Summary
Overview
Work History
Education
Skills
Websites
Languages
Hobbies and Interests
Timeline
Generic

Agnes Korkor Kwao

Accra

Summary

Dedicated and goal-oriented business professional with over a decade of experience in sales, after-sales, and administrative management across the automotive, insurance, and real estate sectors. Possessing a Bachelor's degree in Business Administration, I offer a strong foundation in strategic management and a passion for sustainability and innovation. Expertise lies in driving business growth, implementing effective sales strategies, and providing exceptional customer service. Committed to delivering results and thriving in dynamic and challenging environments.

Overview

6
6
years of professional experience

Work History

Secretary / Sales Representative

Prudent Properties Limited
07.2024 - Current
  • - Manage front-desk operations, providing exceptional customer service to clients.
  • - Generate and convert property leads, contributing to increased walk-in sales.
  • - Maintain accurate and up-to-date client records using CRM tools.
  • - Schedule property viewings and support smooth processing of contracts.
  • - Collaborate with real estate agents to ensure client satisfaction.

Sales Executive

MIA Global Limited
03.2023 - 06.2024
  • - Closed high-value sales by identifying and matching clients with tailored vehicle and spare parts solutions.
  • - Built and maintained strong client relationships through proactive follow-ups and service excellence.
  • - Delivered persuasive sales presentations and product demonstrations to prospective clients.
  • - Collaborated with service and parts teams to ensure post-sale satisfaction.
  • - Consistently achieved monthly sales targets and contributed to company growth.

Administrative Assistant / Secretary

SIC Insurance PLC
11.2021 - 12.2022
  • - Managed scheduling and coordinated internal and client meetings.
  • - Provided administrative support including report writing, data entry, and filing.
  • - Greeted and assisted clients in a professional manner, enhancing the company’s image.
  • - Handled confidential HR and insurance policy documents with discretion.
  • - Ensured smooth office operations through efficient supply and resource management.

Administrative Assistant

K3 OHMS Limited
06.2019 - 09.2019
  • - Operated multi-line phone systems and routed calls effectively.
  • - Organized physical and digital filing systems to improve record accessibility.
  • - Scheduled appointments, coordinated internal communications, and managed email correspondence.

Education

AI Augmented Professional Development & Virtual Assistance Skills

ALX Ghana
Online
10.2024

Secretarialship and Management Studies

Accra Technical University
Accra
07.2021

Skills

  • Communication Skills
  • Negotiation & Closing
  • Customer Relationship Management (CRM)
  • Prospecting and Lead Generation
  • Time Management & Multitasking
  • Technological Proficiency
  • Team Collaboration
  • Adaptability & Problem Solving
  • Organizational Skills
  • Attention to Detail
  • Multitasking Ability
  • Initiative & Proactivity
  • Problem-Solving
  • Confidentiality & Discretion
  • Event and Meeting Coordination
  • Document Management

Languages

English: Full Professional Proficiency
Twi/Fante: Native/Bilingual Proficiency

Hobbies and Interests

Leadership and Professional Growth, Continuous Learning & Certifications, Work-Life Balance, Adapting to Emerging Trends

Timeline

Secretary / Sales Representative

Prudent Properties Limited
07.2024 - Current

Sales Executive

MIA Global Limited
03.2023 - 06.2024

Administrative Assistant / Secretary

SIC Insurance PLC
11.2021 - 12.2022

Administrative Assistant

K3 OHMS Limited
06.2019 - 09.2019

AI Augmented Professional Development & Virtual Assistance Skills

ALX Ghana

Secretarialship and Management Studies

Accra Technical University

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Agnes Korkor Kwao