Agnes Tay Dablaka (Agnes Mac-Tay)

• Maintained strict compliance with regulations, ensuring adherence to established policies and procedures.
• Reimbursement of Western Union Money Transfer paid by various EGH branches and subagents.
• Assisting branches with reconciliations on transactions processed on Western Union Money Transfers.
• Aiding selected EGH branches assigned to me on all remittance products, funds transfer payment and other effective facilitations like trainings on new products and other implementations to aid customer satisfaction.
• Daily operations, ensuring smooth execution of tasks and timely completion of projects, this includes preparation of monthly reports on Ecobank Ghana remittance products submitted to the Central Bank.

Branch Review

• Monitored of all EGH branches GL accounts relating to rapid transfers.
• Ensured that all irregular transactions processed into the Rapid Transfer Branch Teller account have been rectified.
• Ensured that all Rapid Transfer transactions returned after 30 days in transit have been handled effectively.

• Rapid Transfer transactions reinstatement request from affiliates.
• MSA( Master Settlement Accounts) USD, EUR processes and other Rapid Transfer related entries.
• Liaised with the Group Remittance Team to train all operators and location managers of any advancement of Rapid Transfer.
• Effective facilitation and full participation on all inter affiliates simulation exercise on Rapid Transfer.

Inter Affiliates Transactions Processes Request from Ecobank Group Remittance Team

• Liquidation of EUR RTM (Rapid Transfer Multicurrency) Stakeholder Commissions
• Liquidation of USD RTM Stakeholders Commissions
• Manual RT reinstatement entries in upload formats.
• Rebooking of all failed RT Settlements and transactions for other affiliates.

Rapid Transfer Transaction reconciliations proofing on all RT working account.

CLIREC Reconciliation of EGH RT Domain Head office accounts.

· Paying and receiving foreign currency,

· Processing of school fees, US Visa fees and Utility bills on the Bank Collection Platforms.

· Processing of House Cheques and other Funds Transfer requests.

· Preparing of both Local and Foreign Consolidated Vault Records.

· Facilitation of efficient service delivery and early closure.

· Assisting Branch Management with Treasury situation of the branch to decide on Specie Evacuation.

· Paying and receiving cash.

· Leader of cash mobilization Team

·Acting supervisor for Cash Collection Agencies.