Adams John
Dormaa Ahenkro
Summary
Honest Banker/Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
4
4
years of professional experience
Work History
Cashier/Billing Officer
Dormaa Presbyterian Hospital
Dormaa Ahenkro
02.2021 - Current
- Works on revenue collection
- Receives and issues General Counterfoil receipts for clients/patients
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
Customer Service Representative/Hospital Collectio
GCB Bank Plc
Dormaa Ahenkro
09.2019 - 12.2020
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Developed strong customer relationships to encourage repeat business.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Education
BBA - Banking And Finance
University of Education
Winneba10.2019
Secondary School Certificate - Business
Presbyterian Senior High School
07.2014
Junior High School Certificate -
Prince Of Peace Academy
Duayaw Nkwanta 04.2011
Skills
- Journal Entries
- Accounting
- Financial Analysis
- Financial Planning
- Good Interpersonal Skills, ability to work under pressure Multi task (2 years)
- Pricing
- General Ledger Accounting
- Languages
- English - Fluent
- Additional Information
- Bachelor of Business Administration Banking and Finance
- Verbal and Written Communication
- Value Estimation
- Relationship Building
- Adding, Calculating and Billing Machines
Languages
English
First Language
Akan Twi
Upper Intermediate
B2
Mamprugu
Proficient
C2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Cashier/Billing Officer
Dormaa Presbyterian Hospital
02.2021 - Current
Customer Service Representative/Hospital Collectio
GCB Bank Plc
09.2019 - 12.2020
BBA - Banking And Finance
University of Education
Secondary School Certificate - Business
Presbyterian Senior High School
Junior High School Certificate -
Prince Of Peace Academy
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