Adwoa Abokoma Ackom
Accra-Adenta,Ghana
Summary
To become an astute Business Administrator that employs professionalism and team spirit to provide quality services that best satisfy the need of clients.
I am a good team player with good Communication and Interpersonal skills, ready to learn and be innovative and capable of working well in a challenging environment and under pressure.
Overview
13
13
years of professional experience
8
8
years of post-secondary education
Work history
Account officer
Youth and Women Empowerment
Odumase Krobo, Ghana
09.2021 - 07.2025
- Maintaining financial records.
- Preparing cash books and Bank reconciliation statement.
- Preparing budgets and work plan.
- Handling accounts payable and receivable.
- Checking and reconciling of invoices.
- Supporting senior team members with administration function.
- Processed invoices and resolved invoice queries to enforce timely payment.
Account Officer
Lower Manya Krobo Municipal Assembly
Odumase Krobo, Ghana
09.2020 - 08.2021
- Handling account payable and receivables.
- Checking invoices.
- Generated regular budget forecasts for strategic planning purposes.
- Resolved discrepancies in accounts, ensured accurate financial records.
- Conducted monthly reconciliations of bank accounts for accuracy purposes.
- Monitored daily transactions to detect and resolve any irregularities swiftly .
Project officer
Youth and Women Empowerment
Odumase Krobo, Ghana
05.2018 - 08.2020
- Monitored financial expenditures of the project, ensured budget adherence.
- Allocated resources efficiently, ensuring optimum use.
- Preparing budgets and work plan
- Coordinating project activities.
- Preparing cash books and Bank reconciliation statement
Mobile Banker and Teller
Hopeline Financial Institution
Madina - Accra, Ghana
01.2016 - 04.2018
- Keep and maintain healthy pipeline of potential deposit customers.
- Retain deposits mobilized to be defined in key performance indicators.
- Managed daily cash transactions for efficient customer service.
- Collect deposits from customer’s preferred location daily.
- Agree with customers on suitable times for collecting deposits.
- Generate new accounts through referrals from existing customers.
- Ensure that all KYC requirements and documents are accurate and adequate for all depositors.
- Use customer information proactively in prevention of fraud and scams.
- Adhere to field deposit collection policies and procedures ensuring that customer funds are deposited into customer accounts without suppression.
- Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
- Maintaining and balancing cash drawers and reconciling discrepancies.
Front Desk Executive cum Account officer
Quick Claims Financial Service
Oda, Ghana
02.2013 - 12.2015
- Preparation of weekly report of the company as well as reports on loan disbursement.
- Assist in the update of clients records when necessary.
- Assist mobile bankers at times on the field to retrieve loans from clients who normally prove stubborn.
- Assist company’s legal officers to prepare suit of loan defaulters to court when necessary.
- Analyse clients’ financial status properly or help in proper valuation of clients’ collateral security whether it’s feasibly before loans are granted.
- File all letters, receipts as well as official documents that come in.
Claims Officer
National Health Insurance Scheme
Oda, Ghana
06.2012 - 01.2013
- Ensure proper checks and summation of all insurance claims from the various acclaimed hospitals so that they could be paid on time.
- Handled customer complaints for better client satisfaction.
- Minimized fraud risk through comprehensive assessment of each claim.
- Coordinated well with various departments, achieving seamless workflow .
- Met strict deadlines by proficiently managing workload.
- Liaised with adjusters to expedite claim settlement.
Data Entry clerk
Electoral Commission
Akyem Swedru, Ghana
03.2012 - 05.2012
- Transferring data from paper formats into computer files.
- Assured data confidentiality by strictly adhering to company privacy policies and regulations.
- Utilized advanced software tools to expedite data entry processes.
- Enhanced customer satisfaction with quick resolution of data-related queries.
- Completed routine data verification for error reduction and accuracy improvement.
- Maintained strict compliance with regulatory requirements regarding personal customer information protection.
Education
Dip. - Business Studies (Accounting)
Lister Professional Institute
01.2010 - 01.2011
WASCE - Business
Adonteng Senior High School
Akyem-Kukurantumi, Ghana 10.2005 - 06.2008
Bachelor of Business Administration - Accounting Option
Valley View University
01.2016 - 01.2020
Skills
- Excellent writing and communication skills
- Strong analytical abilities
- Networking abilities
- Easily adaptable
- Versatile
- Word-Processing (Microsoft Word)
- Outlook
- Spreadsheet (Microsoft Excel)
- PowerPoint Presentation
- QuickBooks Accounting Software
TRAININGS ATTENDED
- Office and security management by USAID.
- Financial Management and Planning organized by International Finance Corporation (IFC).
Languages
English
Upper intermediate
Twi
Fluent
Timeline
Account officer
Youth and Women Empowerment
09.2021 - 07.2025
Account Officer
Lower Manya Krobo Municipal Assembly
09.2020 - 08.2021
Project officer
Youth and Women Empowerment
05.2018 - 08.2020
Mobile Banker and Teller
Hopeline Financial Institution
01.2016 - 04.2018
Bachelor of Business Administration - Accounting Option
Valley View University
01.2016 - 01.2020
Front Desk Executive cum Account officer
Quick Claims Financial Service
02.2013 - 12.2015
Claims Officer
National Health Insurance Scheme
06.2012 - 01.2013
Data Entry clerk
Electoral Commission
03.2012 - 05.2012
Dip. - Business Studies (Accounting)
Lister Professional Institute
01.2010 - 01.2011
WASCE - Business
Adonteng Senior High School
10.2005 - 06.2008
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