Adu-Poku sandra
Banking and Finance Personnel
East Legon Ogbojo,Ghana
Summary
Proven leader and strategic planner, adept in problem-solving and communication, significantly enhanced productivity at Donelles. Mastered social media marketing, leading to increased customer satisfaction. Demonstrated exceptional leadership and resourcefulness, ensuring seamless team building and efficient inventory management. Achieved notable results without exceeding a single numerical percentage. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Accounting intern
MR. Tanko
Legon, Greater Accra Region
2025.10 - 2025.12
- Streamlined financial reporting procedures by developing efficient data entry methods.
- Enhanced understanding of financial management systems whilst providing administrative support to the accounting department.
- Worked closely with other departments resolving account discrepancies promptly.
- Facilitated the annual auditing process by preparing necessary documents and liaising with auditors.
- Provided excellent customer service during interactions with clients regarding their billing queries.
- Utilised advanced Excel skills for effective handling of large data sets.
- Collaborated closely with finance team members to complete projects on time.
- Participated in month-end closing activities, improving speed and accuracy of financial reporting.
Human resources intern
MR. Tanko
Legon, Greater Accra Region
2025.04 - 2025.05
- Monitored employee performance, identified areas for improvement.
- Facilitated employee wellness programmed, improved workplace health and well being culture.
- Promoted diversity and inclusion through awareness-raising initiatives.
- Conducted exit interviews, reduced staff turnover rate.
- Assessed job applications meticulously to shortlist suitable candidates.
- Assisted in the recruitment process for successful candidate selection.
Donelles
Ellen Aboah
East Legon Ogbojo, Ghana
2022.02 - 2023.12
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Completed customer orders with speed and accuracy.
- Applied positive customer service approach to increase satisfaction levels.
- Oversaw daily operations to achieve high productivity levels.
Education
Bachelor of Business Administration - BANKING AND FINANCE
UNIVERSITY OF GHANA LEGON
GHANA 2023.01 -
Wassce - General Arts
Yaa Asantewaa Senior High
Kumasi, Ashanti Region 2018.09 - 2021.10
Skills
- Problem-solving
- Communication skills
- Team building
- Strategic planning
- Leadership
- Resourcefulness
- Social media marketing
- Inventory management
- Upselling
- Marketing
Languages
English
Fluent
Certification
Certificate from my junior high school which is Marist Preparatory School
References
References available upon request.
Timeline
Accounting intern
MR. Tanko
2025.10 - 2025.12
Human resources intern
MR. Tanko
2025.04 - 2025.05
Bachelor of Business Administration - BANKING AND FINANCE
UNIVERSITY OF GHANA LEGON
2023.01 -
Donelles
Ellen Aboah
2022.02 - 2023.12
Wassce - General Arts
Yaa Asantewaa Senior High
2018.09 - 2021.10