Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Gabriel Adjei Mensah

Accra

Summary

Seasoned IT professional with 15 years as Senior Systems Administrator, transitioning to Cybersecurity. Expert in managing complex IT infrastructures, identifying vulnerabilities, and implementing security measures. Top 100 on HackTheBox, top 200 on CyberDefenders, top 2% on TryHackMe. Successful bug hunter on HackerOne. Combines system administration expertise with advanced cybersecurity skills to fortify defenses, analyze attack vectors, and develop security strategies. Applies cutting-edge tactics to bridge traditional IT and modern cybersecurity, staying ahead of evolving threats.

Overview

11
11
years of professional experience

Work History

IT Team Lead

Golden Pride Savings & Loans
Accra
06.2018 - Current
  • Architected and maintained a robust IT infrastructure to safeguard sensitive financial data, ensuring compliance with Ghana's stringent banking cybersecurity regulations and industry best practices.
  • Spearheaded the management and configuration of the institution's Core Banking application, consistently exceeding Service Level Agreements (SLAs), and optimizing system performance for Ghana's unique financial landscape.
  • Led and mentored a high-performing IT team, effectively delegating tasks and setting strategic deadlines to ensure efficient, compliant, and secure system operations tailored to the Ghanaian savings and loans sector.
  • Designed and delivered comprehensive cybersecurity awareness training programs, cultivating a security-conscious culture among staff, and enhancing resilience against cyber threats prevalent in Ghana's financial industry.
  • Orchestrated major IT projects, including system updates, upgrades, and migrations, aligning with both local and international security standards, while minimizing disruption to critical financial services.
  • Led investigations into complex user issues, employing root cause analysis to implement and rigorously test effective security measures, ensuring the integrity of financial transactions, and customer data.
  • Established and maintained a robust disaster recovery site, ensuring 24/7 availability of the Core Banking Application and critical data, in compliance with the Bank of Ghana's business continuity requirements.
  • Implemented a proactive security monitoring program, conducting regular vulnerability assessments, and addressing potential threats, with a particular focus on challenges unique to Ghana's financial technology landscape.
  • Collaborated with regulatory bodies and industry partners to stay abreast of evolving financial regulations and cybersecurity threats in Ghana, ensuring the institution's IT practices remained at the forefront of the industry.

Senior Systems Administrator & Application Support

Golden Pride Savings & Loans
Accra
04.2014 - 05.2018
  • Orchestrated rapid response and resolution to critical system failures and outages, ensuring minimal disruption to financial services, and maintaining business continuity in line with Bank of Ghana regulations.
  • Implemented advanced monitoring systems for network and application performance, proactively identifying and mitigating potential vulnerabilities unique to Ghana's financial technology landscape.
  • Managed comprehensive maintenance and security updates for the institution's hardware and software infrastructure, including core banking servers, storage systems, and networking equipment, adhering to strict financial industry standards.
  • Designed and implemented robust backup, recovery, and disaster recovery (DR) strategies tailored to the specific needs of a Ghanaian savings and loans institution, ensuring data integrity and availability in compliance with local financial regulations.
  • Provided expert-level support for complex Tier 2 and Tier 3 technical issues, particularly those related to core banking applications and financial transaction systems, while also supporting Tier 1 operations to ensure comprehensive service delivery.
  • Developed comprehensive technical documentation and training materials, effectively communicating complex IT and security concepts to both technical teams and non-technical stakeholders in the Ghanaian financial sector.
  • Leveraged deep cybersecurity expertise to enhance the institution's security posture, conducting regular vulnerability assessments, and implementing security measures to protect against evolving cyber threats targeting West African financial institutions.
  • Optimized core banking applications and supporting systems to improve transaction processing speeds and enhance customer experience, contributing to the institution's competitive edge in Ghana's dynamic financial market.

Education

Professional Diploma EQFL5 Mobile App Development

Shaw Academy Education
08-2019

Zephyr Pro Lab (Red Team Operator Level 1)

HackTheBox

Professional Cybersecurity Analyst

IBM

Cybersecurity Professional Certificate

Google

IT Support Professional

Google

SOC Level 1

TryHackMe

Introduction To Enterprise Computing

IBM

NSE1 Network Security Associate

Fortinet

NSE2 Network Security Associate

Fortinet

Decentralized Finance (DeFi) Specialization

Duke University

Superbadge Security Specialist

Salesforce

Superbadges Business Administration Specialist

SalesForce

Superbadge App Customization Specialist

Salesforce

Skills

  • Teamwork and collaboration
  • Critical thinking
  • Problem solving
  • Attention to detail
  • Continuous learning
  • Communication (written and verbal)
  • Network Security Monitoring
  • Security Policy Development
  • Incident Response and Handling
  • Firewalls and IDS/IPS
  • Vulnerability Assessment and Management
  • Malware analysis
  • Penetration testing
  • Bug bounty hunting
  • Threat detection and analysis
  • Forensic analysis
  • Security Awareness Training
  • Application Security
  • Cybersecurity in banking
  • Financial Sector IT Infrastructure Management
  • Compliance and security auditing
  • System hardening and patch management
  • Operating System Security (Windows, Linux, and Mac)
  • Security Information and Event Management (SIEM)
  • Disaster Recovery and Business Continuity Planning

Accomplishments

  • Bank of Ghana's Cyber & Information Security Directive Implementation (01/2021 to 12/2021): Spearheaded critical initiative aligning cybersecurity practices with Bank of Ghana's Directive. Developed comprehensive policies covering 20+ key areas of cybersecurity and information management. Conducted gap analysis, addressing 50+ vulnerabilities. Implemented advanced encryption and multi-factor authentication across critical systems. Delivered cybersecurity training to 200+ employees, reducing human-error incidents. Established 24/7 SOC, improving threat detection by 60%. Achieved full compliance 6 months early, positioning organization as a financial cybersecurity leader. Reduced overall incidents by 40% in first year, demonstrating significant security posture improvement and operational risk reduction.
  • Windows Active Directory & Exchange Modernization Initiative (03/2021 - 05/2021):Led critical Windows Active Directory migration from 2012 to 2022 and Microsoft Exchange upgrade from 2013 to 2019 on-premise. Implemented advanced security features, reducing vulnerabilities by 40%. Optimized system performance, improving email delivery times by 25% and cutting authentication latency by 50%. Executed multi-phase strategy for 200+ users and 20+ servers with zero data loss. Developed staff training program, reducing support tickets by 35%. Implemented real-time monitoring, decreasing system downtimes by 60%.

References

References available upon request.

Timeline

IT Team Lead

Golden Pride Savings & Loans
06.2018 - Current

Senior Systems Administrator & Application Support

Golden Pride Savings & Loans
04.2014 - 05.2018

Professional Diploma EQFL5 Mobile App Development

Shaw Academy Education

Zephyr Pro Lab (Red Team Operator Level 1)

HackTheBox

Professional Cybersecurity Analyst

IBM

Cybersecurity Professional Certificate

Google

IT Support Professional

Google

SOC Level 1

TryHackMe

Introduction To Enterprise Computing

IBM

NSE1 Network Security Associate

Fortinet

NSE2 Network Security Associate

Fortinet

Decentralized Finance (DeFi) Specialization

Duke University

Superbadge Security Specialist

Salesforce

Superbadges Business Administration Specialist

SalesForce

Superbadge App Customization Specialist

Salesforce
Gabriel Adjei Mensah