Summary
Overview
Work History
Education
Skills
References
Skype Id
Websites
References
Timeline
Generic

Akosua Osem Frimpong

Teshie Nungua

Summary

Dynamic WordPress Designer and UI/UX Specialist with a proven track record at NoveltyLab Limited, excelling in custom website development and enhancing user experiences. Skilled in technical troubleshooting and client consultations, I consistently deliver visually stunning, high-performing sites that boost engagement and satisfaction. Passionate about transforming ideas into impactful digital solutions.

Overview

8
8
years of professional experience

Work History

Freelance WordPress Designer & UI/UX Designer

Self Employed
01.2023 - Current
  • Designed and developed custom WordPress websites for small businesses and individuals, ensuring responsive and visually appealing designs.
  • Conducted client consultations to understand their needs and provided tailored solutions.
  • Improved website usability and conversion rates through UI/UX best practices.
  • Managed multiple projects simultaneously, meeting deadlines and exceeding client expectations.

Technical Support Specialist/ WordPress designer

NoveltyLab Limited
06.2019 - 08.2023
  • Supported customers with basic technical support for current and past software releases.
  • Assisted users with troubleshooting, software installations, and general IT inquiries.
  • Diagnosed and resolved issues related to broken links, slow loading times, and server errors.
  • Designed custom WordPress websites for clients.

Webmaster

Lifestyleink Company Limited
02.2018 - 06.2019
  • Built and managed the company's online store, ensuring smooth transactions and customer satisfaction.
  • Provided technical support for the fashion school's website, including course registration and student inquiries.
  • Ensured timely updates, blog posts, and product changes.

Education

High School Diploma -

Sekondi College
Takoradi, Ghana
01-2008

Skills

  • UI/UX design and responsive design
  • Custom WordPress development and maintenance
  • Website performance optimization
  • Technical troubleshooting and problem solving
  • Customer relationship management
  • Project coordination and e-commerce management
  • Content management systems and theme customization
  • Client consultations and effective communication
  • Wireframing, prototyping, and HTML skills

References

Available upon request

Skype Id

live:.cid.5485ca6f1f753ff7

Websites

References

References available upon request.

Timeline

Freelance WordPress Designer & UI/UX Designer

Self Employed
01.2023 - Current

Technical Support Specialist/ WordPress designer

NoveltyLab Limited
06.2019 - 08.2023

Webmaster

Lifestyleink Company Limited
02.2018 - 06.2019

High School Diploma -

Sekondi College

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Akosua Osem Frimpong