Rap Music
Ajaib Gyasi Ansah
Customer Service Manager
Kumasi
Summary
Flexible, results-oriented Manager offering focused leadership and restaurant operations knowledge to drive profitability. Exceptional communication and staff oversight skills. Consistent career history of operations improvement, team building and revenue increases.
Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers. Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
Restaurant General Manager
KFC Restaurant (Masco Foods Limited
06.2016 - Current
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Correctly calculated inventory and ordered appropriate supplies.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Negotiated with vendors to secure the best pricing on quality ingredients and supplies while maintaining cost control measures.
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
Education
High School Diploma -
Ejisuman Senior High School
Kumasi, Ghana 05.2001 -
Skills
Purchasing
undefinedAccomplishments
- Increased sales by 43% while reducing food costs by 3%, leading to over $10,000 net profit in the last two years.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
Certification
Certified [Shift Manager], [KFC, Masco foods limited] - [2018]
Interests
Soccer
Timeline
Restaurant General Manager
KFC Restaurant (Masco Foods Limited
06.2016 - Current
High School Diploma -
Ejisuman Senior High School
05.2001 -
Certified [Shift Manager], [KFC, Masco foods limited] - [2018]
Certified [Assistant Restaurant Manager], [KFC, Masco foods limited] - [2020]
Certified [Restaurant General Manager], [KFC, Masco foods limited] - [2023].
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