ADU-GYAMFI BEMPA
Kumasi
Summary
Dynamic Assistant Manager with proven expertise in customer service and money handling at AKYEDEE MONEY LENDING SERVICES. Recognized for enhancing operational efficiency and fostering team leadership, I excel in decision-making and staff supervision, ensuring accurate financial reporting and a positive work environment. Committed to delivering high-quality results and continuous improvement.
Overview
7
7
years of professional experience
Work History
Assistant Manager
AKYEDEE MONEY LENDING SERVICES
04.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
National Service Person
GHANA OIL
ACCRA
09.2020 - 09.2021
- Demonstrated adaptability by quickly learning new roles and responsibilities as needed throughout the service term.
- Delivered high-quality results within assigned projects, showcasing attention to detail and commitment to excellence.
- Enhanced teamwork skills by participating in group tasks and collaborating with fellow National Service members.
- Built effective communication skills by liaising with diverse groups of people within the community and across different agencies.
Intern
Planning Department
Nsuta Ashanti
06.2019 - 08.2019
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Intern
District Works Department
Nsuta Ashanti
06.2018 - 08.2018
- Collation of Data and Land Surveying Documents
- Accumulating data for the Records department
- Sorted and organized files, spreadsheets, and reports.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Education
Bachelor Of Arts - Geography And Rural Development
Kwame Nkrumah University of Science And Technology
Kumasi06.2020
Opoku Ware Senior High School
Kumasi06.2015
St Monica’s Junior High
Mampong06.2012
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Staff supervision
Languages
English
Bilingual or Proficient (C2)
REFERENCE
- Jacob, Owusu Osae, District Engineer and Head of Works, +233242358798, Sekyere Central Nsuta-Ashanti, Nsuta-Ashanti, Ghana
- Kwadwo Bediako, Banahene, Former District Chief Executive, +233205505664, Sekyere Central Assembly, Ghana
Timeline
Assistant Manager
AKYEDEE MONEY LENDING SERVICES
04.2023 - Current
National Service Person
GHANA OIL
09.2020 - 09.2021
Intern
Planning Department
06.2019 - 08.2019
Intern
District Works Department
06.2018 - 08.2018
Bachelor Of Arts - Geography And Rural Development
Kwame Nkrumah University of Science And Technology
Opoku Ware Senior High School
St Monica’s Junior High