Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Languages
Timeline
Generic
Adjei Eunice

Adjei Eunice

Kumasi

Summary

To secure a responsible career opportunity to fully utilize my training and skills, while making contribution to the success of the organization. Stay on top of accounting needs by proactively updating journal entries, financial schedules and budget tracking reports. Diligent accounting and office administrative professional with over 2years of experience in financial settings. Highly organized, hardworking and accuracy-driven. Supportive Accounting Assistant known for taking initiative to maintain best-in-class accounting services. Proven history of helping modernize offices while maintaining financial recordkeeping.

Dependable account officer / secretary and a supervising with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Enthusiastic professional communicates positively with physicians, office staff and patients. Polished, hard worker willing to go extra mile to complete tasks.

Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems.

Overview

8
8
years of professional experience

Work History

Medical Receptionist

MMALABS
Ghana
07.2024 - Current
  • Directed and supervised team of 15 employees in daily operations.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Created new strategies for improving customer service standards within the organization.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Complied with company policies, objectives and communication goals.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
  • Maintained positive working relationship with fellow staff and management.

Supervisor and Secretary

M.Osei Akoto Enterprise
Kumasi
12.2023 - 06.2024
  • Participated in trade shows and conferences representing the company's interests in logistics management solutions.
  • Ensured efficient and cost-effective distribution of goods by managing inventory, personnel, and resources.
  • Analyzed customer orders to determine most effective shipping methods, routes, and carriers.
  • Coordinated with other departments to ensure timely delivery of goods to customers.
  • Provided leadership through coaching, mentoring, motivating team members towards achieving goals.
  • Managed financial budgets related to transportation costs ensuring accuracy in recordkeeping practices.
  • Coordinated with vendors to ensure timely delivery of products at competitive prices.
  • Directed the maintenance and repair of all distribution equipment to ensure safe operations.
  • Resolved conflicts between customers, suppliers, vendors, and employees in a professional manner.
  • Supervised staff in loading, unloading of trucks, receiving, shipping of merchandise, and other tasks related to distribution activities.
  • Developed and implemented safety procedures for employees handling materials in the warehouse.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Directed and supervised team of 15 employees in daily operations.
  • Participated in recruitment efforts by interviewing prospective candidates for open positions.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Prepared and presented reports on team performance, challenges, and achievements to senior management.
  • Acted as a liaison between upper management and staff, facilitating open communication.
  • Identified needs of customers promptly and efficiently.

Assistant Account Officer

LMI Holdings (Land investment/Land Holding Subsidiary)
Accra
09.2022 - 09.2023
  • Recording purchase order and Menu, Creating payment voucher in sage x3, Creating and posting receipt, Filling withholding certificate, Creating purchase invoice, Bank reconciliation in sage, Cash book reconciliation in Excel, Following up receipt after payment, Receivable reconciliation, Updating cashbook
  • Assisted in the preparation of financial statements, budgets, and reports.
  • Conducted research to identify discrepancies in account information.
  • Reviewed accounting documents for accuracy and completeness.
  • Input data into accounting software systems with a high degree of accuracy.
  • Managed petty cash funds according to established policies and procedures.
  • Ensured compliance with relevant laws, regulations, policies, and procedures applicable to the organization's operations.
  • Generated invoices for customers as per their requirements.

Assistant Clerk

Law firm (F.Y.A Law Form)
Kumasi
08.2021 - 11.2021
  • Handled paper work associated with court proceeding and leasing, Preparing legal document, typing, filling and meeting legal/document, Interacting with clients in order to provide them with administrative support.
  • Assisted with filing documents and records accurately.
  • Created spreadsheets to track inventory and shipments.
  • Processed invoices and payments for customers.
  • Maintained a clean, organized work area.

Assistant Account Officer

Abuakwa Polyclinic Hospital
Kumasi
08.2019 - 11.2019
  • Collecting revenues at the revenue port, Recording all revenues in the cashbook.
  • Input data into accounting software systems with a high degree of accuracy.
  • Reviewed accounting documents for accuracy and completeness.
  • Maintained accurate records of all transactions within the company's accounting system.
  • Assisted with month-end closing procedures including reconciliation of accounts receivable and accounts payable ledgers.
  • Prepared bank deposits and reconciled bank statements accurately.

Hotel Receptionist/Front Office Desk

Swaggest Hotel (Suame - Kumasi)
Kumasi
01.2017 - 01.2018
  • Greeted guests upon arrival and provided them with information regarding the hotel amenities, services, and local attractions.
  • Checked in guests using computerized reservation systems, collected payments and verified credit cards.
  • Answered inquiries from potential customers regarding room availability, rates and policies.
  • Provided excellent customer service to all guests by responding promptly to their requests or concerns.
  • Maintained accurate records of guest reservations, cancellations and no-shows.

Education

Leadership Skills And Team Management

Alison Course
06-2023

Diploma in Computerized Accounting And Bachelor in Accounting With Computing - ACCOUNTING WITH COMPUTING

Kumasi Technical University (KsTU)
Kumasi, Ghana
12-2018

West African Senior High School certificate -

Kumasi Girls Senor High School
12.2017

Basic Education Certificate -

Abuakwa D/A Division “B”

ICAG-PART 2 -

Institute of Chartered Accountant Ghana

Skills

  • Microsoft Excel
  • Zigloi ,banking software
  • Microsoft Word
  • Microsoft Power Point
  • Database
  • Sage
  • Commitment
  • Integrity
  • Confidentiality
  • Customer service oriented
  • Proven leadership experience and ability to motivate
  • Good problem solver with excellent communication
  • Energetic work attitude and meticulous attentions to details
  • Ability to work independently and a dedicated team player
  • Customer Service
  • Sales Development
  • Advertising
  • Proficient in [Software]
  • Office Administration
  • Telephone Etiquette
  • Patient Relations
  • Workflow Optimization
  • Account Management
  • Appointment management

Accomplishments

  • Face of IDCE (2018) Second Runner Up
  • 1st Runner up in professional Business Writing Skills (Alison)
  • Project Management Fundamentals
  • United Nations Industrial Development Organization (UNIDO) impact investment

Languages

English
First Language

Timeline

Medical Receptionist

MMALABS
07.2024 - Current

Supervisor and Secretary

M.Osei Akoto Enterprise
12.2023 - 06.2024

Assistant Account Officer

LMI Holdings (Land investment/Land Holding Subsidiary)
09.2022 - 09.2023

Assistant Clerk

Law firm (F.Y.A Law Form)
08.2021 - 11.2021

Assistant Account Officer

Abuakwa Polyclinic Hospital
08.2019 - 11.2019

Hotel Receptionist/Front Office Desk

Swaggest Hotel (Suame - Kumasi)
01.2017 - 01.2018

Leadership Skills And Team Management

Alison Course

Diploma in Computerized Accounting And Bachelor in Accounting With Computing - ACCOUNTING WITH COMPUTING

Kumasi Technical University (KsTU)

West African Senior High School certificate -

Kumasi Girls Senor High School

Basic Education Certificate -

Abuakwa D/A Division “B”

ICAG-PART 2 -

Institute of Chartered Accountant Ghana

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Adjei Eunice