Summary
Overview
Work History
Education
Skills
Timeline
Generic

ADOM LINDA

Accra

Summary

To pursue a challenging career in any work environment where I can show my abilities for achieving absolute satisfaction from customers and contributing to the growth of the company Hands-on experience with cash register SUMMARY Enthusiastic customer-oriented person with hands-on experience in customer service, payment processing, and sales. Strong communicator and team player, eager to learn new processes to achieve overall organizational success.

Overview

6
6
years of professional experience

Work History

Tobinco Pharmaceutical School, Lexbeta Pharmacy

Pharmacy Counter Assistant

Lexbeta Pharmacy
04.2022 - 01.2023
  • I welcomed customers with a smile and provided helpful suggestions.
  • Cleaned and maintained the dining area and condiment stations.
  • maintained a clean and safe workstation while adhering to all food safety and sanitation regulations.
  • Processed customer orders and accurately entered them into the order system.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Received incoming supplies and stocked in correct locations.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Merchandised over-the-counter goods and rotated stock.
  • Counted and labeled prescriptions with correct item and quantity.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.

Pharmacy Assistant

Elvis Chemist
02.2023 - 04.2023
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Received incoming supplies and stocked in correct locations.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Counted and labeled prescriptions with correct item and quantity.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Operated cash register and performed front counter tasks to facilitate daily operations.
  • Organized client information into correct profiles while maintaining confidentiality.
  • Received, processed and entered prescription orders into pharmacy databases.
  • Completed and filed documentation for insurance, store and liability purposes.
  • Verified order information against computer database.
  • Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
  • Answered customer phone calls to address questions and provide assistance with prescriptions.

Waitress

Movenpick Ambassadors Hotel
12.2016 - 11.2017
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Answered customers' questions, recommended items, and recorded order information.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Increased sales significantly by upselling higher-end products to customers.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Cashier

FatFish Restaurant
11.2017 - 07.2022
  • Restocked and organized merchandise in the front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
  • stock, tag, and display merchandise as required.
  • Assisted customers with returns, refunds, and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • worked a flexible schedule and extra shifts to meet business needs.
  • operated the cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • I worked closely with the shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • operated a cash register to record transactions accurately and efficiently.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Upsold additional products and services to customers, increasing revenue.
  • tallied the cash drawer at the beginning and end of each work shift.

Education

No Degree - Pharmacy

Tobinco Pharmaceutical School
Accra,Ghana
01.2023

No Degree - General Art

Tsito Secondary Technical Senior High School
Volta Region
05.2016

Skills

  • Proficient Language:
  • English
  • Date of birth 24th April, 1997
  • Status Single
  • Sex Female
  • SKILLS
  • Team player
  • Good communication skills
  • Multitasking
  • Adaptability and flexibility
  • Critical thinking and problem solving skills
  • Cultural awareness
  • Attention to details
  • Interpersonal skills
  • Time management
  • Physical stamina
  • ERP Systems
  • Operational Efficiency and Safety
  • Shipment Processing
  • Accuracy and Efficiency in Documentation
  • Cultivating Productive Relationships
  • Motivational Leadership
  • Budgeting and Cost Control Strategies
  • Shift Coverage
  • Program Optimization
  • Team-Building Exercises
  • Loss Prevention Strategies
  • Sales Promotion
  • Data Communications
  • Operations Oversight
  • Professional Telephone Etiquette
  • Environmental Impact Management
  • Quality Improvement Strategy

Timeline

Pharmacy Assistant

Elvis Chemist
02.2023 - 04.2023

Pharmacy Counter Assistant

Lexbeta Pharmacy
04.2022 - 01.2023

Cashier

FatFish Restaurant
11.2017 - 07.2022

Waitress

Movenpick Ambassadors Hotel
12.2016 - 11.2017

Tobinco Pharmaceutical School, Lexbeta Pharmacy

No Degree - Pharmacy

Tobinco Pharmaceutical School

No Degree - General Art

Tsito Secondary Technical Senior High School
ADOM LINDA