Summary
Overview
Work History
Education
Skills
Training
References
Key Qualities and Skills
Timeline
Generic

AGNES OSEI NTIAMOAH

Accra

Summary

Proven leader and effective coordinator with a track record of managing stock and online operations at the Ghana Armed Forces Shop. Skilled in data interpretation and concise written expression, excels in driving results and program coordination. Demonstrated success in enhancing operational efficiency and customer satisfaction, underpinned by a strong desire to succeed and leadership capabilities.

Overview

10
10
years of professional experience

Work History

Accounts Officer

MAMPROBI CHURCH OF CHRIST
01.2015 - Current
  • Maintained accurate financial records for church funds
  • Crafting financial reports for income and expenses
  • Managed petty cash transactions
  • Reviewed and reconciled accounts payable and receivable records.

Stock And Online Manager

Ghana Armed Forces Shop
02.2020 - 09.2024
  • Managed inventory control processes
  • Reviewed product listings to ensure accuracy and up-to-date information
  • Maintained inventory compliance with size and price specifications
  • Facilitating the process for customers placing orders on the website
  • Maintained high level of customer satisfaction through precise order fulfillment and complaint management
  • Developed and managed online marketing campaigns to increase website traffic.
  • Optimized website performance by analyzing user feedback and data insights.

Mobilization Coordinator

WEST ONE MICROFINANCE
03.2016 - 09.2016
  • Oversaw daily activities of sales team
  • Conducted thorough audits of customer passbooks to identify discrepancies
  • Implemented programs to enhance onboarding and market integration for new sales hires
  • Ensured sales executives withdrew accurate client-requested amounts
  • Facilitated problem-solving by reporting customer feedback to leadership
  • Inputted daily sales transactions by batch cash deposits
  • Analyzed data to identify trends in customer behavior and preferences.
  • Developed strategies to improve operational procedures and reduce costs.

Education

BSc. - Accounting

University of Professional Studies, Accra
01.2013

Part II – Ongoing -

Institute of Chartered Accountants Ghana (ICAG)

Online Course - Virtual Assistant

ALX Ghana

Skills

  • Concise Written Expression
  • Data Interpretation Skills
  • Leadership Skills
  • Results-Focused Approach
  • Effective Program Coordination
  • Self-determined and desire to succeed

Training

  • Teksol Training, Odoo software, Microsoft office (Word, Excel, Power Point)
  • Critical Thinkers Forum, Creativity And Making Money, 12/01/18

References

  • Mr. Emmanuel Gyimah, Operations Officer, Ferox Money Lending Services, 0248311392
  • Mr. Dennis Dotse, Deputy Branch Manager, Republic Bank Ghana Ltd, 0242853330, ddotse@hfcbank.com.gh

Key Qualities and Skills

  • Excellent communication and interpersonal skills and ability to analyze and present information in an effective and easily understood manner.
  • Effective leadership abilities and results oriented.
  • Ability to plan, analyze, organize and manage programs successfully under expected timelines.
  • Career focused.
  • Self-determined with the desire to succeed.

Timeline

Stock And Online Manager

Ghana Armed Forces Shop
02.2020 - 09.2024

Mobilization Coordinator

WEST ONE MICROFINANCE
03.2016 - 09.2016

Accounts Officer

MAMPROBI CHURCH OF CHRIST
01.2015 - Current

BSc. - Accounting

University of Professional Studies, Accra

Part II – Ongoing -

Institute of Chartered Accountants Ghana (ICAG)

Online Course - Virtual Assistant

ALX Ghana

Similar Profiles

CREATE PROFILE
AGNES OSEI NTIAMOAH