Afia Adwubi Kete Akomea

A graduate of the University of Ghana with a Bachelor's degree in Political Science and Information Studies. I have worked as an intern at National Petroleum Authority as an HR intern.Assisted in various HR duties, including printing and photocopying essential documents. i supported team members during lunch and ran errands to ensure smooth operations

and also submitted files to different directorates, facilitating efficient communication within the organization. I also worked as a Retail Salesperson at Lordina’s Mini Supermarket. Skilled in customer satisfaction, retail sales, and customer marketing, with a strong focus on fostering relationships with customers to enhance their shopping experiences. Responsibilities include processing transactions, showcasing product features through demonstrations, and maintaining well-organized displays to attract customer attention. As part of Lordina’s team, collaborated to deliver tailored service for regular customers, contributing to increased customer loyalty. Passionate about creating engaging customer interactions and supporting team success through customer-centric strategies. Committed to leveraging diverse experiences and education to enhance organizational goals while fostering an inclusive and welcoming atmosphere.

Teamwork

Communication

Customer Service

Adaptability

Time Management

• Processed an average of 50+ retail transactions daily with 99% accuracy, enhancing customer satisfaction and reducing errors.
• Developed and maintained relationships with over 100 regular customers, resulting in improved repeat business and customer loyalty.
• Assisted HR department with document management and internal communication, improving workflow efficiency by 20%.
• Supported HR team operations by managing errands and logistical tasks, ensuring smooth daily functioning and timely submission of files to multiple directorates.