Summary
Overview
Work History
Education
Skills
Playing Football
Languages
Timeline
Generic
ADUSEI PRINCE KISSI

ADUSEI PRINCE KISSI

Prince
koforidua

Summary

Adept at driving product and service enhancements through customer feedback at Vobiss Solution Limited, I excel in compliance monitoring and program evaluation. Leveraging technical prowess in network troubleshooting with a knack for clear communication, I significantly improve operational efficiencies and foster a culture of continuous improvement.

Overview

2
2
years of professional experience

Work History

Network Operation Support Officer

Vobiss Solution Limited
11.2023 - Current
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Provided technical support to agency staff regarding network connectivity and network related issues.
  • Assisted in implementing and maintaining security measures.
  • Technical skills in network monitoring, troubleshooting, and maintenance

T Instructor

PRO Eddilex Computer Agency
05.2023 - 06.2023
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Applied various teaching aids to minimize learning gaps and instruct and motivate students.
  • Tested and evaluated students on materials presented in workshops and classes.

Assistant IT Specialist

Community Water and Sanitation Agency
08.2022 - 10.2022
  • Maintained servers and systems to keep networks fully operational during peak periods.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.

Education

Higher National Diploma - Computer Networking

KOFORIDUA TECHNICAL UNIVERSITY
Koforidua, Ghana
12.2023

High School Diploma -

ST. FRANCIS SENIOR HIGH SCHOOL
AKIM ODA
11.2019

Skills

  • Compliance Monitoring
  • Scheduling and Planning
  • Improvement plan knowledge
  • Program Evaluation

Playing Football

Dedicated and versatile professional with a proven track record of success. Skilled in problem-solving, teamwork, and leadership, developed through years of competitive football experience as a starting striker.


Languages

English
Intermediate (B1)
Twi
Upper intermediate (B2)

Timeline

Network Operation Support Officer

Vobiss Solution Limited
11.2023 - Current

T Instructor

PRO Eddilex Computer Agency
05.2023 - 06.2023

Assistant IT Specialist

Community Water and Sanitation Agency
08.2022 - 10.2022

Higher National Diploma - Computer Networking

KOFORIDUA TECHNICAL UNIVERSITY

High School Diploma -

ST. FRANCIS SENIOR HIGH SCHOOL

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