AFORDOANYI ROBERT
SOWUTUOM
Summary
PROFESSIONAL PROFILE
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Results-driven professional with strong multitasking abilities and a proven ability to work independently, improving productivity. Advanced knowledge of MS Office suites and a strong IT background.
CAREER OBJECTIVE
Ambitious individual seeking a career in accounting, utilizing unique abilities and skills to achieve organizational objectives.
Goal: become a Chartered Banker MBA
Overview
1
1
year of professional experience
1
1
Certification
Work History
Teller
GCB BANK PLC PEKI
PEKI VOLTA
11.2023 - Current
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Verified customers' identification to ensure compliance with laws and regulations.
- Balanced cash drawers on a daily basis.
- Assisted customers in opening new accounts and completing required paperwork.
- Cross-sold additional bank products when applicable to meet customer needs.
- Identified opportunities to refer customers to other areas of the bank for additional services.
Back Office Executive
GCB BANK PLC PEKI
PEKI VOLTA
11.2023 - Current
- Compiled and maintained records of customer accounts and invoices.
- Provided administrative support to the back office staff including filing, photocopying, faxing and data entry.
- Processed customer orders accurately and efficiently in accordance with established procedures.
- Created reports on a weekly basis to track customer service metrics.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Prepared detailed reports on client feedback surveys for management review.
- Organized documents related to customer accounts for easy retrieval when needed.
- Developed strategies for improving efficiency of workflow processes within the back office team.
- Handled incoming calls from customers regarding inquiries or complaints.
Education
Bachelor of Science - ACCOUNTING, BANKING AND FINANCE
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
KUMASI11-2033
High School Diploma -
BISHOP HERMAN COLLEGE
KPANDO06-2019
High School Diploma -
OPEN HEAVENS ACADEMY
KASOA01-2016
Skills
- Account updating
- Customer Relationship Building
- Fraud Detection
- Banking law compliance
- Cash counting
- Cash handling expertise
- Sales expertise
- Strong sense of banking ethics
- MS Office proficient
- Administrative Support
- Check processing
- Technical Proficiency
Languages
EWE
First Language
English
Intermediate (B1)
B1
TWI
Elementary (A2)
A2
Affiliations
- Reading
- Writing
- researching
- Playing football and Basketball
- Debating
Accomplishments
- Knust School of Business Assistant PRO FOR 2021/2022
- SHS SRC REP FROM 2016 TO 2019
- JHS PROTCOL PREFECT FOR 2015/16
Certification
- CERTIFICATE FOR ASSISTANT PRO FOR 2021/2022
- CERTIFICATE OF PARTICIPATING IN MASTERCARD SCHOLARSHIP PROGRAM 2022/2023
REFEREES
- REV. FR. JACOB DODZI GBLEH
PARISH PRIEST
050 133 2425 / 024 718 3801
- MRS GYAU GIFTY
ANUM RURAL BANK PLC, JUAPONG
ACCOUNT OFFICER
0245734641
- SAMUEL OFOSU-TUMFUOR
BANKING OPERATIONS OFFICER,
GCB BANK PLC, PEKI
0242253980
- MR ANDREW OFOE EBENEZER ADUSU
SALES MANAGER
GCB BANK PLC, AKATSI BRANCH
0505363538 / 0242689196
Timeline
Teller
GCB BANK PLC PEKI
11.2023 - Current
Back Office Executive
GCB BANK PLC PEKI
11.2023 - Current
- CERTIFICATE FOR ASSISTANT PRO FOR 2021/2022
- CERTIFICATE OF PARTICIPATING IN MASTERCARD SCHOLARSHIP PROGRAM 2022/2023
Bachelor of Science - ACCOUNTING, BANKING AND FINANCE
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
High School Diploma -
BISHOP HERMAN COLLEGE
High School Diploma -
OPEN HEAVENS ACADEMY
Similar Profiles
Ama Yeboah EbuhAma Yeboah Ebuh
Employee Relations Analyst at GCB BANK PLCEmployee Relations Analyst at GCB BANK PLC
Amofa George KwedjoAmofa George Kwedjo
Branch Control Supervisor at GCB Bank PlcBranch Control Supervisor at GCB Bank Plc
Hawa SeiduHawa Seidu
Bank Teller at GCB Bank PlcBank Teller at GCB Bank Plc