Adelaide Nana Ama Nyarko
Accra
Summary
Dynamic Key Account Sales Executive with proven success at Far East Mercantile Company Ltd, excelling in contract negotiation and customer relationship management. Expert in analyzing data to drive account growth and achieve sales quotas. Adept at fostering strong client rapport while collaborating effectively with cross-functional teams to deliver exceptional service.
Overview
18
18
years of professional experience
Work History
Key Account Sales Executive
Far East Mercantile Company Ltd
Accra
08.2016 - Current
- Collaborated closely with internal teams such as marketing, finance and logistics to ensure smooth delivery of services and products.
- Negotiated contracts with customers to ensure mutually beneficial outcomes.
- Conducted regular reviews of customer performance against agreed targets.
- Created detailed business plans for each account, outlining strategies and objectives.
- Ensured all customer inquiries are responded promptly and professionally.
- Analyzed customer data to identify trends and opportunities in the market.
- Developed and maintained relationships with key accounts to drive sales growth.
- Negotiated pricing and contracts with customers to maximize revenue potential.
- Solved issues related to product quality or service delivery in a timely manner.
Secretary
Ghana Commercial Bank
Accra
01.2010 - 06.2014
- Provided administrative support to the Office Manager and other staff members.
- Organized and maintained filing systems for important documents.
- Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
Secretary
Puozuing and Associates
Accra
09.2007 - 03.2009
- Provided administrative support to the Office Manager and other staff members.
- Organized and maintained filing systems for important documents.
- Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
Education
Bachelor of Science - Marketing
Pentecost University
Accra06-2014
Skills
- Contract negotiation
- Customer relationship management
- Sales forecasting
- Data analysis
- Problem solving
- Effective communication
- Team collaboration
- Time management
- Account growth
- Sales quota achievement
- Key account management
- Customer rapport
- Sales negotiations
- Teamwork and collaboration
Accomplishments
- I have shot as a model in an advertisement being posters pasted in 157 branches at GCB where I was the model for the campaign (captioned as “USE GCB ATMS FOR FREE & WIN REWARDS” in 2011
Timeline
Key Account Sales Executive
Far East Mercantile Company Ltd
08.2016 - Current
Secretary
Ghana Commercial Bank
01.2010 - 06.2014
Secretary
Puozuing and Associates
09.2007 - 03.2009
Bachelor of Science - Marketing
Pentecost University