Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Timeline
Generic
ADEBAYOR PHILIP

ADEBAYOR PHILIP

Accra

Summary

Trained in technical support and Network management. Knowledgeable about LAN Management,Installation,Maintenances,Configuration,supporting users with in-person and remote assistance. Quality-driven and self-motivated individual with a superior work ethic and diligent nature.

Overview

9
9
years of professional experience

Work History

Senior I.T Assistant

Electricity Company of Ghana (ECG), ICT Directorate
02.2020 - Current
  • Undertake local area network setup and maintenance at Regional Offices,District Offices and Customer Service Centers.
  • Network troubleshooting remotely and on site in relation to offices having network connectivity problems.
  • Local Area Network Materials Documentation and Monthly Report.
  • Assisted in network maintenance, ensuring smooth connectivity for all users.
  • Provided timely technical support to employees, minimizing downtime and maintaining workflow continuity.
  • Played a key role in successful office relocation by coordinating IT equipment transfer and setup.
  • Generated project status reports for upper management review on monthly work.
  • Diagnosed and troubleshot network issues.
  • Generated reports to track performance and analyze trends.

I.T Support Service Personnel

Electricity Company of Ghana, ECG, ICT Directorate
09.2018 - 08.2019
  • Collaborated with technical staff to establish goals and objectives for system improvements and upgrades
  • Maintained up-to-date case documentation for future reference
  • Generated detailed reports focused on monthly jobs done and their locations
  • Network Maintenance and Extension at all offices under the division annual task
  • Local Area Network Documentation and Report.
  • Collaborated with team members to ensure seamless delivery of support services, improving overall efficiency.
  • Plotting of ECG third Parties Geographical locations for approvals and Setup.

IT Unit – Internship

Komfo Anokye Teaching Hospital
06.2015 - 08.2015
  • Liaised with the technical team to diagnose and resolve staff inquiries
  • Took active role in multiple and diverse projects to become familiar with technical tools and procedures
  • Installation of operating systems.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Sorted and organized files, spreadsheets, and reports.
  • Participated in workshops and presentations related to projects to gain knowledge.

Education

Bachelor of Science - Information Technology

West End University College
Accra, Ghana
05.2018

Diploma - Information Technology

Ghana Technology University College
Accra, Ghana
08.2016

Skills

  • Local Area Network Management
  • User Support
  • Issue Resolution
  • Report Preparation
  • Verbal and Written Communication
  • Equipment Configuration
  • Network Administration
  • LAN/WAN
  • Teamwork and Collaboration
  • Problem-Solving
  • Technical Support

References

  • Mr. Emmanuel Haxford, Administrator/Lecturer, Ghana Technology University College, Post Office Box KS1935, Adum Kumasi, +233202698346
  • Mr. Collins Gyan, Senior I.T Assistant, Electricity Company of Ghana, Projects Office, Accra, Ghana, AN 5278, +233 555363626
  • Mr. Bernard Bludo, Senior I.T Assistant, Electricity Company of Ghana, Projects Office, Accra, Ghana, AN 5278, +233 26440024

Hobbies and Interests

  • Reading
  • Researching
  • Sports

Timeline

Senior I.T Assistant

Electricity Company of Ghana (ECG), ICT Directorate
02.2020 - Current

I.T Support Service Personnel

Electricity Company of Ghana, ECG, ICT Directorate
09.2018 - 08.2019

IT Unit – Internship

Komfo Anokye Teaching Hospital
06.2015 - 08.2015

Bachelor of Science - Information Technology

West End University College

Diploma - Information Technology

Ghana Technology University College

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