Summary
Overview
Work History
Education
Skills
Timeline
Generic

Akosua Agyapong

Accra

Summary

Proven track record in enhancing customer satisfaction and sales revenue, as demonstrated at Mad. Vida Agyapong. Skilled in Microsoft Office and adept at building relationships, consistently outperformed sales targets through effective upselling and networking. Excelled in fast-paced environments, leveraging goal-oriented focus and strong teamwork skills for peak performance.

Overview

9
9
years of professional experience

Work History

Front Desk Personnel/sales Personnel

Mr Gilbert
04.2024 - Current
  • Handled cash transactions accurately, maintaining accountability for all financial exchanges at the front desk.
  • Maintained an organized workspace, ensuring a welcoming environment for guests upon arrival.
  • Improved customer satisfaction by providing exceptional front desk service and promptly addressing inquiries.

Sales Representative

Mad. Vida
10.2017 - 11.2023
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Waitress/cashier

Mad.Esi Brobey
08.2015 - 09.2017
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Collaborated with team members to consistently provide efficient service during peak hours.

Education

High School Graduate - General Arts

Odorgonno Senior High
Accra Ghana
05.2014

Skills

  • Goal-Oriented
  • Building Relationships
  • Microsoft Office
  • Scheduling appointments

Timeline

Front Desk Personnel/sales Personnel

Mr Gilbert
04.2024 - Current

Sales Representative

Mad. Vida
10.2017 - 11.2023

Waitress/cashier

Mad.Esi Brobey
08.2015 - 09.2017

High School Graduate - General Arts

Odorgonno Senior High

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Akosua Agyapong