Alabi Nii Bortey Quarshie
Teshie-Accra
Summary
Resourceful All Purpose Clerk recognized for exceptional productivity and efficiency in task execution. Expertise in inventory management, customer service, and data entry drives operational success. Strong time management, adaptability, and problem-solving skills enhance overall workplace effectiveness. Dedication to continuous learning fosters ongoing professional development.
Overview
15
15
years of professional experience
Work History
AI Data Annotator
FREELANCER REMOTE, GHANA
ACCRA
08.2023 - Current
- Labeled datasets to support the development of AI and machine learning models. Worked closely with a global team to prepare customized training data. Signed NDAs to protect proprietary information.
Church Administrator
INTERNATIONAL POWER TRANFER MINISTRY
ACCRA
03.2022 - Current
- Implemented administrative procedures for efficient office operations.
- Oversaw volunteer coordination for various ministry activities and events.
- Assisted in developing promotional materials for church programs and events.
- Responded to inquiries from congregants regarding spiritual matters or other issues related to the church's mission.
- Coordinated communication between church leadership and congregation members.
- Assisted in developing new programs designed to reach out to potential members in the community.
Marketing Assistant
Petrocel Gas Ltd
Tema
12.2020 - 03.2022
- Compiled reports on marketing performance metrics to track progress against objectives.
- Maintained database of customer interactions and marketing communications.
- Collaborated with team members to brainstorm creative marketing strategies.
- Provided administrative support to the Marketing Manager on a daily basis.
- Adapted marketing strategy to fit consumer preferences and expectations.
- Responded promptly to customer inquiries via phone calls and emails while maintaining a friendly attitude.
- Assisted with the development and implementation of marketing campaigns.
- Collaborated with marketing team on new ideas and directions to support events and customer communication projects.
- Helped sales and marketing meet business objectives through customer advocacy programs and initiatives.
Teller
UNIBANK GHANA LTD
ACCRA
11.2014 - 07.2018
- Processed customer transactions accurately and efficiently at UNIBANK GHANA LTD.
- Assisted customers with account inquiries and banking services.
- Maintained cash drawer integrity through regular balancing and reconciliation.
- Educated clients on banking products and services to enhance their experience.
- Collaborated with team members to improve branch operations and customer service.
- Adhered to compliance regulations while processing financial transactions daily.
- Supported training of new tellers in standard operating procedures and systems.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Balanced cash drawers on a daily basis.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Maintained confidentiality of all customer records and information according to company policies.
- Explained account information to customers in detail as needed.
- Followed up on requests from customers in a timely manner.
TELLER (CONTRACT)
CAPITAL BANK
Spintex
01.2015 - 03.2015
- Cash pick from customers
- Balanced cash drawers on a daily basis.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Maintained confidentiality of all customer records and information according to company policies.
- Built and maintained client relationships through quality, personalized interactions.
Casual Staff
GHANA PORTS AND HARBOURS AUTHORITY
Golden Jubilee Terminal
01.2013 - 01.2014
- Issuing Of Waybills to Customers
NATIONAL SERVICE
GHANA PORTS AND HARBOURS AUTHORITY
Golden Jubilee Terminal
01.2012 - 01.2013
- Preparation Of Bank Reconciliation Statement
- Preparation Of Rent for Empty Containers
- Daily Entry of All Collection into Excel
- Issuing Of Cheques to Customers
BACK OFFICE AND COUNTER ATTENDANT
GCB BANK
OSU
01.2011 - 12.2011
- Provided excellent customer service to clients at GCB Bank.
- Handled customer complaints professionally to ensure satisfaction.
- Delivered top quality customer service while managing multiple tasks.
- Maintained confidentiality of sensitive customer information at all times.
- ATM custodian.
Education
Corporate Executive Programme - Managerial Skills, Managerial Accounting
Graduate School of Governance and Leadership
Tema01.2013
Bachelor of Science - Business Administration, ACCOUNTING
Central University College
Miotso, Prampram01.2012
West African Senior School Certificate Examination - Business
Aggrey Memorial Senior High School
Cape Coast01.2007
Basic Education Certificate Examination -
Labone SDA
Labone, Accra. 01.2004
Skills
- Very proficient in Microsoft office application package
- Good team player
- Fast learner
- Good communicator
- Hardworking and committed
- Good at solving practical problems
- Superb interpersonal skills
- Excellent driving skills
- Marketing analytics
- Problem solving
- Time management
References
- Mr. William Larsey, Ghana Ports and Harbors Authority, Account Manager, 0572103291
- Mrs. Ruby Addo, Consolidated Bank Ghana, Cluster Manager, 0244252744
- Mr. Edward Brew, Ghana Commercial Bank, 0243226306
- Prophet Gadu Dieu Donne, International Power Transfer Ministry, 0243545971
Languages
- English
- Twi
- Ga
- Dangbe
Personal Information
- Date of Birth: 06/18/89
- Nationality: Ghanaian
- Marital Status: Single
Personal Attributes And Competencies
- Very proficient in Microsoft office application package
- Good team player
- Fast learner
- Good communicator
- Hardworking and committed
- Good at solving practical problems
- Superb interpersonal skills
- Excellent driving skills
Timeline
AI Data Annotator
FREELANCER REMOTE, GHANA
08.2023 - Current
Church Administrator
INTERNATIONAL POWER TRANFER MINISTRY
03.2022 - Current
Marketing Assistant
Petrocel Gas Ltd
12.2020 - 03.2022
TELLER (CONTRACT)
CAPITAL BANK
01.2015 - 03.2015
Teller
UNIBANK GHANA LTD
11.2014 - 07.2018
Casual Staff
GHANA PORTS AND HARBOURS AUTHORITY
01.2013 - 01.2014
NATIONAL SERVICE
GHANA PORTS AND HARBOURS AUTHORITY
01.2012 - 01.2013
BACK OFFICE AND COUNTER ATTENDANT
GCB BANK
01.2011 - 12.2011
Corporate Executive Programme - Managerial Skills, Managerial Accounting
Graduate School of Governance and Leadership
Bachelor of Science - Business Administration, ACCOUNTING
Central University College
West African Senior School Certificate Examination - Business
Aggrey Memorial Senior High School
Basic Education Certificate Examination -
Labone SDA
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