Summary
Overview
Work History
Education
Skills
Trainingandcertificates
Personal Information
References
Hobbies and Interests
Key Qualifications
Timeline
Generic

ADOLF DOGBEY

TAKORADI

Summary

Professional with strong background in branch management. Skilled in enhancing operational efficiency, driving growth, and fostering team collaboration. Known for adaptability to changing needs and effective problem-solving. Expertise in strategic planning, customer service, and financial oversight. Reliable leader focused on achieving results and empowering teams.

Overview

16
16
years of professional experience

Work History

Branch Manager

Fidelity Bank Ghana
01.2018 - Current
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
  • Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
  • Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.
  • Coordinated marketing campaigns tailored towards target audience segments resulting in increased brand awareness within the local community.

Branch Manager

UT Bank Ghana
06.2012 - 08.2018
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Examined customer loan applications for loan approvals and denials.
  • Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
  • Implemented risk management strategies to minimize potential losses while maintaining a healthy balance between risk and return on investments.
  • Facilitated seamless integration of new financial products, broadening portfolio offered to clients.
  • Streamlined loan processing procedures, significantly reducing approval times and improving customer experience.
  • Enhanced branch visibility and market presence by orchestrating community engagement initiatives.

Credit Analyst

UT Bank Ghana Limited
07.2011 - 06.2012
  • Assessed credit risk and analyzed financial statements.
  • Reviewed credit reports to comprehensively view borrowers' credit history and identify potential red flags.
  • Analyzed credit scores to determine borrowers' creditworthiness.
  • Conducted financial review of customer lines of credit by assessing company financials and initiating credit application reviews.
  • Monitored credit accounts routinely to identify and mitigate issues and prevent losses.
  • Enhanced credit risk assessment by conducting thorough financial statement analysis and cash flow projections.
  • Analyzed customer data such as financial statements to determine level of risk involved for extending credit.

Credit Manager

UT Financial Services Limited
08.2009 - 07.2011
  • Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams.
  • Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
  • Participated in internal audits to ensure adherence to corporate guidelines and regulatory requirements related to credit management activities.
  • Negotiated payment plans with delinquent customers to minimize losses while maintaining positive client relationships.
  • Evaluated complex customer profiles using financial statements, credit reports, and industry data to make informed lending decisions.

Project Officer

UT Financial Services Limited
07.2008 - 08.2009
  • Kept senior management well-informed by preparing and presenting project status reports.
  • Developed and deepened relationships with key stakeholders.
  • Facilitated successful project outcomes by maintaining open lines of communication among team members, stakeholders, and senior management.
  • Developed and monitored project schedules, budgets and objectives for successful completion.
  • Partnered with project team members to identify and quickly address problems.
  • Implemented quality control measures to minimize errors and maintain high standards throughout the project lifecycle.
  • Conducted post-project evaluations to identify areas for improvement and implement best practices in future initiatives.

Education

Commonwealth Executive Masters in Business Administration (CEMBA) -

KNUST
11.2024

Diploma in Human Resource Management -

ICM-UK
12.2009

Bachelor of Arts - Sociology with Political Science

University of Ghana-Legon
01.2004

GCE Advance Level - Economics, Business Management, Government

Nsein Secondary School
01.1996

GCE Ordinary Level -

Saint John’s School-Sekondi
01.1994

Skills

  • Excellent time management skills
  • Excellent work ethic
  • Relationship building and management
  • Strong team-builder
  • Sales management
  • Business development expertise
  • Client acquisition
  • Expert in risk management
  • Project Management
  • Financial analysis and reporting

Trainingandcertificates

  • Ethics Certification Programme, 2024, CIB & Bank of Ghana
  • Dynamics & Intricacies of Banking Operations, Knowledge Capital (Nigeria)
  • Fraud Detection & Prevention, Bizliteracy (Ghana)
  • Leadership & Supervisory Skills, StratAfric (Ghana)
  • Certificate in Risk Management in Financial Institutions, U.G.B.S (Legon, Ghana)
  • Customer Service & Personal Grooming, L’aine Management Services
  • Portfolio Management, U.T.F.S.L, Accra
  • Securitization & Valuation of Collaterals, U.T.F.S, Takoradi

Personal Information

  • Date of Birth: 12/04/76
  • Nationality: Ghanaian

References

  • Miss Pauline Agbenyega, Chief Executive Officer, First Rate Investment Limited, P. O. Box 527, Takoradi, Western Region, Ghana, +233-24-3008696
  • Mr. Robert Yakohene, Head, Research and Development Unit, UT Bank Ghana Limited, Accra, Ghana, +233-20-2010036

Hobbies and Interests

  • Driving
  • Reading
  • Listening to Music

Key Qualifications

  • First degree holder in Sociology with Political Science
  • Passion to meet and help people in their problem-solving process
  • Interactive and a good listener
  • Ability to think through problems with the hope of finding solutions
  • Strong desire to succeed and good sense of responsibility
  • Innovative and efficiency-minded
  • Strong personal commitment with the ability to handle multiple priorities
  • Knowledgeable in MS Windows, MS Word, MS Excel, MS PowerPoint, and E-mail software

Timeline

Branch Manager

Fidelity Bank Ghana
01.2018 - Current

Branch Manager

UT Bank Ghana
06.2012 - 08.2018

Credit Analyst

UT Bank Ghana Limited
07.2011 - 06.2012

Credit Manager

UT Financial Services Limited
08.2009 - 07.2011

Project Officer

UT Financial Services Limited
07.2008 - 08.2009

Commonwealth Executive Masters in Business Administration (CEMBA) -

KNUST

Diploma in Human Resource Management -

ICM-UK

Bachelor of Arts - Sociology with Political Science

University of Ghana-Legon

GCE Advance Level - Economics, Business Management, Government

Nsein Secondary School

GCE Ordinary Level -

Saint John’s School-Sekondi

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