Albert Abban
BANKING
Kumasi,ASHANTI
Summary
High-energy Manager enthusiastic about empowering teams to help others. Brings demonstrated team and program leadership abilities honed in fast-paced environments. Accomplished in exceeding sales and service objectives. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure highest position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
Work History
Hub Manager
Pan-African Savings And Loans Company
KUMASI
01.2019 - Current
- Leveraged technology tools such as digital platforms or software systems to streamline workflows while maintaining high-quality output results
- Mentored junior staff members, enhancing their professional growth and development within the company
- Boosted employee morale through effective communication, recognition of achievements, and fostering an inclusive workplace culture
- Oversaw daily operations, managing staff schedules, task assignments, and workflow prioritization for maximum productivity
- Streamlined hub operations by implementing efficient processes and procedures
- Cultivated a positive work environment by fostering open communication, addressing employee concerns proactively, and promoting teamwork across all departments
- Established a customer-centric culture by providing exceptional service standards across all touchpoints within the hub ecosystem
- Educated service personnel on company policy and procedure
- Coordinated cross-functional teams for seamless execution of projects and initiatives
- Worked well in a team setting, providing support and guidance
Deposit Operations Manager
Pan-African Savings And Loans. Ecobank
KUMASI
09.2012 - Current
- Established and checked coding procedures, monitored reports and updated internal files
- Managed daily operations of the deposit team, ensuring all tasks were completed accurately and within deadlines
- Developed strong working relationships with branch managers to facilitate effective communication regarding deposit issues
- Complied with established internal controls and policies
- Implemented risk mitigation strategies to minimize exposure from fraudulent transactions or other suspicious activity surrounding deposits
- Built and managed relationship with clients and partners
- Improved overall financial reporting by streamlining control processes and reporting structures
- Maintained compliance with all regulatory requirements, conducting regular audits and staying up-to-date on industry changes
- Developed strategic plans for day-to-day financial operations
- Reduced errors in deposit operations by providing thorough training and ongoing support for team members
Education
Associate of Applied Science Banking And Finance -
CHARTERED INSTITUTE OF BANKERS, GHANA
Kumasi, Ghana 04.2024 - Current
Bachelor of Science - Marketing
Ghana Baptist University College
Kumasi, Ghana 09.2015 - 09.2017
Skills
Active Listening
Adaptability and Flexibility
Willing To Travel
Employee Recruiting
Employee Training
Trend Analysis
Time management abilities
Shift Management
Task Prioritization
Problem-Solving
Teamwork and Collaboration
undefinedAffiliations
- Rotary International
- HapaSpace
Additional Information
- 2018, Best department - DEPOSIT
- 2012-2015, Awarded all-time best deposit agent
- 2012-2015, Excellent and unique customer relationship officer
- 2012-2015, Best agent - NUMBERS
- 2012-2015, Service star
- 2023, Best supervisor
Timeline
Associate of Applied Science Banking And Finance -
CHARTERED INSTITUTE OF BANKERS, GHANA
04.2024 - Current
Hub Manager
Pan-African Savings And Loans Company
01.2019 - Current
Bachelor of Science - Marketing
Ghana Baptist University College
09.2015 - 09.2017
Deposit Operations Manager
Pan-African Savings And Loans. Ecobank
09.2012 - Current
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