Aishatu Quaye
Accra
Summary
I am seeking a new role with an ambitious company where I can continue my career in product development and can be challenged to an excellent standard by applying the discipline and knowledge gained from my academic certificates and my skills as a leader and a team player.
Over the years, I have learnt I am an energetic and enthusiastic person who enjoys a challenge and can work consistently to an excellent standard under considerable pressure; working in confidently with people of all level.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Product Associate Manager
Esoko/Busylab
06.2017 - 05.2023
- Define release schedules, manage features and dependencies with phases and milestones
- Generate and develop new ideas and ensure that key feedback and requests are seamlessly integrated into product planning and development processes
- Define features and requirements necessary to deliver a complete software product to market and lead the product team to success
- Circulate all product documentation and enforce strict signoff procedures and responsible for developing all IT service catalogues
- Log, review and respond to ideas submitted to the product team and train end users on the use of software application
- Determine and agree on in-house quality procedures, standards and specifications
- Analyze deficiencies in services and recommend product or service improvements to address problem
Product Associate
Esoko/Busylab
08.2015 - 05.2017
- Define requirements for Fasiba (input wallet)
- A mobile commerce solution built for rural Africa
- A combination of mobile technology and last mile agent networks to connect financial service providers, agri-input suppliers and commodity buyers to small holder farmers
- Clearly articulate the business value to the operations team so they understand the intent behind new products
- Prioritization of user requirements and coordinate with the engineering team to deliver functional solutions
- Perform quality assurance controls on products
- Suggest product enhancements to improve user experience
Product Coordinator
Esoko/Busylab
02.2015 - 08.2015
- Assist the product manager in designing software products by streamlining the list of suggestions and new features for development and manage feedback from partners (including ideas and suggestions)
- Review product documentations based on business requirements and discussions with subject matter experts
- Serve as a supplementary point of contact for stakeholders gathering features, requirements, and changes
- Assist the product manager in establishing regular testing labs to understand how different users interact with applications, tracking usability issues and suggesting ideas to improve functionality and usability
- To ensure product functional specification documents are complete, current, and appropriately distributed and archived
Business Analyst
Training Heights Ghana
07.2014 - 12.2014
- Identify the organization's business needs
- Interpretation of business rules and requirements for technical systems (generally within IT)
- Use requirements to drive design and review test cases, processes and change requests and manage project scope, acceptance installation and deployment
- Perform requirement analysis for the deployment on an intranet solution
Education
BSc. - Computer Science
Kwame Nkrumah University of Science and Technology (KNUST)
06.2013
Senior Secondary School Certificate - General Science (WASSSCE)
Aburi Girls Secondary School
05.2008
Skills
- Product Development
- Service Portfolio management
- Change management
- Service Design
- Requirements Elicitation
- Road mapping tools
- Customer Service
- Incidence Management
- Service Catalogue
Certification
ITIL Foundation certificate, Axelos
Projects
INSYT Data collection app VODAFONE Farmers Club LEAP Expansion Knowledge Plus application (Tanzania) FASIBA (input wallet for farmers) CABI Tanzania
Timeline
Product Associate Manager
Esoko/Busylab
06.2017 - 05.2023
Product Associate
Esoko/Busylab
08.2015 - 05.2017
Product Coordinator
Esoko/Busylab
02.2015 - 08.2015
Business Analyst
Training Heights Ghana
07.2014 - 12.2014
BSc. - Computer Science
Kwame Nkrumah University of Science and Technology (KNUST)
Senior Secondary School Certificate - General Science (WASSSCE)
Aburi Girls Secondary School
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