working with cross-cultural, global teams.

A Customer-focused and innovative professional Highly articulate, confident and a persuasive team-player, able to motivate and communicate to achieve exceptional results in building brands.

Computer Literacy: Microsoft Applications, Photoshop, Web design & related media

Overview

10
10
years of professional experience

Work History

IT Facilitator

Ashrich Development Training Center
Tema
06.2019 - 03.2020
  • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation
  • Played key role in on-going website design, reevaluation and optimization to keep pace with company growth
  • Designed and developed institute's website - https://ashrich.edu.gh
  • Integrated school management system with website for seamless management
  • Improved ability to work with team and collaborate with others
  • Improved relations with consultants to build synergies for successful and meaningful team relations
  • Supported students and individuals with Training issues, liaising between participants, families and program executives about needs.
  • Enhanced leadership abilities and expertise by delivering forward-thinking training to over Six (6) management staff in 3months.

Hall Assistant

Gusss Secretariat
Kumasi
09.2018 - 05.2019
  • Solved grievances and complaints by collaborating with residents
  • Promoted positive relations between residents and staff
  • Provided swift and knowledgeable emergency support in line with campus crisis protocols
  • Assisted residents with transitioning into the new living environment and maintained strong relationships with residents
  • Supported the personal needs of residents dealing with diverse conditions
  • Enforced policies and safety standards through the building and room rounds
  • Worked with individuals to help understand and overcome personal, social or behavioural problems affecting educational or vocational situations.
  • Provided attentive service and proactively assessed hostel residents' needs

Freelance IT Consultant

Provided Freelance Services In Various Capacities
Kumasi
10.2016 - 09.2018

Provided freelance Services in various capacities (Web designer, graphic designer, IT Support Staff);

  • Resolved any issues and problems arising during project execution.
  • Setting up, developing and or redesigning following websites;
    http://abanpredeasepalace.org, https://comeph.org, http://pilgrimoilfields.com, https://fmbengineering.com, http://oilfield-training.net, https://d5innovate.com, http://sibegh.com, https://katewilliamsgh.com, https://globinettechs.com, https://midstreamla.com, https://oilfieldmachineshop.net, https://myorganicshea.com, https://macachieto.com

Administrative Assistant/Assistant IT Manager

Living Waters Hospital
Ejisu, Krapa
06.2016 - 10.2016
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Setting up website for hospital (http://livingwatershospital.org)
  • Network Management and IT support for health facility.
  • Support Staff on Insurance Claims
  • Offered departmental administrative support.

Business Development Manager

Microsys Company Limited
Accra
09.2013 - 05.2016
  • I was responsible for positioning the company strategically.
  • I was In charge of the web design department of the company - handling the update and maintenance of the company's website as well as websites of clients.
  • Designing and developing websites for our clients and ensuring a 99.9% uptime.
  • In charge of the IT training department of Microsys, responsible for running training programmes that leave our clients more enlightened and educated.
  • Streamlined operational efficiencies by delivering recommendations for knowledge-base processes and procedures.
  • Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
  • Participated in and actively engaged in strategy meetings with other shareholders.
  • Developed and implemented favorable pricing structures balancing firm objectives against customer targets.

Teacher and Systems Administrator

International Community School Kumasi
Kumasi
08.2010 - 09.2013
  • Upgrade knowledge and learn new ways of teaching.
  • I Inculcate model behaviour and mannerisms by self example.
  • Prepare long-term teaching programs and daily lessons in accordance with the guidelines of the school's education system.
  • Provide activities and materials that engage and challenge the students intellectually.
  • Understand and implement the use of information technology in lesson preparation and teaching.
  • Plan, set and evaluate grade test, exams and assignments.
  • Keep the parents well informed about their ward's progress - by taking time out to discuss an issue, or problematic behaviour, Encouraging parents to promote various diverse interests of their children, Informing parents about after school activities; excursions, meetings as well as detention.
  • Avoid indulging in unethical behaviour, and at all times maintain the dignity of a teacher-student relation.
  • Administering and managing the student database and the school's website - www.icsghana.org.
  • Designed and Developed the school's website - www.icsghana.org.

Education

Certified Content Marketer -

Hubspot Academy
Https://academy.hubspot.com
08.2022

Certified Content Marketer -

HubSpot Academy
Https://academy.hubspot.com
06.2020

Certified Social Media Marketer -

Hubspot Academy
Https://academy.hubspot.com/
06.2020

Social Media Management For Entrepreneurs -

Popout Ghana
Accra
2014

Endpoint Security -

Information Security Architects
Absolute Intrusion Management (Accra)
2009

Cambridge International, Diploma in IT Skills -

Techy Consult Limited
Accra
2009

BA Industrial Art Ceramics -

Kwame Nkrumah University Of Science And Technology (KNUST)
Kumasi
2006

Skills

  • Information Systems
  • Graphic Design
  • Web development projects
  • Website management
  • Troubleshooting
  • Customer Service
  • Teamwork / Collaboration
  • Self-motivated
  • Technical support
  • Website optimization
  • Wordpress
  • Seo
  • Communication
  • Joomla
  • Digital graphics creation
  • Social media marketing

Accomplishments

  • Adade Can-Tamakloe , CEO, ActResolve Consult Limited, Accra, adade@resoact.com, TEL: 0504901547
  • Mr Albert Essuman, Lecturer Ceramics Department Faculty of Industrial Art K.N.U.S.T, Kumasi, Albertessuman@yahoo.com TEL: 0207326061
  • Mr Makafui Bedzra C.E.O Interact Afrika Ltd Africa Hall, KNUST, Kumasi, mbedzra@cynosol.com TEL: 0262505981

Hobbies

  • Watching Movies,
  • Spending time online – keeping up with technology,
  • Playing Chess,
  • Swimming and Reading,
  • Spending time with kids.

Timeline

IT Facilitator

Ashrich Development Training Center
06.2019 - 03.2020

Hall Assistant

Gusss Secretariat
09.2018 - 05.2019

Freelance IT Consultant

Provided Freelance Services In Various Capacities
10.2016 - 09.2018

Administrative Assistant/Assistant IT Manager

Living Waters Hospital
06.2016 - 10.2016

Business Development Manager

Microsys Company Limited
09.2013 - 05.2016

Teacher and Systems Administrator

International Community School Kumasi
08.2010 - 09.2013

Certified Content Marketer -

Hubspot Academy

Certified Content Marketer -

HubSpot Academy

Certified Social Media Marketer -

Hubspot Academy

Social Media Management For Entrepreneurs -

Popout Ghana

Endpoint Security -

Information Security Architects

Cambridge International, Diploma in IT Skills -

Techy Consult Limited

BA Industrial Art Ceramics -

Kwame Nkrumah University Of Science And Technology (KNUST)
Albert BerkohIT Consultant, Web Designer