Summary
Overview
Work History
Education
Skills
Websites
Certification
References
Awards
Council Memberships
Affiliations
Timeline
Generic

Adjoa Van Vicker

Accra

Summary

Accomplished Human Resources Executive with over 20 years of experience driving HR strategy, organizational transformation, and talent management in large, complex organizations. Proven track record of leading workforce restructuring, implementing merit-based promotion systems, and promoting employee engagement in private, public and multinational organisations. Skilled in aligning HR initiatives with business objectives, negotiating collective bargaining agreements, and leveraging technology to optimize HR processes. Adept at managing distributed teams and building high-performing cultures in dynamic, fast-paced environments. Seeking to bring strategic HR leadership to the telecoms industry, driving innovation and workforce readiness in an era of digital transformation.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Director, Human Capital and General Services

PETROLEUM COMMISSION
Accra
02.2022 - Current

Company Overview: The Petroleum Commission is the government body that regulates, manages and coordinates upstream petroleum activities

In this role, I lead multidisciplinary teams across Human Resources, Corporate Affairs, Learning & Development, and Administration, ensuring alignment with strategic objectives and positioning the Commission as a world-class regulatory body

KEY ACHIEVEMENTS

  • Spearheaded the development and implementation of human capital strategies aligned with the Commission's vision, ensuring operational excellence and sustainable growth in a highly regulated industry
  • Orchestrated strategic international collaborations, including Norway's Oil for Development (OfD) Program, to enhance capacity building and knowledge transfer in the petroleum sector
  • Designed and executed talent management programmes to equip the workforce with the skills and expertise required to meet evolving industry demands
  • Initiated employee wellbeing programmes to encourage a culture of wellness and mental wellbeing to achieve a healthy work life balance

Director, Human Resource Management and Development

Ghana Education Service (GES)
Accra
09.2018 - 01.2022

Company Overview: The Ghana Education Service is a public service institution responsible for implementing government policies that ensure accessible education for all Ghanaians at pre-tertiary level

As the Director of Human Resource Management and Development, I led transformative HR initiatives to align workforce strategies with the Education Strategic Plan 2030, ensuring the delivery of quality education across Ghana

KEY ACHIEVEMENTS

  • Directed HR strategy for a workforce of over 360,000 employees, aligning HR initiatives with the Education Strategic Plan 2030
  • Led a nationwide workforce restructuring initiative in collaboration with PricewaterhouseCoopers (PwC), redesigning the organizational structure and reviewing job descriptions to enhance efficiency
  • Initiated and implemented a cost efficient, time saving and effective merit-based promotion system and introduced Continuous Professional Development (CPD) programs to build a high-performing workforce
  • Negotiated Collective Bargaining Agreements (CBAs) with teacher unions, promoting positive labor relations and ensuring compliance with labor laws
  • Streamlined payroll and recruitment processes, reducing payroll enrolment processing time by 50% and eliminating ghost names from the GES and government payroll
  • Played a key role in the development and implementation of the National Teacher Policy, impacting over 1 million students nationwide

Director, Human Resource Management

National Service Authority (NSA)
03.2017 - 09.2018

Company Overview: The Authority is mandated to deploy skilled manpower from the tertiary institutions to support development efforts in both private and public sectors in Ghana

Headquartered in Accra, The Scheme has 16 regional offices and about 198 district offices across Ghana

I oversaw all human resource functions, including managing employee requests and complaints, maintaining the HR database, providing advisory services to Directors nationwide, and developing and executing the Scheme’s HR goals, programs, and strategic planning initiatives

KEY ACHIEVEMENTS

  • Designed and executed HR strategies to support the Scheme's goals, including workforce planning and talent management
  • Initiated and completed the Scheme of Service, drafted the Collective Bargaining Agreement (CBA), and negotiated staff Conditions of Service
  • Conducted an organization-wide HR audit to ensure compliance, efficiency, and effectiveness in HR operations

Manager, Human Resource

Star Financial Services Ltd
Chelmsford
10.2015 - 01.2017

Company Overview: A financial institution regulated by the Financial Conduct Authority of the UK and approved by the Bank of Ghana specialising in international remittance to African countries in partnership with ADB Bank

I was responsible for end-to-end recruitment, onboarding, and talent development initiatives, ensuring alignment with FCA (UK) and Bank of Ghana regulations while fostering a culture of compliance and customer-centric values

KEY ACHIEVEMENTS

  • Successfully restructured the HR department, by evaluating job roles and streamlining policies and procedures
  • Streamlined compliance processes by ensuring seamless adherence to both FCA and Bank of Ghana regulations, which significantly reduced audit findings and improved operational efficiency

Head, Human Resource & Administration

Shalina Healthcare
Accra
03.2012 - 08.2015

Company Overview: A multinational healthcare organisation headquartered in Dubai and operating across several African countries, including Ghana, Nigeria, and Angola

At Shalina my role was to ensure the effective management of human capital and alignment with the company's global objectives

KEY ACHIEVEMENTS

  • Designed and implemented HR processes, policies, and procedures, ensuring compliance with statutory requirements and aligning HR practices with organizational goals
  • Introduced customized performance appraisal systems to assess staff capabilities and designed targeted training programs to address skill gaps
  • Established the HR department as a strategic business partner by implementing robust documentation processes, HR policies, and monitoring systems

Manager, Human Resource and Administration

Camelot Ghana Ltd
Accra
08.2004 - 12.2011

Company Overview: A security printing company, listed on the Ghana Stock Exchange, and with a subsidiary in Lagos, Nigeria

KEY ACHIEVEMENTS

  • Directed HR and administrative functions, including manpower planning, recruitment, and executive search, ensuring alignment with business objectives
  • Designed and implemented training and development strategies, fostering a culture of knowledge sharing and continuous learning
  • Administered performance appraisals and developed Key Performance Indicators (KPIs) tailored to departmental and organizational goals

Education

Doctorate in Business Administration -

City University of Malaysia
03.2025

Senior Professional in Human Resources - International -

HR Certification Institute (HRCI)
United States of America
03.2021

Prince2 Certification - Project Management

SPOCE PROJECT MANAGEMENT
12.2017

MSc - Development Studies

London Southbank University
UK
09.2016

Bachelor of Arts (BA) - Social Sciences (English & Sociology)

Kwame Nkrumah University of Science and Technology (KNUST)
09.2000

Skills

  • Strategic HR Leadership
  • Organizational Restructuring & Change Management
  • Talent Acquisition & Workforce Planning
  • Employee Engagement & Labor Relations
  • HR Policy Development & Implementation
  • Learning & Development (L&D)
  • HR Technology & Process Optimization
  • Collective Bargaining Agreement (CBA) Negotiation
  • Compliance & Governance
  • Diversity, Equity, and Inclusion (DEI) Initiatives

Certification

  • Senior Professional in Human Resources Management International (SPHRi)
  • Global Member, Society for Human Resource Management (SHRM)
  • Member, Chartered Institute of Human Resource Management Practitioners (CIHRMP), Ghana

References

  • Mr. Vincent Yankey, Director, Finance, Petroleum Commission, Vincent.yankey@petrocom.gov.gh, 0244941895
  • Prof. Kwasi Opoku Amankwah, Former Director General, Ghana Education Service, 0208165515
  • Johnny Villars (Esq.), Managing Director, Camelot Ghana Ltd, 0244354132

Awards

  • Best Change Management Professional (Public Sector), HR Role Model Excellence Awards, 2021
  • Best Change Management Program and Transformation Strategy (Ghana Education Service), HR Role Model Excellence Awards, 2021

Council Memberships

  • Council Member, Koforidua Technical University, 01/2018, 03/2021
  • Council Member, Ada College of Education, 03/2018, 03/2021
  • Council Member, Mount Mary College of Education, 03/2018, 12/2021

Affiliations

  • Cross cultural experiences
  • Travelling
  • Dance Aerobics

Timeline

Director, Human Capital and General Services

PETROLEUM COMMISSION
02.2022 - Current

Director, Human Resource Management and Development

Ghana Education Service (GES)
09.2018 - 01.2022

Director, Human Resource Management

National Service Authority (NSA)
03.2017 - 09.2018

Manager, Human Resource

Star Financial Services Ltd
10.2015 - 01.2017

Head, Human Resource & Administration

Shalina Healthcare
03.2012 - 08.2015

Manager, Human Resource and Administration

Camelot Ghana Ltd
08.2004 - 12.2011

Doctorate in Business Administration -

City University of Malaysia

Senior Professional in Human Resources - International -

HR Certification Institute (HRCI)

Prince2 Certification - Project Management

SPOCE PROJECT MANAGEMENT

MSc - Development Studies

London Southbank University

Bachelor of Arts (BA) - Social Sciences (English & Sociology)

Kwame Nkrumah University of Science and Technology (KNUST)
Adjoa Van Vicker