ADOM LINDA
Accra
Summary
To pursue a challenging career in any work environment where I can show my abilities for achieving absolute satisfaction from customers and contributing to the growth of the company Hands-on experience with cash register SUMMARY Enthusiastic customer-oriented person with hands-on experience in customer service, payment processing, and sales. Strong communicator and team player, eager to learn new processes to achieve overall organizational success.
Overview
6
6
years of professional experience
Work History
Tobinco Pharmaceutical School, Lexbeta Pharmacy
Pharmacy Counter Assistant
Lexbeta Pharmacy
04.2022 - 01.2023
- I welcomed customers with a smile and provided helpful suggestions.
- Cleaned and maintained the dining area and condiment stations.
- maintained a clean and safe workstation while adhering to all food safety and sanitation regulations.
- Processed customer orders and accurately entered them into the order system.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Assisted pharmacy staff with preparing medications and filling orders.
- Merchandised over-the-counter goods and rotated stock.
- Counted and labeled prescriptions with correct item and quantity.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
Pharmacy Assistant
Elvis Chemist
02.2023 - 04.2023
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Counted and labeled prescriptions with correct item and quantity.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Operated cash register and performed front counter tasks to facilitate daily operations.
- Organized client information into correct profiles while maintaining confidentiality.
- Received, processed and entered prescription orders into pharmacy databases.
- Completed and filed documentation for insurance, store and liability purposes.
- Verified order information against computer database.
- Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
- Answered customer phone calls to address questions and provide assistance with prescriptions.
Waitress
Movenpick Ambassadors Hotel
12.2016 - 11.2017
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Increased sales significantly by upselling higher-end products to customers.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Cashier
FatFish Restaurant
11.2017 - 07.2022
- Restocked and organized merchandise in the front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
- stock, tag, and display merchandise as required.
- Assisted customers with returns, refunds, and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- worked a flexible schedule and extra shifts to meet business needs.
- operated the cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- I worked closely with the shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Handled cash with high accuracy and took care to check bills for fraud.
- operated a cash register to record transactions accurately and efficiently.
- Performed cash, card, and check transactions to complete customer purchases.
- Upsold additional products and services to customers, increasing revenue.
- tallied the cash drawer at the beginning and end of each work shift.
Education
No Degree - Pharmacy
Tobinco Pharmaceutical School
Accra,Ghana01.2023
No Degree - General Art
Tsito Secondary Technical Senior High School
Volta Region05.2016
Skills
- Proficient Language:
- English
- Date of birth 24th April, 1997
- Status Single
- Sex Female
- SKILLS
- Team player
- Good communication skills
- Multitasking
- Adaptability and flexibility
- Critical thinking and problem solving skills
- Cultural awareness
- Attention to details
- Interpersonal skills
- Time management
- Physical stamina
- ERP Systems
- Operational Efficiency and Safety
- Shipment Processing
- Accuracy and Efficiency in Documentation
- Cultivating Productive Relationships
- Motivational Leadership
- Budgeting and Cost Control Strategies
- Shift Coverage
- Program Optimization
- Team-Building Exercises
- Loss Prevention Strategies
- Sales Promotion
- Data Communications
- Operations Oversight
- Professional Telephone Etiquette
- Environmental Impact Management
- Quality Improvement Strategy
Timeline
Pharmacy Assistant
Elvis Chemist
02.2023 - 04.2023
Pharmacy Counter Assistant
Lexbeta Pharmacy
04.2022 - 01.2023
Cashier
FatFish Restaurant
11.2017 - 07.2022
Waitress
Movenpick Ambassadors Hotel
12.2016 - 11.2017
Tobinco Pharmaceutical School, Lexbeta Pharmacy
No Degree - Pharmacy
Tobinco Pharmaceutical School
No Degree - General Art
Tsito Secondary Technical Senior High School
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