AGNES TARKOH
TARKWA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
Work History
Information Technology Intern
Ghana Manganese Company Limited
Tarkwa
11.2023 - 09.2024
- Provided technical support to users with various IT related problems.
- Installed, configured, and maintained computer systems and networks.
- Troubleshot hardware and software issues and resolved them quickly.
- Created user accounts, profiles, directories, permissions, file shares.
- Supported IT manager with department administrative duties and clerical tasks.
- Performed routine inspections of CCTV systems to ensure proper functionality and optimal performance levels.
- Installed, programmed and tested CCTV systems in various locations.
Direct Sales Officer(Ahantaman Rural Bank
STAR LIFE ASSSURANCE COMPANAY LIMITED
TAKORADI
09.2021 - 07.2024
- Identified customer needs and developed customized solutions.
- Analyzed customer feedback to improve product offerings.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Maintained accurate records of all insurance transactions using computer software systems.
Education
Security Cameras CCTV : The Complete Guide -
Udemy
Online06-2024
HIGHER NATIONAL DIPLOMA -
TAKORADI TECHNICAL UNIVERSITY
TAKORADI12-2023
PROFESSIONAL DIPLOMA - Information Technology
TAKORADI TECHNICAL UNIVERSITY
TAKORADI09-2021
WAEC -
UNIVERSITY PRACTICE SHS
CAPE COAST01-2019
Skills
- Technical Support
- Hardware understanding
- End-user support
- Network Administration
- Virtualization Technologies
- Data Analytics
- Information Security
- Monitoring security
- User Support
- Enterprise Resource Planning(Microsoft Dynamics d365
- Time and Attendance ( RF ID, Biometrics Registration)
- Video stream monitoring
- Surveillance equipment
- Team building
- Decision-Making
- Interpersonal Skills
- Problem-solving aptitude
- Analytical Thinking
REFERENCE
- MR. KWADWO ADU-GYAMFI
Head of I.T (GMC)
0544342234.
- MR. BERNARD KWAME KRAMO
Senior I.T Systems Administrator (GMC)
0544343077
- MR. EMMANUEL OSEI BOATENG
Bancassurance Supervisor (Star Life Assurance Limited)
0249189801
Timeline
Information Technology Intern
Ghana Manganese Company Limited
11.2023 - 09.2024
Direct Sales Officer(Ahantaman Rural Bank
STAR LIFE ASSSURANCE COMPANAY LIMITED
09.2021 - 07.2024
Security Cameras CCTV : The Complete Guide -
Udemy
HIGHER NATIONAL DIPLOMA -
TAKORADI TECHNICAL UNIVERSITY
PROFESSIONAL DIPLOMA - Information Technology
TAKORADI TECHNICAL UNIVERSITY
WAEC -
UNIVERSITY PRACTICE SHS
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